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Comfort Suites Knoxville Airport

2.5 star property

Photo gallery for Comfort Suites Knoxville Airport

Exterior
Lobby
Hill view
Suite, Multiple Beds, Non Smoking
Free daily self-service breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View map
140 Cusick Rd, Alcoa, TN, 37701
  • Capitol Theatre
    ‪7 min drive‬
  • Maryville College
    ‪8 min drive‬
  • Foothills Mall
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Alcoa

Located in Alcoa, Comfort Suites Knoxville Airport is within a 10-minute drive of Palace Theater and Capitol Theatre. .This hotel is 3.4 mi (5.4 km) from Meigs Falls and 4.7 mi (7.6 km) from Maryville College.

What's nearby

  • Capitol Theatre - 7 min drive - 7.9 km
  • Maryville College - 8 min drive - 8.9 km
  • Foothills Mall - 8 min drive - 9.5 km
  • Cades Cove Museum - 9 min drive - 9.9 km
  • Blount County Historical Museum - 9 min drive - 9.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 2 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Ruby Tuesday - ‬4 min drive
  • ‪Swig - ‬4 min drive
  • Kickback Jack’s
  • ‪Starbucks - ‬2 min walk

About this property

Comfort Suites Knoxville Airport

Hotel with free breakfast, in the vicinity of Meigs Falls
Comfort Suites Knoxville Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary self-serve breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from August 10 2025 to September 29 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa

Comfort Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 723 reviews
Rating 8 - Good. 207 out of 723 reviews
Rating 6 - Okay. 100 out of 723 reviews
Rating 4 - Poor. 68 out of 723 reviews
Rating 2 - Terrible. 61 out of 723 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alyda, Corpus Christi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy check in, well mannered staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Disliked: Property conditions & facilities
Dirty , damp , huge spider in room , didn’t look like it was cleaned . Was in the hot tub and ants all around . Pool area did not look inviting, chipped paint . Didn’t even stay one night , ended up in another hotel near by
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Stayed 1 night in Jun 2025

6/10 Okay

Allison

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Rebecca, Kenosha

Liked: Cleanliness
The dripping tub in the bathroom was really wasteful.
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms were a little dirty. Bathrooms need a huge deep clean. Other than that, the stay was great. The pool was enjoyable for my kids. Friendly and helpful staff. Even with the bathrooms being a little dirty, I would definitely stay here again.
Stayed 3 nights in May 2025

8/10 Good

laurence

Stayed 1 night in Jun 2025

2/10 Terrible

Chelsea

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean or well maintained
Stayed 2 nights in Mar 2025

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was filthy. The hot tub is a joke. You can sit waist deep. I checked out early because I simply could not spend more than one night.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS PERFECTLY PREPARED ABOVE WHAT i EXPECTED!!
Stayed 1 night in May 2025

6/10 Okay

Douglas

Stayed 5 nights in Apr 2025

2/10 Terrible

Brandi

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs a visit from health department. We had to be moved room 1' because literally was mold on the bed. Room 2' had to be moved because they gave us keys to a room already occupied. The 2nd set of rooms were not much better. Very dated, musty and damp.. humid at the same time. Mold on curtains in both rooms. Hallway ceiling tiles covered in mold. Stair wells dirty, stuff all over the floors. Mold everywhere. Black mold to be exact. Staff more concerned with personal calls while "helping " you check in. The free breakfast is nasty. Not sure what "eggs" they serve.. toaster only does one side of bread and takes about 4 min to make. Sausage isnt even cooked to look done. Butter is basically frozen. But at least the yogurt was in date and good. If we had a back up available we would have just ate the $1000.00 we paid for 2 rooms for 2 nights and went elsewhere. Being military, all 4 of us couldn't imagine how it could possibly be worse than anything we slept in before. Beds are not clean.. floors nasty. Pretty sure we are all sick now....Staff rude.... we felt so gross when we left, as soon as we got home we all showered and washed anything that had been in those rooms. I brought my pillow from home to use. As ive had issues with my neck since Iraq...after we seen the rooms I didnt even bring it out of my vehicle. If your reading this... AVOID THIS PLACE AT ALL COSTS.
Stayed 2 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Nice hotel for price
Stayed 1 night in May 2025

10/10 Excellent

Traci

Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

2/10 Terrible

bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

There was blood stains on the sheets for pull out couch. Washer and dryer were broke needed that as we were traveling. Front desk clerk had a personality of a gnat! We were there for 15 minutes wouldn’t give us a refund never offered another room. We packed up and stayed next door at another hotel
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Tristan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not horrible

It was ok. The pool area is beat up. But the room as decent.
Stayed 4 nights in May 2025

8/10 Good

Passyka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mayank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if flying from Knoxville airport. Clean rooms, decent breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Dale

Stayed 5 nights in Apr 2025

8/10 Good

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Elisabeth

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities

Total dump.

This is probably one of the dirtiest and smelliest hotels I’ve ever stayed in. The entire hotel had a very strong aroma of coconut oil. It was so mad that I was brewing coffee at 11pm and then smashing up the coffee grounds in a plastic bag in an attempt to make the room smell better. The comforter and the cover that was thrown on top of the comforter, looked like they had not been washed, so I had to rip them off the bed and just sleep with a sheet. The AC unit was a window unit and kicked on and off randomly, not by the thermostat setting. The window was unlocked and when I went to raise it to air out the room, the window started to fall out, so I shut it and eventually managed to get it up lock. All they had for breakfast were runny scrambled eggs and some odd looking white colored sausage links mixed together in the same pan. Needless to say, I decided to pass on breakfast and just grab a coffee. There was no shampoo in the bathroom or shower, just two types of conditioner and body lotion. If I had not been desperate for a hotel room for the night, I would have requested a refund and walked out.
Stayed 1 night in Apr 2025

4/10 Poor

David

Travelled with family
Staff cleaned room and two days in a row locked us out. Bathtub is a major slip hazard. Needs a coating or bath mat. Asked for a mat and got nothing. Breakfast was adequate. WiFi was okay. Checkin was smooth.
Stayed 3 nights in Apr 2025