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Staybridge Suites McAllen by IHG

3.0 star property

Photo gallery for Staybridge Suites McAllen by IHG

Exterior
Seasonal outdoor pool
Exterior
Studio Suite, 1 Double Bed, Accessible, Kitchen (Communications)
Hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included

Explore the area

View map
620 Wichita Ave, McAllen, TX, 78503
  • Place, La Plaza Mall
    ‪5 min walk‬
  • Place, Quinta Mazatlan
    ‪10 min walk‬
  • Place, 17th Street Entertainment District
    ‪3 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪12 min walk‬

Room options

View all photos for Suite, 2 Bedrooms, Accessible Bathtub, Kitchen (Communications, Mobility)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 2 Bedrooms, Accessible Bathtub, Kitchen (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, Kitchen

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Double Bed, Accessible, Kitchen (Communications)

Studio Suite, 1 Double Bed, Accessible, Kitchen (Communications)

Studio Suite, 1 Double Bed, Accessible, Kitchen (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications, Mobility)

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications, Mobility)

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Bedrooms, Kitchen

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Bedrooms, Kitchen

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Kitchen

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall
McAllen
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,801 reviews
The price is NZ$170
includes taxes & fees
17 May - 18 May
La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall

About the area

McAllen

With a stay at Staybridge Suites McAllen by IHG in McAllen, you'll be within a 15-minute walk of La Plaza Mall and Rio Grande Regional Hospital. .This hotel is 0.7 mi (1.2 km) from Quinta Mazatlan and 0.8 mi (1.4 km) from McAllen Medical Center.

What's nearby

  • La Plaza Mall - 5 min walk - 0.5 km
  • Quinta Mazatlan - 10 min walk - 0.9 km
  • 17th Street Entertainment District - 3 min drive - 2.3 km
  • Cine El Rey Theatre - 4 min drive - 2.7 km
  • Neuhaus Tower - 4 min drive - 2.7 km

Getting around

  • Miller Intl. Airport (MFE) - 3 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Dutch Bros Coffee - ‬14 min walk
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Twin Peaks - ‬17 min walk

About this property

Staybridge Suites McAllen by IHG

Staybridge Suites McAllen by IHG offers 104 accommodations with DVD players and complimentary newspapers. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 104 guestrooms, featuring kitchens with refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including a hot tub, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites McAllen by IHG. A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Up to 80 lbs per pet

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 150 (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mcallen Staybridge Suites

Staybridge Suites Hotel Mcallen

Staybridge Suites Mcallen

Staybridge Suites McAllen Hotel

Staybridge Suites Mcen Hotel

Staybridge Suites McAllen by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 452 out of 702 reviews
Rating 8 - Good. 153 out of 702 reviews
Rating 6 - Okay. 43 out of 702 reviews
Rating 4 - Poor. 23 out of 702 reviews
Rating 2 - Terrible. 31 out of 702 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana

Stayed 2 nights in Dec 2025

2/10 Terrible

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great, service was great, staff was very friendly and helpful
Stayed 2 nights in Jan 2026

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

4/10 Poor

Homero

Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco Obregon

Stayed 2 nights in Dec 2025

10/10 Excellent

JOSE ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

2/10 Terrible

Mayra

Disliked: Cleanliness, staff & service, amenities
My experience at this property was extremely stressful and unprofessional. When I arrived, the front desk could not locate my reservation in their system, even though I had confirmation on my end. Despite their confusion, they still checked me into a room. Hours later, around midnight, they informed me they still “couldn’t find” my reservation and insisted on charging me again simply because I was already in the room they assigned to me. Instead of calmly resolving the issue or taking responsibility for the mistake, the manager escalated the situation and actually called the police, claiming I wasn’t paying — even though the situation stemmed entirely from their own system error. This was the night before Thanksgiving, and the entire ordeal was unnecessary, frightening, and completely unprofessional. I have never experienced anything like this at a hotel and would not recommend staying here. The lack of communication, accountability, and basic customer service was unacceptable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hector

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
good service
Stayed 1 night in Nov 2025

8/10 Good

Jose

Stayed 6 nights in Oct 2025

10/10 Excellent

ANTONIO

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Travelled with family
Liked: Amenities
great
Stayed 1 night in Sep 2025

6/10 Okay

GERARDO

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price. Comfortable beds and good breakfast options.
Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Stayed 1 night in Jul 2025

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Antonio Agustin

Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo L

Liked: Staff & service, property conditions & facilities, room comfort
La. Cocina tiene cucarachas
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Everything near by
Stayed 1 night in Sep 2025

10/10 Excellent

Nelsy

Stayed 2 nights in Oct 2025