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Candlewood Suites Knoxville Airport-Alcoa by IHG

2.5 star property

Photo gallery for Candlewood Suites Knoxville Airport-Alcoa by IHG

Studio Suite, 1 King Bed
Exterior
BBQ/picnic Area
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • Pool
  • Gym
  • Laundry

Explore the area

View map
176 Cusick Road, Alcoa, TN, 37701
  • Place, Capitol Theatre
    ‪8 min drive‬
  • Place, Maryville College
    ‪9 min drive‬
  • Place, Foothills Mall
    ‪9 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪15 min walk‬

Room options

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 2 Double Beds, Accessible (Communications)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 5 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Alcoa

When you stay at Candlewood Suites Knoxville Airport-Alcoa by IHG in Alcoa, you'll be near the airport, within a 15-minute drive of University of Tennessee and Neyland Stadium. .This hotel is 23.5 mi (37.8 km) from Great Smoky Mountains National Park and 12.9 mi (20.7 km) from Knoxville Convention Center.

What's nearby

  • Capitol Theatre - 8 min drive - 8.2 km
  • Maryville College - 9 min drive - 9.2 km
  • Foothills Mall - 9 min drive - 9.9 km
  • Cades Cove Museum - 10 min drive - 10.3 km
  • Blount County Historical Museum - 10 min drive - 10.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • ‪Ruby Tuesday - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Swig - ‬4 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪Kickback Jack’s - ‬4 min drive

About this property

Candlewood Suites Knoxville Airport-Alcoa by IHG

Hotel in Alcoa with airport shuttle service and a 24-hour fitness center
Candlewood Suites Knoxville Airport-Alcoa by IHG offers 81 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Knoxville Airport-Alcoa by IHG.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Alcoa? This hotel has 420 square feet (39 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
3 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10 per day
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Airport-Alcoa Knoxville
Candlewood Suites Knoxville Airport-Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel
Candlewood Suites Knoxville Hotel
Candlewood Suites Knoxville
Candlewood Suites Knoxville Airport Alcoa
Candlewood Suites Knoxville A

Candlewood Suites Knoxville Airport-Alcoa by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 602 reviews
Rating 8 - Good. 161 out of 602 reviews
Rating 6 - Okay. 74 out of 602 reviews
Rating 4 - Poor. 42 out of 602 reviews
Rating 2 - Terrible. 19 out of 602 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and excellent room!
Stayed 1 night in Aug 2025

8/10 Good

Richelle, benton

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice kitchen setup with full size fridge. Nice comfortable bed and pillows.
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate that the Hotel put me up at short notice after my flight was canceled. Nice staff. Limited dining options nearby mostly junk food. Hotel should have healthier options on site.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Ĥhhhhhhhh
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Strange noises

Nice room, loved the kitchenette! There were strange noises coming from the room above us both nights. Can’t imagine what it was.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best and I’m a frequent traveler

The room is beautiful and extremely comfortable. I’m positive it’s the cleanest of any hotel, Inn, Suites I’ve ever stayed in. And quit I couldn’t hear the airport which it was close to. I couldn’t hear the people in the rest of the building.
Stayed 3 nights in Jul 2025

6/10 Okay

Jeanette

Travelled with partner
Liked: Cleanliness
We stay at a lot of Candlewood Suites. When we went to our room the door would not open. The desk clerk had to use her body to push the door open. We asked for a room with a door easier to open and was told this was fine. Inside I had to use my body weight to pull the door open. The next morning I requested maintenance and they attempted to fix it. After a couple of openings and closings it was back to the same issue. The AC didn't work unless you put it on 60 and hope your room was get to 70 before it kicked off and had to be turned off and on again. There were other small issues. This Candlewood does not compare to others we have stayed in over the years.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2025

10/10 Excellent

Nichole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!!
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet, clean and shuttle to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to the airport & clean
Stayed 1 night in May 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Jun 2025

8/10 Good

Meschell

Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stsyed here after not being there in 6 years. It was updated and clean. One of the employees who worked there 6 years ago actually remembered us@
Stayed 1 night in May 2025

10/10 Excellent

Bradley

Stayed 2 nights in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and professional
Stayed 1 night in May 2025

6/10 Okay

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and very helpful. The facilities could use a little TLC. Many minor issues with the room but nothing a little maintenance couldn't fix.
Stayed 1 night in May 2025

8/10 Good

Pamela

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Could use more cleaning.

Room was nice. Floor was in need of vacuuming. Hall was always in need of vacuuming. Mostly due to construction workers coming in and out. There was a lot of people hanging out in cars in the parking lot for hours. And guy’s working on cars in the parking lot.
Stayed 6 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025