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Rimrock Resort Hotel Banff by Accor

4.0 star property

Photo gallery for Rimrock Resort Hotel Banff by Accor

Welcome to our lobby, featuring a high ceiling, a central chandelier, and a large round table with a vase of flowers.
Guests can enjoy the serene snow-covered grounds adjacent to the building.
Relax in our spacious lobby with high ceilings and large windows offering views of the surrounding landscape. Enjoy comfortable seating areas, a fireplace, and a warm atmosphere.
Relax in a stylish lounge area with leather armchairs, a round table, and a patterned rug, offering a view of snow-capped mountains.
Experience the warm ambiance of our elegantly furnished lobby, featuring a fireplace, comfortable seating, and stunning views.

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Banff Gondola
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Relax in this serene retreat with a large bed, two nightstands, and a window offering a forest view.

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Relax in this serene hotel room with a large bed, a seating area, and a forest view.

Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Relax in a spacious room with a large bed and a comfortable armchair, offering a view of the surrounding mountains.

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Relax in a spacious room with a large bed and a comfortable armchair, offering a view of the surrounding mountains.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Relax in this inviting living space with a high ceiling, large windows, and comfortable seating for two.

Classic Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Relax in this serene retreat with a large bed, two nightstands, and a window offering a forest view.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Relax in a spacious room with a large bed and a comfortable armchair, offering a view of the surrounding mountains.

Deluxe Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Relax in a spacious room with a large bed and a comfortable armchair, offering a view of the surrounding mountains.

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Relax in this serene room with a large bed and forest views, featuring a TV, dresser, and framed artwork.

Classic Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Relax in this serene room with a large bed and forest views, featuring a TV, dresser, and framed artwork.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Relax in this serene room with a large bed and forest views, featuring a TV, dresser, and framed artwork.

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Relax in this serene room with a large bed and forest views, featuring a TV, dresser, and framed artwork.

Classic Room, 1 Queen bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Relax in a spacious room with a large bed, a comfortable sofa, and a flat-screen TV.

Classic Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About the area

Banff

Located in Banff (Sulphur Mountain District), Rimrock Resort Hotel Banff by Accor is within a 5-minute walk of Upper Hot Springs and Banff Gondola. .This eco-certified resort is 2.6 mi (4.2 km) from Banff National Park Information Centre and 2.7 mi (4.3 km) from Banff Lake Louise Tourism Bureau.
View more Resorts in BanffOpens in a new window

What's nearby

  • Upper Hot Springs - 3 min walk - 0.3 km
  • Banff Gondola - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 6 min drive - 4.5 km
  • Banff National Park Information Centre - 7 min drive - 4.8 km
  • Banff Centre for Arts and Creativity - 7 min drive - 4.4 km

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Avenue Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort with 2 restaurants and a full-service spa
Rimrock Resort Hotel Banff by Accor offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 333 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. This resort has 13 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Rimrock Resort Hotel Banff by Accor has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Secured, covered parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 27 2025 to June 1 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 66.71 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults, and CAD 8 to 45 for children
  • Covered self parking fee: CAD 33.60 per night (in/out privileges)
  • Covered valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 889 out of 1215 reviews
Rating 8 - Good. 186 out of 1215 reviews
Rating 6 - Okay. 81 out of 1215 reviews
Rating 4 - Poor. 41 out of 1215 reviews
Rating 2 - Terrible. 18 out of 1215 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time. Always love.
Stayed 2 nights in May 2025

8/10 Good

Jill

Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle, Edmonton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambiance of the whole property. It is clean and well kept. The room i stayed in was large, comfy beds, options to dine on property. Great lobby area and staff are so accommodating and nice. Shuttle service and bus service available. You can walk to downtown if you care to get your steps in lol Such a beautiful place to stay iverlooking the mountains.
Stayed 3 nights in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph, Maple Ridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no bad view at the Rim Rock! Stunning! Every staff we encountered were lovely and helpful! The Bell Service is top notch and super friendly team! The rooms were large (exception the bathroom) and the fire pit out back was a lovely way to end the evening! Views from the lounge breathtaking. Easy walk to Gondola and Hot Springs. Shuttle service on time and easy in to town. Loved everything about our stay!
Morning cuppa from our room
Gondola 300 m from hotel
Hot springs across the road
Cocktails in lounge with stunning views of mountains
Stayed 2 nights in May 2025

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Hot Springs and gondola beautiful views really enjoyed our stay. An excellent customer service from all staff members.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Man Kwong

Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Stayed 2 nights in Apr 2025

10/10 Excellent

Aurora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Rimrock Hotel in April 2025 and were genuinely pleased with the entire facility. We enjoyed breakfast buffet at Primrose, watching hockey games and drinks at Divas, coffee and snacks from the coffee shop, etc. The front desk and concierge staff were helpful and efficient, and it was helpful to borrow show chains for our shoes as recommended by the concierge for hiking. Parking was convenient and reaching the destinations on our itinerary was easy and hassle free. We highly recommend Rimrock Hotel for their great views, amenities like their outdoor fire pits, sauna, gym and spa but most importantly, the very relaxing environment throughout the property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel with a view and great service beautiful rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The mountain views from this hotel are stunning. Great staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristle

Stayed 1 night in Apr 2025

6/10 Okay

Thaddeus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Jason

Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Neil

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

SAIRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Concierge was amazing, front desk services was okay, housekeeping was disappointing and food services was impeccable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite comfortable for family. The area around it is beautiful and quiet. It is very close to up hot spring and Banff gondola , but it is a bit far away from the town. The restaurants inside the hotel are a little expensive and lack of choice. Anyway, I think it is a good spot to stay and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, so friendly and helpful! Nice restaurant and spa on site, conveniently located close to Banff hot springs and gondola.
Stayed 1 night in Apr 2025