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Best Western Joliet Inn & Suites

2.5 star property

Photo gallery for Best Western Joliet Inn & Suites

Lobby sitting area
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
4380 Enterprise Drive, Joliet, IL, 60431
  • Joliet Junior College
    ‪3 min drive‬
  • Hollywood Casino Joliet
    ‪8 min drive‬
  • Harrah's Casino
    ‪12 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(34 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Joliet

Located in Joliet, Best Western Joliet Inn & Suites is in the suburbs, within a 5-minute drive of West Shore Park and Shorewood-Troy Public Library. .This hotel is 10.3 mi (16.6 km) from Route 66 Raceway and 1.4 mi (2.2 km) from Joliet Junior College.

What's nearby

  • Joliet Junior College - 3 min drive - 2.8 km
  • Westfield Louis Joliet Shopping Mall - 7 min drive - 8.3 km
  • Hollywood Casino Joliet - 8 min drive - 10.8 km
  • Harrah's Casino - 12 min drive - 10.3 km
  • Route 66 Raceway - 17 min drive - 22.6 km

Getting around

  • Joliet Gateway Center - 16 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 53 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Burger King - ‬16 min walk

About this property

Best Western Joliet Inn & Suites

Suburban hotel with free breakfast and a 24-hour business center
Best Western Joliet Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. 55-inch flat-screen televisions are provided, with satellite programming available. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features discounted use of a nearby fitness facility, a banquet hall, and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 147 reviews
Rating 8 - Good. 42 out of 147 reviews
Rating 6 - Okay. 16 out of 147 reviews
Rating 4 - Poor. 8 out of 147 reviews
Rating 2 - Terrible. 3 out of 147 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Courtney

Stayed 1 night in Jun 2025

8/10 Good

Bruce

Travelled with group
Liked: Staff & service
OK location
Stayed 1 night in Jun 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. We felt very comfortable staying there the employees were also very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley Ann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and accommodating staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosearikea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Darrin

Liked: Cleanliness, amenities, property conditions & facilities
No issues, was clean.
Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Cleanliness
Strange odor from carpet
Stayed 2 nights in Jun 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service
The people at the desk were friendly, the breakfast was good. The bed was low and was ok, the air conditioner was very loud, there were 2 window shades, one did not go down all the way, which allowed the light shining on the window to shine in the room.
Stayed 1 night in Jun 2025

6/10 Okay

leslie

Disliked: Cleanliness
It was ok for the night the bathroom and jet tub needed some extra cleaning.
Stayed 1 night in Mar 2025

10/10 Excellent

Jigar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and affordable
Stayed 3 nights in May 2025

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. I asked for extra blankets, pillows, and towels, and they had no issue letting me have more. They were very professional and polite. My check in experience was the most smooth one I’ve had yet! The hotel was cleaned well, it could use some upgrades but overall great for the price! We utilized this hotel for the entire weekend to visit Chicago. It offered us a close drive without feeling crowded or like we were in a big city. The beds were surprisingly comfortable, everything in our room worked fantastically.
Stayed 2 nights in May 2025

8/10 Good

John

Stayed 1 night in May 2025

10/10 Excellent

Kassandra

Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 1 night in Mar 2025

10/10 Excellent

Cesar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING BAD TO REPORT
Stayed 1 night in May 2025

8/10 Good

Ronald, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people upstairs were very noisy
Stayed 2 nights in May 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing wrong was that the room smelt like cigar/tobacco smoke.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Wayne

Overall the stay was fine, but I asked for a wake up call the last day, and I didn’t get it. I woke up 45 minutes later than I planned. I didn’t have time for breakfast, I was rushing around trying to get organized. Luckily traffic was better than expected to get downtown. So it was good except the wake up call.
Stayed 3 nights in May 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was clean and quiet
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Breakfast was good. Staff were friendly. Would stay again...
Stayed 2 nights in May 2025

6/10 Okay

Yvonne

It was nice except they keep the pool and pool area cold. Couldn't even swim
Stayed 2 nights in Apr 2025