Hilton Garden Inn Key West / The Keys Collection

3.5 star property

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Garden
Lobby
View from room
2 restaurants; breakfast, lunch, and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Tropical Forest and Botanical Garden
    ‪7 min walk‬
  • Place, Key West Golf Club
    ‪13 min walk‬
  • Place, Key West Naval Station
    ‪5 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬

Room options

1 King Garden View

  • Sleeps 2

2 Queen Garden View

  • Sleeps 4

2 Queen Partial Gulf View

  • Sleeps 4

Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 3

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(59 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(28 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

Suite, 1 King Bed, Non Smoking

  • Sleeps 3

Room, 1 Queen Bed

8.8 out of 10
Excellent
(45 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 2

1 King Hearing Acessible W/Micro/Fridge

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

1 Kg W/in-Room Drinks-Snacks/Sofabed/Micro/Fr

  • Sleeps 3

King Room with Balcony

  • Sleeps 2

One Bedroom King Suite with Sofabed

  • Sleeps 3

1 King Hearing Accessbl W/Sofabed/Fridge/Micr

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 2

1 King Hearing Acessible W/Micro/Fridge

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Premium Single Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • Partial ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Studio

  • Sleeps 3

King Room Poolside with Sofabed

  • Sleeps 3

Partial Gulf View Premium Two Queen Room

  • Sleeps 4

Garden View Premium King Room

  • Sleeps 3

Garden View Premium Two Queen Room

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Studio With 1 Queen Bed, Sofabed, Microwave And Fridge

  • Sleeps 2

Queen Room

  • Sleeps 2

2 Queen Beds

  • Sleeps 4

1 King Bed Poolside

  • Sleeps 2

1 King Bed with Sofa Bed

  • Sleeps 2

2 Queen Mobility Hearing Accessible Suite Roll In Shower

  • Sleeps 4

1 King Hearing Accessible

  • Sleeps 2

2 Queens with in-Room Drinks-Micro/Refri

  • Sleeps 4

Two Queen Room Poolside

  • Sleeps 4

Similar properties

About the area

Key West

In the heart of Key West, Hilton Garden Inn Key West / The Keys Collection is within a 5-minute drive of Key West Tropical Forest and Botanical Garden and Key West Art and Historical Society. .This hotel is 1.4 mi (2.2 km) from Key West Golf Club and 2.3 mi (3.7 km) from Smathers Beach.

What's nearby

  • Key West Tropical Forest and Botanical Garden - 7 min walk - 0.7 km
  • Key West Golf Club - 13 min walk - 1.2 km
  • Regal Key West - 18 min walk - 1.5 km
  • Key West Naval Station - 5 min drive - 5.4 km
  • Fort East Martello Museum and Gallery - 8 min drive - 3.4 km

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Hurricane Hole Marina - ‬12 min walk
  • ‪Bad Boy Taqueria & Tequila - ‬4 min drive
  • ‪Toasted Coconut - ‬5 min walk

About this property

Hilton Garden Inn Key West / The Keys Collection

Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 individually decorated guestrooms, featuring microwaves and LCD televisions. Complimentary wired internet access keeps you connected, while MP3 docking stations help you enjoy your music in the comfort of your room. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite with American cuisine at The Garden Grille, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Salty Lime Cabana Bar - This poolside bar serves lunch, dinner, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime Cabana Bar
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 250 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Key West Keys Collection Hotel

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Hilton Garden Inn Key West / The Keys Collection Hotel Key West

Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 594 out of 1228 reviews
Rating 8 - Good. 262 out of 1228 reviews
Rating 6 - Okay. 184 out of 1228 reviews
Rating 4 - Poor. 89 out of 1228 reviews
Rating 2 - Terrible. 99 out of 1228 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Katherine

Stayed 1 night in Feb 2026

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Crystal

Stayed 4 nights in Nov 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The good: pool area, hot tub. what can be improved: Was told on arrival our booking was for a 1 queen. Luckily I had email showing it was for a 2 queen bed room. check in staff acted like he was doing me a favor giving me a 2 queen room. Room assigned was in the worst location of the motel. on a dark outside hallway facing a wall. Hotel workers pushing carts up and down the hall throughout the night and early am. In addition, we were charged an additional $30 to check in 1 hour early. Seems like nickel and diming and not a good reflection on the company. I will look elsewhere next time I am in Key West
Stayed 2 nights in Feb 2026

6/10 Okay

Ashley

Stayed 2 nights in Jan 2026

4/10 Poor

Dale

Liked: Amenities
Disliked: Cleanliness
Staff is friendly. Hotel is "ok". However, we totally did NOT appreciate the unexpected and hidden fees. Feel like there was a bait-and-switch. If you are booking here, expect to be hit up for this fee and that fee.
Stayed 1 night in Feb 2026

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. That’s where we’re gonna stay the next time.
Stayed 7 nights in Feb 2026

2/10 Terrible

Steve

Stayed 1 night in Feb 2026

10/10 Excellent

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I am giving this 5 stars only because the way they handled the fact that there was no cold water was by reducing my bill significantly. If they had not handled it well, it would be a one star review.
Stayed 2 nights in Nov 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was good! The staff for the most part were great! The person who checked us in didn’t have a lot of knowledge about our options, but our questions were answered the next day. Also one of the electric outlets didn’t work.
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan

Stayed 2 nights in Feb 2026

10/10 Excellent

Juan

Stayed 1 night in Feb 2026

10/10 Excellent

Raymond E

Great service
Stayed 1 night in Feb 2026

8/10 Good

Dennis

Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Suite was very nice
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert, Oneida

Stayed 6 nights in Feb 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Marcelo at front desk is the embodiment of what a professional and welcoming desk attendant should be. After a long and exhausting trip, he made check in a breeze, was empathetic, and even checked to make sure we were settled and didn’t need anything after we went to our room. Large lobby with a kitchen open for simple dinner into the evening. Lovely pool with bar even though we sadly were not there long enough to utilize.
Stayed 1 night in Feb 2026

6/10 Okay

Kaye

Liked: Staff & service, amenities
Pleasant staff, hourly shuttle service for drop off and collection, close to bus tour pick up and drop off point. The room was a little dated but for filled our needs however, the bed was poor being really noisy and the mattress was in need of replacement.
Stayed 2 nights in Jan 2026

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was over and beyond They are very lucky to have meme and T , as they made my stay!
Stayed 4 nights in Jan 2026

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very good.
Stayed 1 night in Jan 2026

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property clean rooms.
Stayed 3 nights in Jan 2026

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
The shower water was extremely difficult to regulate…45-60 second delay. At times it was scalding hot. I would be very careful with the older clientele as well as children. You should really invest in beach chairs for your customers, not camping chairs for the beach.
Stayed 3 nights in Jan 2026

4/10 Poor

Sandra, Lancaster

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Expedia caused my problem. I had prepaid 602.08 as I redemned expedia one points on March 1, 2025. I was topay$28.13 at check in. My credit card had expired and I was contacted on the 7 mile bridge. I had to pay all costs again and exte n ede mystay
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Stayed 2 nights in Jan 2026

6/10 Okay

Olivia

Really looked old and not clean
Stayed 2 nights in Jan 2026