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SureStay Hotel by Best Western Lenoir City

2.5 star property

Photo gallery for SureStay Hotel by Best Western Lenoir City

Situated in a well-maintained area, the hotel features a modern design with a flat roof and covered entrance.
Relax in this stylish lounge area with a large flat-screen TV, comfortable seating, and a coffee table for your convenience.
Two single beds with white linens and throw blankets, a desk, and a TV.
Experience the comfort of a modern hotel with a flat facade and balconies.
Enjoy a warm cup of coffee at our café, where you can sit and enjoy a meal with friends.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
400 Interchange Park Dr, Lenoir City, TN, 37772
  • Avalon Golf and Country Club
    ‪4 min drive‬
  • Lenoir City Park
    ‪9 min drive‬
  • Turkey Creek Shopping Center
    ‪12 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Relax in a clean and functional room with a comfortable bed, TV, and desk.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Cozy retreat with a neatly made bed, striped sofa, and desk with a lamp.

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Comfortable room with a large bed, separate twin bed, desk, and television.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Cozy retreat with a neatly made bed, striped sofa, and desk with a lamp.

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Relax in a clean and functional room with a comfortable bed, TV, and desk.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Comfortable room with a neatly made bed, bedside lamps, and a small desk with a telephone.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Two beds with green and white bedspreads and matching throw pillows. A large mirror above a sink, a small table with a chair, and a green upholstered bench complete the room.

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two beds with green and white bedspreads and matching throw pillows. A large mirror above a sink, a small table with a chair, and a green upholstered bench complete the room.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Comfortable room with a large bed, separate twin bed, desk, and television.

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Comfortable room with a neatly made bed, bedside lamps, and a small desk with a telephone.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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About the area

Lenoir City

With a stay at SureStay Hotel by Best Western Lenoir City in Lenoir City, you'll be within a 15-minute drive of Turkey Creek Shopping Center and Fort Loudoun Hospital. .This hotel is 3.3 mi (5.2 km) from Avalon Golf and Country Club and 3.9 mi (6.3 km) from Fort Loudoun Lake.

What's nearby

  • Fort Loudoun Hospital - 20 min walk - 1.7 km
  • Avalon Golf and Country Club - 4 min drive - 4.8 km
  • Lenoir City Park - 9 min drive - 7.2 km
  • Turkey Creek Shopping Center - 12 min drive - 19.0 km
  • Oak Ridge National Laboratory - 17 min drive - 19.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 28 min drive

Restaurants

  • ‪Ole Mexican Foods - ‬3 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Buddy's Bar-B-Q - ‬8 min walk
  • ‪Donna's Diner - ‬6 min drive

About this property

SureStay Hotel by Best Western Lenoir City

Hotel in Lenoir City with free breakfast and a seasonal outdoor pool
SureStay Hotel by Best Western Lenoir City offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lenoir City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.6
Rating 10 - Excellent. 110 out of 451 reviews
Rating 8 - Good. 122 out of 451 reviews
Rating 6 - Okay. 69 out of 451 reviews
Rating 4 - Poor. 75 out of 451 reviews
Rating 2 - Terrible. 75 out of 451 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Savannah

Disliked: Staff & service
Stay was ok. Beds were comfy. Room was clean. Front desk was a little unfriendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Quiet
Stayed 1 night in Apr 2025

2/10 Terrible

alexis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
place was awful. firstly started out by getting my room cancelled last minute for no reason and when calling them to figure out why they highly rude and wouldn’t let me speak and kept yelling at me and it wasn’t until i called the bigger hotel owners that attitudes were changed and things were straightened out. first day there was a roach in a light socket (we have pictures) showed the manager and he argued with us that it’s normal and they’re just coming in from the weather (it was just raining y’all are just dirty) and when asking the front desk people what they were going to do about it they just handed a can of bug spray the next morning a random man that claimed to be “room service” (highly unlikely) just walked into our room at 7:30 in the morning, same man stood outside in the corner for about an hour.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Kyle

Business traveller
I was unable to stay there. The hotel called me half an hour or so after my reservation was paid to tell me that they gave it to someone that was there in the lobby. They were apologetic but I haven't seen a refund yet.
Stayed 1 night in Apr 2025

10/10 Excellent

Landon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Showers were hot and beds comfy. Amazing Indian restaurant in walking distance
Stayed 1 night in Apr 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Owner was walking around
Stayed 1 night in Apr 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dayna

Liked: Staff & service, property conditions & facilities, room comfort
It was a nice stay thank you
Stayed 1 night in Mar 2025

2/10 Terrible

Christina

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Hotel
Stayed 1 night in Mar 2025

6/10 Okay

Natalie

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Liked: Staff & service
The parking lot had trash, my bedding had burn holes in them.
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

4/10 Poor

Natalie

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Reserved a non-smoking suite months ago. When checked in, we got a smoking suite. Another person in our party made reservations a week ago and was given a non smoking suite. Every night there was no hot water. Had to take a cold bath.
Stayed 3 nights in Mar 2025

4/10 Poor

Jeffrey F.

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Catherine

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Jan 2025

2/10 Terrible

Chandler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024