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Kalamazoo Hotel and Suites

2.5 star property

Photo gallery for Kalamazoo Hotel and Suites

Suite, 2 Queen Beds (Additional Living Area)
Indoor pool
Suite, 1 King Bed
Front of property
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
  • Parking included

Explore the area

View map
3630 E Cork St, Kalamazoo, MI, 49001
  • Wings Event Center
    ‪16 min walk‬
  • Kalamazoo College
    ‪10 min drive‬
  • Western Michigan University
    ‪10 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Sleep Inn & Suites

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,009 reviews
The price is NZ$146
includes taxes & fees
1 Oct - 2 Oct
Sleep Inn & Suites

About the area

Kalamazoo

With a stay at Kalamazoo Hotel and Suites in Kalamazoo (Milwood), you'll be within a 5-minute drive of Wings Event Center and Air Zoo. .This hotel is 4.3 mi (7 km) from Kalamazoo State Theatre and 4.6 mi (7.4 km) from Kalamazoo Institute of Arts.

What's nearby

  • Wings Event Center - 16 min walk - 1.4 km
  • Kalamazoo State Theatre - 8 min drive - 7.8 km
  • Kalamazoo Institute of Arts - 8 min drive - 8.2 km
  • Kalamazoo College - 10 min drive - 9.6 km
  • Western Michigan University - 10 min drive - 8.9 km

Getting around

  • Kalamazoo Transportation Center - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Circle K - ‬3 min drive
  • ‪One Well Brewing - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Denny's - ‬4 min walk

About this property

Kalamazoo Hotel and Suites

Hotel with free breakfast, near Wings Event Center
Kalamazoo Hotel and Suites offers 65 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Kalamazoo Hotel and Suites. A complimentary buffet breakfast is served on weekends from 5:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Kalamazoo? This hotel has 75 square feet (7 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 5:30 AM and 9:30 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 5:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Ski lift privileges
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo

Reviews

Kalamazoo Hotel and Suites Reviews

7.2

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 210 out of 625 reviews
Rating 8 - Good. 174 out of 625 reviews
Rating 6 - Okay. 94 out of 625 reviews
Rating 4 - Poor. 73 out of 625 reviews
Rating 2 - Terrible. 74 out of 625 reviews

Reviews

2/10 Terrible

Brandy

Travelled with partner
Disliked: Amenities
Didn’t have rooms available but let me reserve one. Showed up at 12am in an uber to be turned around.
Stayed 2 nights in Jun 2025

2/10 Terrible

Dina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Monica

Arrived no room available no call back for refund
Stayed 1 night in Jun 2025

10/10 Excellent

Christal

Travelled with family
Liked: Property conditions & facilities, room comfort
Very nice .. the only thing that sucked was the pool was out of order
Stayed 2 nights in Jun 2025

4/10 Poor

Natalie

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I had been driving for almost 7 hours straight and was looking forward to a warm, welcoming stay at the hotel, but the relief never came. Once I entered my room and turned the light on, I was greeted with a heavily stained carpet and chairs with mysterious marks on them. When I tried locking the door, the top sliding lock looked to be broken which put me on edge for the rest of my stay. Though the bathroom tile was much cleaner, there was still hair in the sink and poop stains in the toilet (presumptuously from the last guests). Considering everything else I had encountered up to that point, I was distrustful of the bed even if it looked clean. Really, the entire room put me on edge and it took a while to settle myself enough to sleep. However, when I awoke some hours later, I readied myself, packed up and checked out of the inn still tired and much sooner than originally planned. Truth be told, I felt safer sleeping in my car than in that room. It'd be safe to say that I won't be staying at this Holiday Inn location again.
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Arrived to stand and wait after 8 hour delivery, staff finally arrived at the front desk. I get to my room and went to shower, tub and bathroom was filthy, only 1 light in the room worked. They changed my room after i complained so have to move another 20 minutes room was clean bathtub stained wouldnt drain so stood in puddle of soapy water. Was charged $98, got there 9pm didnt get setlled till after 10pm. The plus was the breakfast really good. There pool is not useable, so heads up your still paying for the use.
Stayed 1 night in Jun 2025

4/10 Poor

Aaron

Disliked: Cleanliness, amenities, property conditions & facilities
Tub needed to be replaced have Stan’s in the tub in room 421 thought the tub was dirty. The room looked out of date. Nothing like the picture on the website. Didn’t have a sign for the hotel. Highly don’t recommend
Stayed 1 night in Jun 2025

