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SureStay Hotel by Best Western Lenoir City

2.5 star property

Photo gallery for SureStay Hotel by Best Western Lenoir City

Exterior
Seasonal outdoor pool
Exterior
Free daily continental breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
400 Interchange Park Dr, Lenoir City, TN, 37772
  • Place, Turkey Creek Shopping Center
    ‪9 min drive‬
  • Place, University of Tennessee
    ‪25 min drive‬
  • Place, Neyland Stadium
    ‪27 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 2

King Room - Smoking

  • Sleeps 2

King Room with Mobility Accessible Tub - Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Work Desk, Whirlpool

  • Sleeps 3

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 4

2 Queen Beds, Smoking Room, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Sofa, Microwave And Refrigerator, Work Desk, Counter Top

  • Sleeps 5

Suite-1 King Bed, Smoking Room, Sofabed, Microwave and Refrigerator, Work Desk, Whirlpool

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 2

Similar properties

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Days Inn by Wyndham Lenoir City
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, 575 reviews
The price is NZ$129
includes taxes & fees
17 May - 18 May
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About the area

Lenoir City

Located in Lenoir City, SureStay Hotel by Best Western Lenoir City is a 2-minute drive from Fort Loudoun Hospital and 6 minutes from Avalon Golf and Country Club. .This hotel is 3.9 mi (6.3 km) from Fort Loudoun Lake and 4.2 mi (6.7 km) from Tennessee River.

What's nearby

  • Turkey Creek Shopping Center - 9 min drive - 17.0 km
  • University of Tennessee - 25 min drive - 45.7 km
  • Knoxville Convention Center - 26 min drive - 47.1 km
  • Thompson–Boling Arena - 27 min drive - 46.8 km
  • Neyland Stadium - 27 min drive - 46.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 28 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Captain D's - ‬13 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬18 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

SureStay Hotel by Best Western Lenoir City

SureStay Hotel by Best Western Lenoir City offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lenoir City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Knights Inn Hotel Lenoir City

Knights Inn Lenoir City

Lenoir City Ramada

Knights Inn Lenoir City Motel

Surestay By Best Lenoir City

SureStay Hotel by Best Western Lenoir City Hotel

SureStay Hotel by Best Western Lenoir City Lenoir City

SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.6
Rating 10 - Excellent. 126 out of 486 reviews
Rating 8 - Good. 126 out of 486 reviews
Rating 6 - Okay. 72 out of 486 reviews
Rating 4 - Poor. 78 out of 486 reviews
Rating 2 - Terrible. 84 out of 486 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Was clean, quiet and great for pets. Large room and the spa tub was great.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large, clean and the spa tub was relaxing.
Stayed 1 night in Jan 2026

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice folks who run the place.
Stayed 3 nights in Dec 2025

10/10 Excellent

Walter

Stayed 2 nights in Jan 2026

4/10 Poor

Russell

Liked: Staff & service, amenities
Disliked: Cleanliness
We got a suite with a spa tub. The room was fine but the tub was nasty. I had a greasy ring around the tub. We brought cleaners and cleaned the tub squeaky clean. After we ran another tub there was the grease ring again. Have no idea how that could be happening. It was nasty.
Stayed 1 night in Dec 2025

2/10 Terrible

kiersten

Disliked: Cleanliness, property conditions & facilities
so this was my experience in less than 10 sentences. I booked on expedia at around 10 pm not knowing there was a pet fee, because it’s not possible to pay the fee before check-in. I then try to pay the pet fee when we checked in and it’s only cash. Then, when I finally use the ATM and get my room key, there are bugs. I don’t know if there was an infestation or anything and I was not staying to investigate. A bug is a bug and if I see something hide away into my sheets I’m not sleeping there. We arrived at almost 2 am so Im really upset it didn’t work. Also they are non refundable so keep that in mind.
Stayed 1 night in Dec 2025

8/10 Good

Kerri

Stayed 5 nights in Dec 2025

6/10 Okay

Lucky, Greenville

Stayed 1 night in Dec 2025

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

10/10 Excellent

Sheila

Food was good. Room was clean. Speedy check in. Great service
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Stayed 1 night in Nov 2025

10/10 Excellent

Theodore, Wheaton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect mid-range motel. Quiet, clean, everything worked well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dina B.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Room very clean. Bed comfy.
Stayed 1 night in Nov 2025

2/10 Terrible

Lynda Gayle

Business traveller
Poor outdoor lighting, lobby smelled like someone’s dinner, clerk barely spoke English. Clerk illegally gave out my room outloud with a man standing behind me. Asked if he knew it was illegal to say room number outloud, he said”Yes.” Then he said room was on first floor outside and the key/door was hard to open. He made me a target for the man behind me. indeed the door was impossible to open so I left.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

christi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I only liked the bed but everything else was very poor starting from cleanliness to breakfast. The staff was rude to my brother..the breakfast just had pancake and juice. And it was just felt dark inside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive accommodations. A very good value.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, room comfort
We drove 15 hours that day,after midnight we checked in an immediately walking in the door the smell was so bad my husband walked out and started looking for another hotel. Unfortunately there was nothing available so the attendant apologized and gave me a can of Lysol. He said there were no other rooms available. We slept 5 hours and left ASAP. Grabbed coffee and breakfast on the road. Found a much nicer hotel that cost less and we were able to get a good sleep. The wall by the door was full of holes and peeled off paint. When I turned the water on in the sink the smell was nasty but the room smell was a musty urine smell.
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Travelled with family
Liked: Amenities
The metal platform beds allowed the mattress to slide when sitting on the edge, otherwise the room was ok
Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Liked: Room comfort
Disliked: Property conditions & facilities
Adequate stay, breakfast room is quite small for the size of the hotel Rooms need refreshing!
Stayed 2 nights in Oct 2025

10/10 Excellent

wendy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice n nice employee
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Caio, Cooper City

Stayed 1 night in Oct 2025

2/10 Terrible

Andrei

Stayed 5 nights in May 2025