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ZIA Hotel Kuta

3.5 star property

Photo gallery for ZIA Hotel Kuta

Interior entrance
Creator video - submitted by Alevtina Balvanovich
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Point of interest
Daily buffet breakfast (IDR 100000 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361
  • Place, Kuta Beach
    ‪6 min walk‬
  • Place, Bali Bombing Memorial
    ‪9 min walk‬
  • Place, Beachwalk Shopping Center
    ‪11 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room (Joy)

Superior Room (Joy)

Superior Room (Joy)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room (Great Joy)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (Great Joy)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Or Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Or Twin Room

  • Sleeps 2

View all photos for Deluxe Double Or Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Or Twin Room

  • Sleeps 2

View all photos for Triple Room Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Triple Room Non Smoking

  • Sleeps 3

Superior Room With Extra Bed

  • Sleeps 2

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About the area

Kuta

With a stay at ZIA Hotel Kuta, you'll be centrally located in Kuta, within a 10-minute walk of Kuta Art Market and Kuta Beach. .This hotel is 0.8 mi (1.3 km) from Beachwalk Shopping Center and 1.1 mi (1.7 km) from Kuta Night Market.

What's nearby

  • Kuta Square - 4 min walk - 0.4 km
  • Kuta Beach - 6 min walk - 0.5 km
  • Kuta Art Market - 6 min walk - 0.5 km
  • Bali Bombing Memorial - 9 min walk - 0.8 km
  • Beachwalk Shopping Center - 11 min walk - 0.9 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 21 min drive

Restaurants

  • ‪Yulia's Kitchen - ‬4 min walk
  • ‪D'summer Restaurant & Bar - ‬3 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬2 min walk
  • ‪Bali Bakery Kuta Point Ardenia - ‬2 min walk
  • ‪Kuta Sea View Boutiqe Resort and Spa - ‬3 min walk

About this property

ZIA Hotel Kuta

Hotel with free valet parking, 6-minute walk to Kuta Beach
ZIA Hotel Kuta offers 113 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 113 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
ZIA Hotel Kuta has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: IDR 100,000 for adults and IDR 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 150000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM

Property is also known as

ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta Kuta
ZIA Hotel Kuta Hotel
ZIA Hotel Kuta Hotel Kuta
ZIA Hotel Kuta CHSE Certified

ZIA Hotel Kuta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 250 reviews
Rating 8 - Good. 104 out of 250 reviews
Rating 6 - Okay. 58 out of 250 reviews
Rating 4 - Poor. 6 out of 250 reviews
Rating 2 - Terrible. 11 out of 250 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

kyllieann-louise

Liked: Staff & service
Stayed 6 nights in Sep 2025

6/10 Okay

kyllieann-louise

Travelled with family
Liked: Cleanliness, staff & service
Rooms were on the smaller side. Ok for a single or maybe two people if you don’t spend time in room. Bathroom needs some attention hose was leaking and very small. Couldn’t swing a cat in there. Rooms were clean and tidy. They don’t give you clean towels each day which is disappointing when we realised we had to leave them on the floor to get clean towels. Breakfast was terrible not worth it. Bread was stale and only had one option food was ok if you were Indian or a local. Not much for westerners. Egg and watermelon and boiled rice. Pool area was great on rooftop but don’t supply pool towels. Staff were lovely and very helpful at all times. Aircon could do with a good clean. But overall location was great. Little noisey with bikes at night. Other guests very noisey and inconsiderate of others. Mostly Indian guests and local tourists also. Would I stay again for a cheap holiday yes but only two to a room not 3. You have to sleep on top off each other no room left in the room have to walk sideways.
Stayed 14 nights in Sep 2025

2/10 Terrible

Lidiane

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually really liked this hotel! Great value for money! In a walkable central location. I felt very comfortable and the staff went above and beyond. The room itself was a great size and the bed was the most comfortable bed I’ve slept in since being in Bali (2 months). The only complaint was that everyone was loud in the hallway in the morning and it woke me up every morning. But I was also sleeping in later than I should.
Stayed 2 nights in Jun 2025

