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Best Western Plus Keene Hotel

3.0 star property

Photo gallery for Best Western Plus Keene Hotel

1 bedroom, premium bedding, individually decorated
Property amenity
Lobby
Restaurant
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

Map
401 Winchester St, Keene, NH, 03431
  • Keene State College
    ‪18 min walk‬
  • Historic Main Street
    ‪20 min walk‬
  • Colonial Theatre
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Keene

Located in Keene, Best Western Plus Keene Hotel is in the suburbs, within a 5-minute drive of Cheshire Children's Museum and Keene State College. .This hotel is 1.5 mi (2.4 km) from Central Square and 1.6 mi (2.6 km) from Colonial Theatre.

What's nearby

  • Keene State College - 18 min walk - 1.5 km
  • Historic Main Street - 20 min walk - 1.7 km
  • Colonial Theatre - 2 min drive - 1.8 km
  • Central Square - 3 min drive - 2.2 km
  • Brentwood Golf Course - 12 min drive - 9.2 km

Getting around

  • Brattleboro Station - 29 min drive
  • Manchester-Boston Regional Airport (MHT) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Rick's Gourmet Ice Cream - ‬8 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Best Western Plus Keene Hotel

Suburban hotel with free breakfast and a 24-hour fitness center
Best Western Plus Keene Hotel offers 122 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private balconies or patios. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
At Best Western Plus Keene Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Keene? This hotel has 2626 square feet (244 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Best Western Plus Keene Hotel has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2,626 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Sovereign
Best Western Plus Sovereign Hotel
Best Western Plus Sovereign Hotel Keene
Best Western Plus Sovereign Keene
Best Western Sovereign
Best Western Sovereign Hotel
Best Western Keene
Keene Best Western
Best Western Plus Keene
Best Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel
Best Western Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel Keene

Best Western Plus Keene Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1007 reviews
Rating 8 - Good. 285 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 68 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in May 2025

8/10 Good

lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to shopping & restaurants. On-site restaurant was good. Facility was well kept & found room to be satisfactory. Spent 1 night
Stayed 1 night in May 2025

10/10 Excellent

Rosalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to Downtown Keene and Keene State College. Great restaurant and bar on premises. Friendly staff and clean room.
Stayed 1 night in May 2025

10/10 Excellent

alison, Sicklerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel response, restaurant was also excellent.

Everything was great at the hotel. The breakfast was great as well as the supervisor of the breakfast area. She was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to get in and out to where I want to go.
Stayed 1 night in May 2025

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Check in was quick and staff was great. This place is always welcoming and helpful, quiet, loving to pets.
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Attached restaurant was great as well!
Stayed 1 night in Apr 2025

8/10 Good

Danielle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was wonderful, especially the woman who did breakfast. My only complaint is that there was a stain on the duvet when we arrived.
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, but limted access in the east wing

Hotel was very nice. Morning breakfast is a nice plus. 24 hour coffee and juice bar very nice. 2 negatives, but not deal breakers. 1) I was given a room on the second floor, Room number 269. I was told by the front desk clerk that i could access the room from the lobby by taking the 1 elevator in the hotel and go the the west wing, where my room was located. Unfortunately upon reaching the second floor the hallway dead-ended at room 257. The only way to access the 2nd floor in the west wing was to go back down to the first floor via the lobby elevator and roll my cart full of luggage and belongings the length of the first floor and find out there wasn't an elevator to the second floor, only stairs. I had to carry all of my belongings up the stairs to get to my room. When i asked the front desk clerk, who was very nice, she had no idea the the only way to access the second floor in the west wing was via stairs. Thankfully im not elderly or disabled in anyway. Either the front desk clerks need to be more knowledgeable about the hotel layout and give guest correct directions on how to access that wing and inform guests that there isnt an elevator or install an elevator at that end of the building or a bridge from the second floor east wing to the second floor west wing. 2) Our keycards had to be reprogrammed multiple times. They kept losing the access information.
Stayed 2 nights in Apr 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service

2025

I was disappointed. The bed was much to soft. The toilet seat was loose. The sink had no stopper. The sink leaked from the bottom which caused a puddle on the floor. In other times when we stayed there, we had no issues and were very satisfied. Hopefully, the rooms will be better maintained.
Stayed 1 night in Apr 2025

4/10 Poor

Tiffany

Disliked: Cleanliness, amenities
Room smelled
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Clean and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
None of the computers worked. The ATM was out of order. Most of the front desk people did not seem to know what they were doing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay while my daughter visited Keene State. We will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
All was good
Stayed 1 night in Apr 2025

2/10 Terrible

ALLISON, N Dighton

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The lobby was nice but as soon as you went down the hallways it was musty, dark and dingy. Ceilings leaking and ceiling tiles down in areas. Strong smell of weed even though we were in non smoking room. When we got to room, the toilet wasn’t working so I called front office. Was told maintenance was gone for day and that we’d have to change rooms. My husband troubleshot toilet and fixed it. I called front desk to tell them that we fixed it and didn’t have to switch. Never got an apology or thank you for communication. He hung up on me. The room was ok, but definitely didn’t meet my expectations at $160 a night.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located and easy to get to; great indoor pool
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful manager welcoming you to hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff helpful. The best part of our stay was the breakfast. Great selection of food and very well maintained. Lori is exceptional. She keeps the dining area clean and organized.
Stayed 3 nights in Apr 2025

6/10 Okay

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean, staff was friendly. In walking distance to many fast food/restaurant stops and even had one right next door.
Stayed 2 nights in Apr 2025

6/10 Okay

Mike

Disliked: Cleanliness
Unfortunately my room wasn’t very clean, the carpet wasn’t vacuumed, and the bed was uncomfortable
Stayed 1 night in Apr 2025