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Sandman Hotel & Suites Kelowna

3.0 star property

Photo gallery for Sandman Hotel & Suites Kelowna

2 restaurants, breakfast served
Gym
Balcony
Interior
2 restaurants, breakfast served

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

7.2 out of 10
Good
(56 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(111 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(122 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.6 out of 10
Good
(8 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.0 out of 10
Good
(19 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,267 reviews
The price is NZ$181
includes taxes & fees
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About the area

Kelowna

With a stay at Sandman Hotel & Suites Kelowna, you'll be centrally located in Kelowna, within a 15-minute drive of Okanagan Lake and UBC-Okanagan. .This hotel is 0.3 mi (0.4 km) from Orchard Park Mall and 0.4 mi (0.7 km) from Cineplex Cinemas Orchard Plaza.

What's nearby

  • Orchard Park Mall - 1 min walk - 0.2 km
  • Orchard Park Shopping Centre - 4 min walk - 0.4 km
  • Mission Creek Regional Park - 11 min walk - 0.9 km
  • Kelowna Golf and Country Club - 2 min drive - 2.0 km
  • Capri Mall - 3 min drive - 2.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Steve’s Poke Bar - ‬8 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel in Kelowna with 2 restaurants and a bar
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Sandman Hotel & Suites Kelowna has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 582 out of 1965 reviews
Rating 8 - Good. 443 out of 1965 reviews
Rating 6 - Okay. 402 out of 1965 reviews
Rating 4 - Poor. 282 out of 1965 reviews
Rating 2 - Terrible. 256 out of 1965 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Paul

Business traveller, Travelled with partner
Hotel staff was great .The room was as far away from the front desk and entrance as possible. I wonder if this is the Expedia block of rooms. It was really small ground level with a thin window that didn't have a lock so could be opened from the outside though only about 3 inches until it hit the slide locks. The window opened to the back alley. I know the hotel was not booked up at all so not sure why we got this room. The hot tub was closed for renos though that was not mentioned when booking online.
Stayed 1 night in Nov 2025

10/10 Excellent

Jan

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Amenities, property conditions & facilities
I liked the excellent location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gagandeep, Calgary

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

6/10 Okay

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Confusing to get around but typical hotel to stay in for a quick trip
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Room was great for us. The bed was comfortable as well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kulbir

Liked: Cleanliness, property conditions & facilities
Front desk was great
Stayed 1 night in Oct 2025

10/10 Excellent

Jagraj

Stayed 1 night in Sep 2025

2/10 Terrible

Hadi

Disliked: Cleanliness, amenities
The room was disgusting. Spots of mould everywhere hasn’t been upgraded probably since the original build. Totally ruined our vacation in Kelowna.
Missing stove
Typical condition of cupboards and furniture. Bar chairs were ripped and heavily worn.
has not been properly cleaned and God knows how long
mpould
Stayed 5 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Adam

Business traveller
Liked: Staff & service, amenities
Bar was nice rooms need some updates
Stayed 2 nights in Oct 2025

10/10 Excellent

Rayanne

Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Totally understand that the hotel is under renovation however I was on the first floor and during the night
Stayed 5 nights in Oct 2025

6/10 Okay

Monica

Stayed 13 nights in Oct 2025

4/10 Poor

YUMIKO

Stayed 6 nights in Oct 2025

8/10 Good

April

Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 3 nights in Oct 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the beds very comfortable. Staff was friendly and helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Dan

Liked: Staff & service
Disliked: Property conditions & facilities
Pillows were awful Shower head was about 5 feet off the tub base and was hard to shower . Disappointing, I usually stay at sandman hotels.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathon

Stayed 4 nights in Sep 2025

6/10 Okay

Judith, Winnipeg

Travelled with family
Liked: Staff & service, amenities
Like - Proximity to airport, downtown & restaurants. Dislike - Fridge was not working, not-so clean bathroom.
Stayed 6 nights in Oct 2025

10/10 Excellent

Shehwaj

Stayed 1 night in Oct 2025