2/10 Terrible

Theo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Writing a review can only be constructive if written genuinely, we stayed 1 week and the experience was disastrous.....NEVER to go back to this hotel, the pictures were beautiful like 4 star BUT in reality it was dirty and the pool very dangerous... 😢😢
Stayed 7 nights in May 2025

10/10 Excellent

hayliegh

Stayed 1 night in May 2025

2/10 Terrible

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Alvaro Riquelmi

Liked: Cleanliness, staff & service, property conditions & facilities
I like the people friendliness. I like the room i stayed in. I hated the breakfast buffet. It was cold and old food. The food was not heated and lids were left open for the food to get colder. If you get up late, after 8am expect cold rice and food that have been outside without a warmer for hours.
Stayed 4 nights in Mar 2025

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Amenities
Small and convenient. Perfect transfer one -2 day stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Mathew

Liked: Cleanliness
Disliked: Amenities
Most of the staff friendly
Stayed 6 nights in Oct 2024

2/10 Terrible

eric a

Stayed 6 nights in Sep 2024

8/10 Good

MR ALAN

Liked: Cleanliness, staff & service
This is a good hotel for budget travellers.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Sharon Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had best time at Zia hotel just as good as a five star hotel and smack bang in the life style shopping beach culture
Stayed 20 nights in Aug 2024

6/10 Okay

Toni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly we arranged for transfer from the airport to the hotel. Nobody arrived. We had to then seek alternative transport. The booking was for 5 adults in 2 rooms. We paid for the accommodationat the time of booking. On arrival to the hotel we were told that the 2 rooms only had bedding for 4 & the hotel expected 3 adults to sleep together in 1 bed. However, they did advise we could have another bed for an additional cost. Another bed would definitely not fit into the small room, therefore 1 of the adults slept in a chair. Breakfast was included, however it was mediocre. I would not recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

bilal

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff, good breakfast service. Great location, there is some stains on the sheets and towels and that’s my only complains.
Stayed 11 nights in Sep 2024

8/10 Good

Jason Ronald

Liked: Cleanliness, staff & service, amenities
Staff where very nice. Just a little disappointed for the 7am breakfast.
Stayed 4 nights in Aug 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Stayed 11 nights in Jul 2024

8/10 Good

neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASED TO STAY AGAIN AND WILL AGAIN
Stayed 7 nights in Jul 2024

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities
It isnt gay friendly
Stayed 8 nights in Jun 2024

2/10 Terrible

Donna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Warning Bed Bugs

This place was the only place i got Bed Bugs out of 4 different paid accommodations i stayed at over my 3 week hoiday in Bali. Not only did i get bed bugs but i was 1st placed in a room, for me was near a 5min struggle to get to the elevator as i use a walking stick due to an accident 2yrs ago, had to ask to move to room closer to elevator, even tho they saw my struggle approaching reception on arrival, do not recomend this place at all. Must add this is the only bad review i have given to any hotel in all my years of using Hotels.com
Stayed 2 nights in Oct 2023

10/10 Excellent

Mathew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mever chamged the sheets on the bed
Stayed 5 nights in Oct 2023

8/10 Good

Jafet

Stayed 2 nights in May 2023

6/10 Okay

Dennim

Stayed 1 night in May 2023

6/10 Okay

Leanne

Liked: Cleanliness, staff & service
You get what you pay for .. sadly .. gym equipment was not working .. my bedding did not seem clean under the sheet coverage .. a little off putting. The pool was lovely but needs TLC.. breakfast I would not waste my money .. was happier ordering on grab.. I left after 4 days . No hot water at times .. please don’t stay there if you want even 3 star.. plus side .. everyone was lovely there .. and close to everything .. just speaking the truth
Stayed 10 nights in Mar 2023