See all properties
Save

Sandman Hotel & Suites Kelowna

3.0 star property

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Reception
Suite, 1 King Bed, Kitchenette, Tower (Balcony) | Private kitchenette
Balcony
2 restaurants, breakfast served

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    ‪1 min walk‬
  • Kelowna General Hospital
    ‪5 min drive‬
  • Waterfront Park
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.6 out of 10
Good
(11 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

7.4 out of 10
Good
(51 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(109 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(102 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

Days Inn by Wyndham Kelowna

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, (1505)
The price is NZ$276
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Days Inn by Wyndham Kelowna

About the area

Kelowna

With a stay at Sandman Hotel & Suites Kelowna, you'll be centrally located in Kelowna, within a 5-minute drive of Kelowna General Hospital and Waterfront Park. .This hotel is 4.9 mi (7.8 km) from UBC-Okanagan and 5.6 mi (9 km) from Okanagan Lake.

What's nearby

  • Orchard Park Mall - 1 min walk - 0.2 km
  • Kelowna General Hospital - 5 min drive - 4.6 km
  • Waterfront Park - 6 min drive - 5.0 km
  • Prospera Place - 6 min drive - 5.0 km
  • Okanagan College - 6 min drive - 4.2 km

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel in Kelowna with 2 restaurants and a fitness center
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Sandman Hotel & Suites Kelowna has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 483 out of 1702 reviews
Rating 8 - Good. 404 out of 1702 reviews
Rating 6 - Okay. 344 out of 1702 reviews
Rating 4 - Poor. 253 out of 1702 reviews
Rating 2 - Terrible. 218 out of 1702 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Amenities
While undergoing renovations , the hotel is super clean and we were able to get a newly remodeled room. The staff are very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Economical accommodstion.

Good stay. Comfortable for the most part but the toilet was not secure to the floor. It moved/rockked a lot. The bed was v comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

Anson Carl

Liked: Cleanliness, staff & service, room comfort

Met the need for a good night sleep.

It was what i needed. I was in an 'unrennovated' room nut mostly everthing was good...ecxept the toilet was not secured to floor. It moved alot. The bed though, was v comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find the deposit a little much as most hotels are $100-$150 a night
Stayed 1 night in Apr 2025

10/10 Excellent

denise G

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, great staff
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities
Nice to see updates going on at this property. Only downside was the homeless hanging around.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, amenities
Great value, the perfect place to stay when visiting family.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2025

10/10 Excellent

Chance

Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Madge

Stayed 3 nights in Apr 2025

4/10 Poor

Michael, Victoria

Travelled with family
We were in the atrium, but floor one is actually the basement. Our window only looked on to the indoor pool, which was noisy. I would not book an atrium room again. Tokyo restaurant next door was terrible.
Stayed 1 night in Apr 2025

6/10 Okay

Christina

Liked: Staff & service
Had a one night stay arriving late. The room was adequate for this class of hotel, comfortable bed, could be a bit more thoroughly cleaned. Very friendly and helpful woman at reception.
Stayed 1 night in Apr 2025

2/10 Terrible

Marites

Stayed 1 night in Apr 2025

8/10 Good

James Richard

Business traveller
Liked: Cleanliness, staff & service
Had a good stay. Staff friendly and helpful. Rooms are clean an comfortable. Have stayed there is the past and will again. Very anxious for the renovations to be completed, especially the Hot Tub and Workout space. Need new equipment.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Terrilyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
I like staying here for the area and the price, tans it’s very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

great staff. Renovations are ongoing, but the staff and cleanliness is great.
Stayed 2 nights in Apr 2025

8/10 Good

Sevren, Hamilton

Was tired and old looking property
Stayed 1 night in Apr 2025

2/10 Terrible

Tristen

Business traveller
Disliked: Cleanliness, property conditions & facilities
Staff was nice and helpful. Room had black mould and was dingy. First room was not clean and had to get a new room. Which wasn’t much better. Not the nicest Sandman I have stayed in.
Stayed 1 night in Apr 2025

8/10 Good

Tracey

Liked: Amenities
Glad to see they are renovating rooms! Carpets old, and the are dirty! My white socks were filthy
Stayed 1 night in Apr 2025

8/10 Good

Zeljko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the penthouse, with great views
Stayed 3 nights in Apr 2025

4/10 Poor

satish

Travelled with group
Disliked: Amenities
not clean proper room.not complimentry breakfast. High price.but not satisaftroy cean
Stayed 2 nights in Apr 2025

8/10 Good

mitra

Stayed 1 night in Apr 2025