SureStay Hotel by Best Western Lenoir City

2.5 star property

Photo gallery for SureStay Hotel by Best Western Lenoir City

Exterior
Lobby
Exterior
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
400 Interchange Park Dr, Lenoir City, TN, 37772
  • Avalon Golf and Country Club
    ‪4 min drive‬
  • Lenoir City Park
    ‪9 min drive‬
  • Turkey Creek Shopping Center
    ‪12 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lenoir City

With a stay at SureStay Hotel by Best Western Lenoir City in Lenoir City, you'll be within a 15-minute drive of Turkey Creek Shopping Center and Fort Loudoun Hospital. .This hotel is 3.3 mi (5.2 km) from Avalon Golf and Country Club and 3.9 mi (6.3 km) from Fort Loudoun Lake.

What's nearby

  • Fort Loudoun Hospital - 20 min walk - 1.7 km
  • Avalon Golf and Country Club - 4 min drive - 4.8 km
  • Lenoir City Park - 9 min drive - 7.2 km
  • Turkey Creek Shopping Center - 12 min drive - 19.0 km
  • Oak Ridge National Laboratory - 17 min drive - 19.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 28 min drive

Restaurants

  • ‪Captain D's - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬17 min walk
  • ‪Freddy’s Frozen Custard - ‬16 min walk
  • ‪Gondolier Italian Restaurant & Pizza - ‬4 min drive
  • ‪Dunkin' - ‬12 min walk

About this property

SureStay Hotel by Best Western Lenoir City

Hotel in Lenoir City with free breakfast and a seasonal outdoor pool
SureStay Hotel by Best Western Lenoir City offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lenoir City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

Reviews

SureStay Hotel by Best Western Lenoir City Reviews

6.6

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 455 reviews
Rating 8 - Good. 122 out of 455 reviews
Rating 6 - Okay. 69 out of 455 reviews
Rating 4 - Poor. 75 out of 455 reviews
Rating 2 - Terrible. 77 out of 455 reviews

Reviews

10/10 Excellent

Joan

Stayed 1 night in Jun 2025

4/10 Poor

Tabitha

Liked: Room comfort
Disliked: Cleanliness, staff & service
They had to move us when we first got there bc the room was nasty not been clean hair in the sneak and tub sheets was nasty trash everywhere the the sec room the put us in there was wholes in the wall bugs ECT
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Great pool. Clean room. Highly recommend
Stayed 1 night in Jun 2025

8/10 Good

Jerry

Stayed 3 nights in Jun 2025

2/10 Terrible

Ana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and will never return. The hotel is in desperate need of renovation—it has a noticeable odor, and the rooms are extremely outdated. I used the vending machine to buy a drink, inserted $5, and didn’t receive my change. When I brought it up to the front desk, the staff member was rude and simply gave me the manager’s number. I called the manager, but he was also dismissive, claiming the vending machines aren’t their responsibility and that he had no proof I actually put in $5. He then hung up on me. Completely unacceptable customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean and well-maintained. The staff were very friendly and helpful.
Stayed 8 nights in May 2025

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was fine. Bed was great. TV didn't work but the owner came and got it working. I would have liked to have been downstairs, but no biggie. It was right across the street from good food and gas and close to where I needed to go. No frills, but that's ok. I just can't believe a little hotel room like that is $120 per night for 1 person. Oh well.
Stayed 1 night in May 2025

8/10 Good

Gary, Westerly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Basic room, very clean, well stocked...
Stayed 2 nights in May 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Good rest
Stayed 1 night in May 2025

4/10 Poor

Jeff, Monroe

Liked: Staff & service
Disliked: Cleanliness
Filthy stained sheets. Were not changed. Took pictures to front desk. Ogferrd to move us. But
Stayed 1 night in May 2025

2/10 Terrible

Shelia

Travelled with group
Disliked: Staff & service, property conditions & facilities
Dirty towels, Bedspread has bed bug blood at end of bed.
Stayed 1 night in May 2025

2/10 Terrible

Héctor

Stayed 4 nights in Apr 2025

8/10 Good

Savannah

Disliked: Staff & service
Stay was ok. Beds were comfy. Room was clean. Front desk was a little unfriendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Quiet
Stayed 1 night in Apr 2025

2/10 Terrible

alexis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
place was awful. firstly started out by getting my room cancelled last minute for no reason and when calling them to figure out why they highly rude and wouldn’t let me speak and kept yelling at me and it wasn’t until i called the bigger hotel owners that attitudes were changed and things were straightened out. first day there was a roach in a light socket (we have pictures) showed the manager and he argued with us that it’s normal and they’re just coming in from the weather (it was just raining y’all are just dirty) and when asking the front desk people what they were going to do about it they just handed a can of bug spray the next morning a random man that claimed to be “room service” (highly unlikely) just walked into our room at 7:30 in the morning, same man stood outside in the corner for about an hour.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Kyle

Business traveller
I was unable to stay there. The hotel called me half an hour or so after my reservation was paid to tell me that they gave it to someone that was there in the lobby. They were apologetic but I haven't seen a refund yet.
Stayed 1 night in Apr 2025

10/10 Excellent

Landon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Showers were hot and beds comfy. Amazing Indian restaurant in walking distance
Stayed 1 night in Apr 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Owner was walking around
Stayed 1 night in Apr 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dayna

Liked: Staff & service, property conditions & facilities, room comfort
It was a nice stay thank you
Stayed 1 night in Mar 2025

2/10 Terrible

Christina

Stayed 2 nights in Mar 2025