2/10 Terrible

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Every detail of this property was horrible - carpets, walls, dirty, bath towels like sand paper, breakfast a joke. They fresh fruit - one apple, really? Children acreaming past midnight.
Stayed 1 night in Jun 2025

2/10 Terrible

Suzanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cars there - no one staying there - changed names and didn't tell me - pool not working wasn't told - yellow stain on sheets
Stayed 2 nights in Jun 2025

10/10 Excellent

Kari

Stayed 1 night in Jun 2025

2/10 Terrible

CHAD

Stayed 1 night in May 2025

2/10 Terrible

Nicolaas Jansen van

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was completely misrepresented. No resemblance of the Holiday Inn brand. Staff wasn't very friendly or helpful.
Stayed 4 nights in Apr 2025

6/10 Okay

Patrick

Liked: Staff & service
They're sorta remodeling just.
Stayed 3 nights in Apr 2025

2/10 Terrible

Karen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a holiday inn and suites breakfast was 3 items even though advertised holiday inn breakfast pictures it was a complete joke
Stayed 1 night in May 2025

2/10 Terrible

Ranay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was one of the worst hotels I have stayed at. I don’t even think this was a Holiday Inn, as the Logo was taken off the front of the building. There were ants in the bathroom. The bathroom door was made of plywood and it wouldn’t shut all the way and I had my two grown teenage boys with me. The pool that they advertised was not in working order. There was barely any breakfast food available. There were only a handful of people in the dining room and it was only 730 in the morning and the pans were empty in several of the breakfast foods. The place is old, dirty, and just run down. I can’t believe that I paid close to 400.00 for this room. I would like someone to call me regarding my stay. I would never recommend this hotel to anyone and I don’t totally feel ripped off. Usually Holiday Inns are clean and new. This was an absolute disappointment in every sense of the word.
Stayed 1 night in Apr 2025

4/10 Poor

Jackson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looked rundown and shampoo was already used.
Stayed 1 night in Apr 2025

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It isnt a Holiday Inn Express. The toliet was disgusting, food on the floor, water stains on bathroom ceiling, carpet dirty, phone didnt work. The so called shampoo/conditioner was dollar store. The bed itself was poor quality and the pillow presentation was very poor. Definitely not what one would expect from IHG Holiday Inn. Will not go through Expedia again. Very miss leading. The sign was taken down and there was a sign that said Kalamazoo Inn and Suites. Pool was closed for repairs. Seeking restitution. Carol and Randy Weiland
Stayed 1 night in Apr 2025

2/10 Terrible

Cassidy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked my stay at hotels.com for 2 rooms iternary confirmed. . When I arrived at the hotel, they only had me booked for one room. Although it was supposed to be adjoining rooms, paying for 2 rooms at $408. Then they told me the pool was closed, which was the main reason I booked at the place to begin with. Customer service was terrible, kept referring me to hotels. Dot com and nothing they could do for me.When I arrived at the place seemed vacant and very suspicious. Then charged me for a stay i couldnt do and had to rush to find another hotel to accomodate me quickly. Found a cheper hotel half price was decent and accommodated me quickly. Worst experience i have ever had. I am now fighting to get my money back through hotel.com for thier mistake not booking 2 rooms or the hotel that claims they didnt have 2 rooms either way Stay away from this hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Jordon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this location because it was advertised as having a pool. When we arrived we were told the pool was closed permanently six to eight weeks prior to our arrival. Their listings and website need to be updated to reflect this.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mitchell

Stayed 2 nights in Mar 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

No pool, smokey room, cheap breakfast, run down.

We show up expecting a pool and were told its shut down permanently. Room had a no smoking sign on it and it clearly STUNK like smoke. Hot breakfast was powdered eggs and brown and serve sausage. Overall rundown.
Stayed 2 nights in Mar 2025

2/10 Terrible

Catheryn

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very run down. Pee and pubic hair on my toilet upon check in. NO TOWELS. They gave us pool towels to compensate. Chipped paint all over our room. A stain of what I have to assume was blood? On the floor. My son tripped on their entry way and all that was said back was “it passes code” Usually holiday inn’s do us well. This needs upgraded or shut down
Stayed 2 nights in Mar 2025

2/10 Terrible

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i chose this hotel bc i wanted to swim but the pool is out of order. i was woken up so many times that i got no sleep. extremely disappointed and will never stay here again. Homeless people living around the property vandalizing vehicles.....do better or close your old hotel or move to a safer location.
Stayed 1 night in Mar 2025