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Pier House Resort & Spa

4.0 star property

Photo gallery for Pier House Resort & Spa

Private beach, white sand, sun-loungers, beach umbrellas
Property video
Room, 1 King Bed, Oceanfront
Private beach, white sand, sun-loungers, beach umbrellas
Beach/ocean view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly

Explore the area

View map
1 Duval St, Key West, FL, 33040
  • Place, Duval Street
    ‪1 min walk‬
  • Place, Mallory Square
    ‪1 min walk‬
  • Place, Key West Aquarium
    ‪2 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite (Spa)

Television

Junior Suite (Spa)

9.2 out of 10
Wonderful
(38 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Room, 2 Queen Beds, Oceanfront

Balcony

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

7.8 out of 10
Good
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (detele)

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds (detele)

8.6 out of 10
Excellent
(37 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Lanai)

Terrace/patio

Room, 1 King Bed (Lanai)

8.0 out of 10
Very good
(22 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Lanai)

Balcony

Room, 2 Queen Beds (Lanai)

9.0 out of 10
Wonderful
(39 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Lanai

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible, Lanai

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Lanai

Balcony

Room, 2 Queen Beds, Accessible, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Oceanfront

Balcony

Room, 1 King Bed, Accessible, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Suite, Multiple Beds (RI Shower)

Television

Suite, Multiple Beds (RI Shower)

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Ocean view

View all photos for Traditional Room, 1 King Bed, Accessible

Shower, designer toiletries, hair dryer, bathrobes

Traditional Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Spa)

Television

Junior Suite, Accessible (Spa)

8.4 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Television

Suite, 1 Bedroom (1 King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Pure Wellness Spa)

Television

Junior Suite (Pure Wellness Spa)

9.4 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Ocean view

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property)

Luxury Suite, Oceanfront

  • 111 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

Similar properties

Exterior
Hyatt Centric Key West Resort and Spa
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,008 reviews
The price is NZ$1,221
includes taxes & fees
8 Feb - 9 Feb
Hyatt Centric Key West Resort and Spa

About the area

Key West

With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. .This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Duval Street - 1 min walk - 0.0 km
  • Mallory Square - 1 min walk - 0.2 km
  • Key West Aquarium - 2 min walk - 0.2 km
  • Key West Shipwreck Museum - 2 min walk - 0.2 km
  • Harry S. Truman Little White House - 6 min walk - 0.6 km

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬3 min walk
  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Bagatelle - ‬1 min walk
  • ‪Captain Tony's Saloon - ‬3 min walk
  • ‪El Meson De Pepe's Restaurant & Bar - ‬1 min walk

About this property

Pier House Resort & Spa

On private beach with outdoor pool, near Waterfront Playhouse
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Key West? This resort has 2605 square feet (242 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Uncovered parking on site (USD 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 67.50 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1027 reviews
Rating 8 - Good. 177 out of 1027 reviews
Rating 6 - Okay. 78 out of 1027 reviews
Rating 4 - Poor. 42 out of 1027 reviews
Rating 2 - Terrible. 18 out of 1027 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

james

Stayed 6 nights in Oct 2025

10/10 Excellent

Robert, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent!
Stayed 7 nights in Oct 2025

10/10 Excellent

Khawar, Chicago

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views from sea view room
Stayed 4 nights in Oct 2025

10/10 Excellent

Beverly

Stayed 7 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were exceptional. We will bring our kids on our next trip.
Stayed 4 nights in Oct 2025

10/10 Excellent

todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and view
Stayed 3 nights in Oct 2025

10/10 Excellent

Cary

Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view from our balcony. We could watch the stunning sunsets. We also enjoyed having a beach on property. The staff was very friendly and attentive. Our ac stopped working on our second night and they immediately moved us into another balcony room for our last two nights.
Stayed 4 nights in Oct 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No grab bar in shower.
Stayed 1 night in Oct 2025

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , very walkable to so much. Staff was very friendly. I felt very safe venturing out by myself . We will definitely be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Katina L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Property and proximity both very good. Staff friendly. Beautiful views
Stayed 4 nights in Oct 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

piero

Travelled with family
Tvs don't work. Not enough towels. Front desk not properly trained.
Stayed 4 nights in Oct 2025

8/10 Good

Curtis

Stayed 6 nights in Oct 2025

6/10 Okay

Leonard

Disliked: Staff & service
The hotel continue to charge my account every night for the room even though it’s was paid in full through Expedia . Every time I confront the front desk they said they fix the problem and the charges will be dropped. And I’m still waiting for the dropped charges . Something should be done for the losses
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2025

2/10 Terrible

Robyn

Travelled with group
Disliked: Staff & service
Rooms were aged. TV did not work. No desk space or room to work. Rude hotel staff. No privacy on the balcony - our neighbor was so close they were basically on our balcony with us. Didn’t replace towels when room was cleaned. Not worth the money at all!!
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Stayed 5 nights in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, except poor TV service in room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place. We will return.
Stayed 6 nights in Oct 2025

10/10 Excellent

mary, Cedar Lake

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Love this hotel. It’s outdated for the price but I still love the location
Stayed 5 nights in Sep 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness, amenities
Was lead to believe we would get a resort credit on each room I booked (2), as it was stated on my reservation but found out it’s only for the VIP Gold member of Expedia. Charging for parking on top of the high nightly rates is ridiculous. Mattress are worn where you feel the indents on each side with a raise in the middle, plus the slip off the wooden platform making it difficult to get on. Folio was $73 higher on each room when I checked out so now I have a call in for an explanation
Stayed 3 nights in Oct 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Congenial staff not nickel and dime ing you to death which was really nice.
Stayed 2 nights in Sep 2025