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Hilton Lake Taupo

5.0 star property

Photo gallery for Hilton Lake Taupo

Exterior
Property preview
Exterior
Outdoor pool, a heated pool, pool loungers
Apartment, 3 Bedrooms

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

View map
80-100 Napier Road, Taupo, 3330
  • Taupō Hot Springs
    ‪2 min walk‬
  • Wairakei Geothermal Power Station
    ‪16 min walk‬
  • A.C. Baths
    ‪5 min drive‬
  • Taupō Airport (TUO)
    ‪8 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 142 sq m
  • 3 bedrooms
  • Valley view
  • Sleeps 7
  • 1 King Bed OR 4 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Room, 1 King Bed (Plus) | View from room

Room, 1 King Bed (Plus)

8.6 out of 10
Excellent
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 49 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King

Grand Deluxe King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 283 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Plus)

Twin Room (Plus)

Twin Room (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

2 outdoor pools

Wairakei Resort Taupo

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.0 out of 5, Very good, 1,011 reviews
The price is NZ$135
includes taxes & fees
19 Oct - 20 Oct
Wairakei Resort Taupo

About the area

Taupō

With a stay at Hilton Lake Taupo in Taupō (Hilltop), you'll be steps from Taupō Hot Springs and 11 minutes by foot from Waipahihi Botanical Gardens. .This luxury hotel is 1.5 mi (2.4 km) from Maori Carvings and 2.4 mi (3.9 km) from A.C. Baths.

What's nearby

  • Taupō Hot Springs - 2 min walk - 0.2 km
  • Waipahihi Botanical Gardens - 10 min walk - 0.9 km
  • Wairakei Geothermal Power Station - 16 min walk - 1.4 km
  • Spa Thermal Park - 5 min drive - 4.0 km
  • A.C. Baths - 5 min drive - 4.3 km

Getting around

  • Taupō Airport (TUO) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Two Mile Bay Sailing Club - ‬3 min drive
  • ‪Industrie French Kitchen - ‬11 min walk
  • ‪The Fish Box - ‬4 min drive

About this property

Hilton Lake Taupo

Luxury hotel with a fitness center and outdoor tennis courts
Hilton Lake Taupo offers 113 air-conditioned accommodations with laptop-compatible safes and bathrobes. 32-inch LCD televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 113 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and electric kettles, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Bistro Lago, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bistro Lago - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Secured, covered parking on site (NZD 25 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Lago

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1889
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 39 per person
  • Covered self parking fee: NZD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Hilton Lake Taupo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Don, Lower Hutt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found the majority of the staff were excellent. But the bar staff (not the manager) didn’t understand what is expected. Eg both staff talked to each other in their native language and didn’t acknowledge patrons who went to the bar for service. No eye contact or acknowledge that they were waiting. All the other staff we came across were excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the overnight stay.
Stayed 1 night in Jun 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
This property was lovely , clean and tidy , staff friendly .. rooms a little small .
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Stayed 1 night in Jun 2025

10/10 Excellent

Shawnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay. Room amazing, clean and warm. Service and the staff were wonderful! Thank you Hilton.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Dave

Business traveller
Overpriced for the standard of room. Mould in shower and a carpet wearing out is not what I expected from this premium priced hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just perfect
Stayed 1 night in May 2025

6/10 Okay

Nathan

Travelled with group
Poor parking, unless you pay extra, inconvenient room layout, find other places to stay
Stayed 1 night in May 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation. Great staff.
Stayed 1 night in May 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic. Very helpful and attentive
Stayed 1 night in May 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult access, comfortable stay otherwise

Our main-floor room was accessed by going through a very tight hallway with 2 very heavy firedoors which were difficult to open and in quick succession, making it feel like a bit of an obstacle course. Very difficult to manage the luggage cart. For our second load of luggage, we ended up going in and unlocking the sliding glass door to patio and bringing in luggage through the patio. Bathroom was due for some maintenance-- grout needed work and the threshold between carpeted room and tiles bathroom was missing, leaving a ragged carpet edge between the rooms which was strange. Otherwise a nice room and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Warren

Stayed 1 night in May 2025

8/10 Good

Ariardi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excited that we received an upgrade. Suites could do with a little update as it looks a bit older.
Stayed 1 night in Mar 2025

10/10 Excellent

Satendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
While the staff were very friendly, we felt overall it was a let down for the Hilton. We were unaware at time of booking that the room we booked and paid significant money for would not be the one advertised in the photos e.g ground level , no bathtub instead a very dated and somewhat dirty shower and shower curtain. Further more we received towels on the second day with holes in them…the hairdryer didn’t work and sounded as though it was about to blow up at any point and our bed sheets over the two days - at check in and even after a cleaning service had dirty stains on them. We also dined at the restaurant on our first evening and waited 40 minutes after ordering or drinks to receive them..the food itself was lovely and can’t fault that at all. As it was booked for a birthday getaway we just felt a little let down by the experience at a renowned chain and for the money we paid.
Stayed 2 nights in May 2025

4/10 Poor

Natasha

Liked: Cleanliness
Disliked: Staff & service
Not a great experience. No bell boy was present so we had to take our luggage’s ourselves. Overall experience wasn’t the greatest considering the price they charge. It felt like we have checked into a motel rather than a hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

John, New Braunfels

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel during our visit to Lake Taupo on our 10-day road trip around the North Island! The Hotel was immaculate and the staff impeccable! The Hotel’s location was only a short car ride to the CBD, but the views of Lake Taupo from our room made up for that…stunning! We ate a few meals in the attached restaurant and all the meals were outstanding! We were also always able to get one of the tables with lake views! We were only able to visit one of the local Wineries (Mission Estate) because it was Easter Sunday. The wines were very good, and we ended up buying a few bottles. Hope to be back on our future world travels! Free parking!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great location coupled with comfort and service
Stayed 2 nights in Mar 2025

10/10 Excellent

KATHRYN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful Housekeeping

The housekeeping staff text daily to make sure you were happy with everything and if you needed anything extra. They did a wonderful job of keeping our apartment clean during our 3 night stay. The only negative was the wear and tear in the carpets, we felt they needed to be replaced in some areas.
Stayed 3 nights in Apr 2025