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Pier House Resort & Spa

4.0 star property

Photo gallery for Pier House Resort & Spa

Private beach, white sand, sun-loungers, beach umbrellas
Property video
Suite (Dockside) | Living room
Suite, Multiple Beds, Oceanfront | View from room
In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

View map
1 Duval St, Key West, FL, 33040
  • Place, Duval Street
    ‪1 min walk‬
  • Place, Mallory Square
    ‪1 min walk‬
  • Place, Key West Aquarium
    ‪2 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite (Spa)

Television

Junior Suite (Spa)

9.2 out of 10
Wonderful
(37 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Balcony

Room, 2 Queen Beds, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

7.8 out of 10
Good
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (detele)

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds (detele)

8.6 out of 10
Excellent
(36 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Lanai)

Terrace/patio

Room, 1 King Bed (Lanai)

8.0 out of 10
Very good
(22 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Lanai)

Balcony

Room, 2 Queen Beds (Lanai)

9.0 out of 10
Wonderful
(39 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Lanai

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible, Lanai

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Lanai

Balcony

Room, 2 Queen Beds, Accessible, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Oceanfront

Balcony

Room, 1 King Bed, Accessible, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (RI Shower)

Television

Suite, Multiple Beds (RI Shower)

  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Accessible

Shower, designer toiletries, hair dryer, bathrobes

Traditional Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Spa)

Television

Junior Suite, Accessible (Spa)

8.4 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Television

Suite, 1 Bedroom (1 King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Pure Wellness Spa)

Television

Junior Suite (Pure Wellness Spa)

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront

  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property)

Luxury Suite, Oceanfront

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

Similar properties

Exterior
Hyatt Centric Key West Resort and Spa
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,007 reviews
The price is NZ$663
includes taxes & fees
14 Dec - 15 Dec
Hyatt Centric Key West Resort and Spa

About the area

Key West

With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. .This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Duval Street - 1 min walk - 0.0 km
  • Mallory Square - 1 min walk - 0.2 km
  • Key West Aquarium - 2 min walk - 0.2 km
  • Key West Shipwreck Museum - 2 min walk - 0.2 km
  • Harry S. Truman Little White House - 6 min walk - 0.6 km

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Bagatelle - ‬1 min walk
  • ‪El Meson De Pepe's Restaurant & Bar - ‬1 min walk
  • ‪Two Friends Patio Restaurant - ‬2 min walk
  • ‪Island Dogs Bar - ‬2 min walk

About this property

Pier House Resort & Spa

On private beach with outdoor pool, near Waterfront Playhouse
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Key West? This resort has 2605 square feet (242 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Uncovered parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1005 reviews
Rating 8 - Good. 174 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Lamona U

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Duvall street, shopping, eating, and very clean and on the water
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

rickey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2025

10/10 Excellent

Shane

Stayed 3 nights in Aug 2025

10/10 Excellent

Henry

Stayed 3 nights in Aug 2025

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They say they upgraded us when we checked in, they stuck us in a room next to the bar which was loud until about 1 in the morning. The facilities were nice and close to everything. Be careful with your bill because they overcharge us everyday on our breakfast and lunch bill.
Stayed 4 nights in Aug 2025

10/10 Excellent

James Rhodes

Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy our stay at the Pier House. Their staff is attentive, professional and fun. We have enjoyed Jacko for years. One of the only resorts with a beach and our favorite part is for the past few years every afternoon a manatee swims by us at beach.
Stayed 4 nights in Aug 2025

10/10 Excellent

Paula, Tampa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fabulous. The staff was amazing and we enjoyed the pool, beach and restaurant. My only suggestion is they add a pet walking area with turf. There is no grass on the property for pet relief.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Jamie

Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

Travelled with partner
Disliked: Cleanliness
The bathroom was very nice. The rest of the room was just ok. The common hallway had trash on the floor for the entire weekend. Nobody swept the floor at all. For the money you pay there are better hotels.
Stayed 3 nights in Aug 2025

10/10 Excellent

linda

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Will be back next year
Stayed 5 nights in Aug 2025

8/10 Good

Meilanie, Boynton Beach

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cons: Bed was very hard, no elevator for the building we were in, 1 beach attendant (where the snorkel stuff is) was very rude, breakfast options weren’t the greatest and you could only get entree’s in the price. Pros: Front desk staff was very friendly and helpful, the beach and pool area was very clean with a beautiful sunset view, convenient to any shopping and restaurants, our room’s location had a quiet area to sit in the balcony (surrounded by trees & not many people walking past)
Stayed 2 nights in Aug 2025

8/10 Good

Kimberley Christine

Travelled with family
Liked: Cleanliness, staff & service
We live Pier House. Have stayed before. Unfortunately we were stuck in a "Junior Spa Suite" in rear spa building this time. Our "patio" was in the rear parking lot. Literally. Loud at night and in am with cars, workers. Patio walls rusted . Room small amd cramped. Will say it was very clean . Mattress a bit hard . Fees upon fees upon fees added plus ridiculous drink prices . Was not worth what I paid ...should have had an oceanfront suite for what I paid instead had ghetto suite
Ghetto patio view
Stayed 7 nights in Aug 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach front and the excellent kindness by staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel for a getaway.

We stayed at the pier house on the “off” season and just loved it. It was super cute, super clean rooms and grounds. The A/C was cold as was the fridge in our room. if I had to find something to complain about it would have to be the lighting in the bathroom was not the best- hard to do makeup in there- not a deal breaker at all. Loved the resort really close to all the bars and stores on Duval and then also close to the Piers if you plan any excursions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Only a few in Keywest with an actual beachfront
Stayed 4 nights in Aug 2025

10/10 Excellent

ERNESTO

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Check out did not ask us if we enjoyed our stay. Close to a lot of restaurants and walking distance to many attractions. No wifi in garden building which is fine but check in did not notify us upon arrival. We would have requested another building if they had informed us. We found at when we called front desk. The beach at this hotel is the best part. Clean and plenty of lounge chairs.
Stayed 3 nights in Aug 2025

8/10 Good

Carol

Property is very nice and well maintained. We stayed in a double queen room with a lanai. To our disappointment it was very small. There were two of us and there was no room to move around. The bathroom is small also no room to put your toiletries around the sink. For the price of the room it was not worth it. The location is great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property and Location

Our stay was great! We encountered some issues but Pier House staff addressed them. Beach is nice. Pool is nice. Location is great. Make sure you understand the type of room you are booking as hotel.com pictures lead you to beleive that rooms are ocean view but are not. Read the listings carefully.
Stayed 8 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025