Hilton Garden Inn Key West / The Keys Collection

3.5 star property

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Garden
View from room
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Tropical Forest and Botanical Garden
    ‪7 min walk‬
  • Place, Key West Golf Club
    ‪12 min walk‬
  • Place, Key West Naval Station
    ‪3 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(56 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(54 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(28 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

8.6 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 Kg W/in-Room Drinks-Snacks/Sofabed/Micro/Fr

  • Sleeps 3

One Bedroom King Suite with Sofabed

  • Sleeps 3

1 King Hearing Accessbl W/Sofabed/Fridge/Micr

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 2

1 King Hearing Acessible W/Micro/Fridge

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Premium Single Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • Partial ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Studio

  • Sleeps 3

King Room Poolside with Sofabed

  • Sleeps 3

Partial Gulf View Premium Two Queen Room

  • Sleeps 4

Garden View Premium King Room

  • Sleeps 3

Garden View Premium Two Queen Room

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Studio With 1 Queen Bed, Sofabed, Microwave And Fridge

  • Sleeps 2

Queen Room

  • Sleeps 2

2 Queens with in-Room Drinks-Micro/Refri

  • Sleeps 4

Two Queen Room Poolside

  • Sleeps 4

Similar properties

About the area

Key West

In the heart of Key West, Hilton Garden Inn Key West / The Keys Collection is within a 5-minute drive of Key West Tropical Forest and Botanical Garden and Key West Art and Historical Society. .This hotel is 1.4 mi (2.2 km) from Key West Golf Club and 2.3 mi (3.7 km) from Smathers Beach.

What's nearby

  • Key West Tropical Forest and Botanical Garden - 7 min walk - 0.7 km
  • Key West Golf Club - 12 min walk - 1.1 km
  • Key West Naval Station - 3 min drive - 2.7 km
  • Fort East Martello Museum and Gallery - 4 min drive - 2.7 km
  • Key West Art and Historical Society - 4 min drive - 3.1 km

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Toasted Coconut - ‬5 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Bad Boy Taqueria & Tequila - ‬4 min drive

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel with 2 restaurants, 10-minute walk to Key West Tropical Forest and Botanical Garden
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 individually decorated guestrooms, featuring microwaves and LCD televisions. Complimentary wired internet access keeps you connected, while MP3 docking stations help you enjoy your music in the comfort of your room. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite with American cuisine at The Garden Grille, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Salty Lime Cabana Bar - This poolside bar serves lunch, dinner, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime Cabana Bar
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 574 out of 1200 reviews
Rating 8 - Good. 260 out of 1200 reviews
Rating 6 - Okay. 176 out of 1200 reviews
Rating 4 - Poor. 91 out of 1200 reviews
Rating 2 - Terrible. 99 out of 1200 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Reasonable rates. Great location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Quentin

Stayed 3 nights in Nov 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean hotel , room was lovely and clean ( smells fresh ) Easy check in with very friendly staff, Which gave you free cup of cocktail in the reception in the evening .. ( not sure if it’s every evening) Free bus ride was great …..it leaves hotel on the hour and returns half past the hour . Again lovely friendly staff , joined in with us singing on return ride to hotel . I would definitely recommend this hotel great location. You do have to pay for parking and resort fee But it wouldn’t put me off returning back . We Have stayed at other key west hotels and they haven’t been as clean as they should be !!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Antonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes,the room was clean and the staff was very nice specially Mimi at the reception and Manana in the cafeteria.
Stayed 1 night in Nov 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities
The best
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great breakfast, nice pool.
Stayed 1 night in Nov 2025

10/10 Excellent

María de los Ángeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonita instalación buenas las vendidas en el bar de la piscina
Stayed 2 nights in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, provided ear plugs were great, everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth A

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful, clean room, great staff, lovely facility
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Overall verry nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Harry

Stayed 1 night in Oct 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
I was glad to get into this property for the stay during a busy time.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy. Towels were yellow stained. Bed made us itchy. Bathroom was filthy. Elevator was broken, had to carry all heavy luggage through the stairs. Overall terrible stay, for a not so cheap price
Stayed 2 nights in Oct 2025

10/10 Excellent

Roy

Stayed 1 night in Oct 2025

10/10 Excellent

Iris Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hilton Garden Inn Key West was fantastic. The rooms were well appointed, well stocked, and clean. The pool area is beautiful and includes an outdoor bar with great drinks and exceptional staff. The front desk team were all an absolute pleasure to deal with. And the free shuttle to downtown was a great way to explore the entertainment district in Key West. I can absolutely recommend a stay at this hotel.
Stayed 1 night in Oct 2025

2/10 Terrible

Navaneet Reddy

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Very disappointed that the on-site restaurant was not open. I do believe that this should be removed from the hotel details if it isn't in use
Stayed 2 nights in Oct 2025

10/10 Excellent

Johann, Pembroke Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Corina

Stayed 3 nights in Sep 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, the original room wasn’t available, but the staff made sure we were satisfied with the alternative room before we checked in. Parking was good and the view was good.
Stayed 1 night in Oct 2025