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Melia Kuala Lumpur

4.0 star property

Photo gallery for Melia Kuala Lumpur

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
The Level, Suite | Executive lounge
Interior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

View map
16 Jalan Imbi, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪2 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • Sleeps 2

View all photos for The Level, Suite

The Level, Suite

The Level, Suite

8.0 out of 10
Very good
(1 review)
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Melia Room (3 Adults)

In-room safe, desk, blackout curtains, iron/ironing board

Melia Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3 Adults)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room (3 Adults)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Room (3 Adults)

In-room safe, desk, blackout curtains, iron/ironing board

The Level Room (3 Adults)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room (2 Adults + 1 Child)

In-room safe, desk, blackout curtains, iron/ironing board

Melia Room (2 Adults + 1 Child)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (2 adults + 1 child)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room (2 adults + 1 child)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Room (2 Adults + 1 Child)

In-room safe, desk, blackout curtains, iron/ironing board

The Level Room (2 Adults + 1 Child)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

In-room safe, desk, blackout curtains, iron/ironing board

The Level Suite

  • Sleeps 3

View all photos for Family Room, 2 Bedrooms (2+2)

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (2+2)

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 3

View all photos for The Level Room

In-room safe, desk, blackout curtains, iron/ironing board

The Level Room

  • Sleeps 3

View all photos for The Level

In-room safe, desk, blackout curtains, iron/ironing board

The Level

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room

In-room safe, desk, blackout curtains, iron/ironing board

Melia Room

8.8 out of 10
Excellent
(26 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room

In-room safe, desk, blackout curtains, iron/ironing board

Melia Room

  • Sleeps 3

Similar properties

Exterior
The Kuala Lumpur Journal
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,004 reviews
The price is NZ$167
includes taxes & fees
24 Nov - 25 Nov
The Kuala Lumpur Journal

About the area

Kuala Lumpur

A stay at Melia Kuala Lumpur places you in the heart of Kuala Lumpur, within a 5-minute walk of Low Yat Plaza and Jalan Alor. .This hotel is 0.4 mi (0.7 km) from Berjaya Times Square and 0.4 mi (0.7 km) from Lot 10 Shopping Centre.

What's nearby

  • Berjaya Times Square - 2 min walk - 0.2 km
  • Jalan Alor - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 1.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Imbi Station - 4 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪The Castle Restaurant - ‬1 min walk
  • ‪Arab Hadramot Restaurant عرب حضرموت - ‬6 min walk
  • ‪Sapphire Club - ‬1 min walk
  • ‪Big Apple Restaurant - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Melia Kuala Lumpur

Hotel with an outdoor pool, 5-minute walk to Berjaya Times Square
Melia Kuala Lumpur offers 288 air-conditioned accommodations with safes and complimentary bottled water. This Kuala Lumpur hotel provides complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch, dinner, or brunch at The Kitchen@Melia, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. This hotel has 16 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Kitchen@Melia - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (MYR 10 per night)
  • Uncovered valet parking on site (MYR 30 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 75 for adults and MYR 45 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Kitchen@Melia

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 175.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 175.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 75 for adults and MYR 45 for children
  • Covered self parking fee: MYR 10 per night
  • Uncovered valet parking fee: MYR 30 per night
  • Early check-in fee: MYR 175.00 (subject to availability)
  • Late check-out fee: MYR 175.00 (subject to availability)
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 198801003023 ( 170380-X )

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Melia
Melia Hotel Kuala Lumpur
Melia Kuala Lumpur
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Melia Kuala Lumpur Hotel
Melia Kuala Lumpur Hotel
Melia Kuala Lumpur Kuala Lumpur
Melia Kuala Lumpur Hotel Kuala Lumpur

Reviews

Melia Kuala Lumpur Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 447 out of 1006 reviews
Rating 8 - Good. 400 out of 1006 reviews
Rating 6 - Okay. 93 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

Reviews

10/10 Excellent

Mati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

Zainab

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
great location
Stayed 12 nights in Jul 2025

