Compare Spa Hotels in Kawaha Point

Noisy air exhaust fan in bathroom Aircon also noisey on low setting Room 201 is outdated and tired Smelt musty. Heavy condensation on windows and bed is immediately next too the window. Can feel the cold condensation. Overall, it was an underwhelming experience in #201 sorry to say. I’ve stayed at the hotel twice before, however I believe on those occasions the rooms were in the new wing which I’ve blocked the pool. On this occasion the room was in the older part of the hotel.

2 levels, if you require an elevator for access enquire directly to double check I didnt see an elevator. The room was nice but the TV wouldnt display (no signal) and I wasnt able to get it working. Called desk after-hours for assistance but gave up. I will definitely stay here again

Was at the hotel for a conference and stayed in house. The breakfast was really good and the staff were LOVELY. The location is fabulous, right next to Eat St and beside the lake. I really enjoyed my stay.

Staff friendly, helpful. Cabin was clean. Comfortable double beds. The 2x adults using the bunk beds found the plastic undercovers unpleasant & uncomfortable. Hairdryer was a welcome convenience.

Good breakfast and staff polite and professional.

The Black Swan was great stay from Start to finish. We were greeted by the manager upon out arrival, we were shown all of the amenities which were very plentiful. The breakfast the next morning was excellent. They were vey attentive to every one of our needs. I wished our stay had been longer. A special shout out to the manager Star. She went above and beyond. I highly recommend staying here.