Pier House Resort & Spa

4.0 star property

Photo gallery for Pier House Resort & Spa

Suite (Dockside) | Balcony
Suite (Dockside) | Living room
Outdoor pool, pool umbrellas, pool loungers
Suite, Multiple Beds, Oceanfront
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
1 Duval St, Key West, FL, 33040
  • Mallory Square
    ‪1 min walk‬
  • Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Fort Zachary Taylor Historic State Park
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬

Room options

Room, 2 Queen Beds (Lanai)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower, Lanai

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Oceanfront

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Lanai)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Lanai

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Roll-in Shower (Spa)

  • 46 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (RI Shower)

  • 111 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Traditional Room, 1 King Bed, Roll-in Shower

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

Junior Suite (Spa)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Room, 1 King Bed, Oceanfront

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Traditional Room, 2 Queen Beds (detele)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (Dockside)

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Oceanfront

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 Queens)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Oceanfront

  • 111 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Junior Suite (Pure Wellness Spa)

  • 46 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Key West

With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. .This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.

What's nearby

  • Duval Street - 1 min walk - 0.0 km
  • Mallory Square - 1 min walk - 0.2 km
  • Key West Aquarium - 2 min walk - 0.2 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • Fort Zachary Taylor Historic State Park - 4 min drive - 1.7 km

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬2 min walk
  • ‪Sunset Pier - ‬1 min walk
  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Captain Tony's Saloon - ‬4 min walk
  • ‪Key Lime Pie Factory - ‬3 min walk

About this property

Pier House Resort & Spa

On private beach with outdoor pool, near Waterfront Playhouse
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transport

  • Uncovered parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1008 reviews
Rating 8 - Good. 178 out of 1008 reviews
Rating 6 - Okay. 88 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Stayed 3 nights in Mar 2025

10/10 Excellent

Brendan

Stayed 4 nights in Mar 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and the amenities of the property
Stayed 7 nights in Mar 2025

4/10 Poor

Greg and Audrey

Overall the stay was good… really liked the location. The first room the ac stopped working on day one then the shower overflowed the curb. The lady at the desk had a very bad attitude and wanted to not give is a comparable room. Eventually they moved it’s to the adjacent room. A mirror image of our room. I would think for the cost per night crud around the showers, peeling paint, dirty grout, damaged outside chairs, cracked and missing tiles outside the room, etc wouldn’t happen. If you want more pictures let me know.
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful harbor view!
Stayed 2 nights in Mar 2025

10/10 Excellent

peter

Stayed 4 nights in Feb 2025

10/10 Excellent

Jonelle

Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in key west.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for entertainment. Staff was very friendly and always going the extra mile. Joy pond with turtles nice touch
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline, Ledgewood

Stayed 3 nights in Mar 2025

4/10 Poor

Evan William

Liked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend getaway!

Great location, lush landscaping, nice beach, bars and great restaurants on site-awesome sunset pier to watch all the boats!
Great sunset pier
Beautiful beach area
Beach
Beach
Stayed 2 nights in Mar 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

WAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is amazing, very clean. Traditional rooms are average nothing special about it. TerribleTerrible Wi-Fi. You could only get YFI in the lobby. You won’t be able to connect from your room. And I have addressed the issues with the front desk, but with no success. But other than that, it’s a good place to be at. Everybody friendly. And fairly clean place.. the restaurant is spot on.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Solo trip

I had a very nice experience overall at the resort. I would have liked to know more about the resort services available, but there was only a little info provided. I had put my towels on the rack to reuse but the staff still replaced them which was annoying as I try to be environmentally friendly.
Stayed 5 nights in Feb 2025

8/10 Good

Kathleen Crowley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Pool decent as well as beach area. Couldn't use gym the only day I tried to use it though which was unfortunate.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My Daughter had to visit the ER during our visit and the Staff went out of their way to be helpful. I appreciate that.
Stayed 3 nights in Feb 2025

10/10 Excellent

amanda t

Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Employees were very good and answered all our questions/concerns
Stayed 5 nights in Feb 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pier House is an excellent resort. Awesome location. Quiet. No need for a car. Many superb restaurants within walking distance. We love this property and highly recommend staying here
Stayed 4 nights in Feb 2025

6/10 Okay

alexander

no vtew.or seating

Rented a room with ocean view. It was not.[Gulf view] it was like being in a theather sitting behind a person with a big hat. We could see to the left or right not center. Thats what I paid for.Total view. And no microwave??? Had to ask for one.Balcony pic. shows room for movement. actually, it was like sitting in a crowded resturant squeeziing to get by.
Stayed 3 nights in Feb 2025