10/10 Excellent

Tenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with lovely staff. Super convenient location as well with the monorail station just in front of the property.
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Why is check in so poor? I am a regular guest - surely their system should be able.to capture this?
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Stayed 2 nights in Jun 2025

6/10 Okay

Simon

Stayed 3 nights in Jun 2025

10/10 Excellent

Abdul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place will recommend this hotel
Stayed 4 nights in Jun 2025

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

4 days on business in KL

Only 2 of the 4 lifts working. One took me to wrong floor 2 times! Rooms are very tired place badly needs refurbished. Staff were super nice and helpful. The buffet in the lounge was poor, food left out too long and repetitive from day to day.
Stayed 3 nights in May 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel met all our expectations. Soooo convenient. V close to all major attractions. Staff were super polite.Regret not having discovered this earlier.Will def stay here again in future as we come to Kl often.Melia you rock
Stayed 4 nights in May 2025

8/10 Good

WING CHUAN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
location is good.
Stayed 1 night in May 2025

10/10 Excellent

Eric Kiam Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Melia KL

Room was clean and really. Shower was great due to high water pressure, You can hear people outside along the corridor talking in the morning which was a set-back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nalinee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here’s a sample review you can use or adapt for your stay at Melia Kuala Lumpur: ⸻ Excellent Stay with Family at Melia Kuala Lumpur I recently stayed at Melia Kuala Lumpur with my family and had a wonderful experience. The staff were exceptionally friendly and made us feel welcome from the moment we arrived. We had clean, well-maintained interconnecting rooms, which were perfect for staying close to our parents while still enjoying our own space. The hotel amenities were excellent, catering well to both relaxation and convenience. One of the biggest perks was the location—within walking distance to major shopping centres, which made exploring the city and dining out incredibly easy. Overall, it was a very pleasant and comfortable stay. I would definitely recommend Melia Kuala Lumpur to families or anyone looking for a convenient, comfortable hotel in the heart of the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Min Aun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

The room was cold, but the staff were warm!

The hotel service was excellent. The room thermostat was likely not working, and the aircon was extremely cold even at the highest temperature setting. After the hotel technician had a look at the aircon and confirmed the problem, we were given the choice to change room. We chose to stay however, and the hotel staff obliged blankets and douvets (we ended up with 3 layers by the time checked out!)
Stayed 4 nights in Mar 2025

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Once will be enough

Their lifts are slow and long wait. Room walls are made from partition hence poor sound insulation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Nabil

Stayed 4 nights in Apr 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Phe

Stayed 2 nights in Apr 2025

10/10 Excellent

Mohamad Shiran

Liked: Cleanliness, amenities, property conditions & facilities
All the above.
Stayed 2 nights in Apr 2025

2/10 Terrible

Shaheena

Worst customer service. Booked through expedia and made an error while booking but they wouldn’t change dates or refund either on my request or Expedias request. Paid $900 Cad for nothing as I wouldn’t even be there on those dates. Sad that you don’t even have a heart to consider certain situations. I guess business is above ethics
Stayed 6 nights in Mar 2025

6/10 Okay

Becky Hui-Li

Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very desapoining about melia In kl is below melia standards , room looking old and need to be update
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Yee K

Liked: Cleanliness, room comfort
Disliked: Staff & service

3 Star claiming to be 4 Star

If you are looking for a central KL location that is within walking distance to Bukit Bintang, Jalan Alor, TRX mall then I would recommend this hotel. Don't expect much from front desk. We booked for a King size bed and upon check in was advice only twin beds were available. We asked if they could push the twin beds together and make it into a King bed. They were unable to due to the layout and a fixed table between the beds. We requested to be moved to a King bed for the remainder of our stay. This was provided but with some delay due to house keeping. The second room had urine smell on the floor and when asked to clean it. House keeping just sprayed cleaning product in and around the toilet and left it as is. Hotel has been refurb, but shower fixtures like the hand shower were leaking when in use. Tiles in shower were stained. Looking a bit tired and need replacing of fixtures. The iron didn't have a steam function. Beds and pillows are comfortable and air conditioning worked well.
Stayed 3 nights in Feb 2025