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Island City House Hotel

3.0 star property

Photo gallery for Island City House Hotel

Fountain
Island City House Queen Suite w/ Porch | Terrace/patio
Outdoor pool, pool loungers
Arch House Garden View Studio w/ Balcony
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View map
411 William Street, Key West, FL, 33040
  • Place, Duval Street
    ‪6 min walk‬
  • Place, Key West Aquarium
    ‪9 min walk‬
  • Place, Mallory Square
    ‪10 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪9 min drive‬

Room options

View all photos for Island City House Queen Suite

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite

9.4 out of 10
Exceptional
(21 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Arch House Studio Suite Street

Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Studio Suite Street

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Island City House Queen Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite w/ Porch

9.6 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House Queen Suite w/ Poolside Balcony

Cigar House Queen Suite w/ Poolside Balcony | Private kitchen

Cigar House Queen Suite w/ Poolside Balcony

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

9.2 out of 10
Wonderful
(18 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Island City House 2 Bedroom Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House King

Island City House King

Island City House King

9.8 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Key West

A stay at Island City House Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Florida Keys Beaches. .This hotel is 0.7 mi (1.2 km) from Mallory Square and 0.8 mi (1.2 km) from Ernest Hemingway Home and Museum.

What's nearby

  • Duval Street - 6 min walk - 0.5 km
  • Key West Aquarium - 9 min walk - 0.8 km
  • Mallory Square - 10 min walk - 0.9 km
  • Harry S. Truman Little White House - 10 min walk - 0.9 km
  • Ernest Hemingway Home and Museum - 14 min walk - 1.2 km

Getting around

  • Key West Intl. Airport (EYW) - 9 min drive

Restaurants

  • ‪Kermit's Key West Key Lime Shoppe - ‬6 min walk
  • ‪Cuban Coffee Queen Waterfront - ‬5 min walk
  • ‪Schooner Wharf Bar - ‬4 min walk
  • ‪Half Shell Raw Bar - ‬5 min walk
  • ‪Square Grouper Key West - ‬5 min walk

About this property

Island City House Hotel

Hotel with a rooftop terrace, 6-minute walk to Duval Street
Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Island City House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 795 out of 1000 reviews
Rating 8 - Good. 154 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 2 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel with lots of atmosphere. Was only staying for one night would definitely come for longer in future.
Stayed 1 night in Sep 2025

10/10 Excellent

Alyce, Smiths Station

Stayed 1 night in Sep 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the big room with a separate kitchen/living area, bathroom and bedroom. Pool area was nice and peaceful. It was just a few blocks from Duval and grocery store, shops etc.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lisa, Newpory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place.
Stayed 2 nights in Sep 2025

10/10 Excellent

WILLIAM, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well mq
Stayed 11 nights in Sep 2025

10/10 Excellent

BRIAN, SEATTLE

Liked: Cleanliness, property conditions & facilities
X
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

WILLIAM, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place i will stay again for sure
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

christine

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey C

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so amazing and nice and helpful! Thank you :_)
Stayed 3 nights in Aug 2025

10/10 Excellent

Leanne James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with partner
Very clean and beautiful unit.
Stayed 7 nights in Aug 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located which was a plus. There is no on-site parking and one spot that is supposed to be for loading and unloading only, though it seemed to be constantly taken. We had to take a couple trips to where we parked to unload, just keep that in mind when visiting. Overall we had a great stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Stayed 2 nights in Aug 2025

10/10 Excellent

Tami

Stayed 3 nights in Aug 2025

10/10 Excellent

Erin, Sunrise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Appreciated having access to a pool and liked the separate living area with kitchen amenities.
Stayed 1 night in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

kelly

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

blake, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at this property. It’s beautiful with lush gardens and common areas, and the location is perfect. It’s less than a 10 minute walk to Duval Street, and it’s quiet and secluded. We used the pool every day of our stay. Definitely check out the bakery they give you coupons for. It’s great! We will definitely try to return here on future trips to Key West.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dave

Stayed 3 nights in Aug 2025