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Comfort Inn Lancaster at Rockvale

2.5 star property

Photo gallery for Comfort Inn Lancaster at Rockvale

Business centre
Free daily buffet breakfast
Interior entrance
Lobby
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • American Music Theatre Lancaster
    ‪5 min walk‬
  • Amish Farm and House
    ‪8 min walk‬
  • Dutch Wonderland
    ‪2 min drive‬
  • Lancaster, PA (LNS)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lancaster

When you stay at Comfort Inn Lancaster at Rockvale in Lancaster, you'll be connected to a shopping center, within a 15-minute walk of American Music Theatre Lancaster and Amish Farm and House. .This hotel is 1.6 mi (2.5 km) from Dutch Wonderland and 2.6 mi (4.2 km) from Sight and Sound Theatre.

What's nearby

  • Rockvale Outlets - 1 min walk - 0.0 km
  • American Music Theatre Lancaster - 5 min walk - 0.4 km
  • Amish Farm and House - 8 min walk - 0.7 km
  • Dutch Wonderland - 2 min drive - 1.8 km
  • Tanger Outlets Lancaster - 2 min drive - 1.8 km

Getting around

  • Lancaster Station - 18 min drive
  • Lancaster, PA (LNS) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬15 min walk

About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping center in Lancaster with free breakfast
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 11.10 per day

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Reviews

Comfort Inn Lancaster at Rockvale Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1007 reviews
Rating 8 - Good. 288 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

Reviews

6/10 Okay

Priya

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poorly maintained, wasn't a pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
The room was clean & comfortable. The staff was very friendly & courteous. The breakfast was standard buffet fare & served from 6:30 until 9:30. Great value fir the price paid.
Stayed 2 nights in Jun 2025

2/10 Terrible

Margaret, Valley Stream

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are old. The pool motor kept us up most of the night. They need to put in new beds.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
smoke detector
Stayed 1 night in Jun 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
More fruit on breakfast area. Our coffee in room was never restocked. Very quiet when we stayed.Front desk personnel were very nice.
Stayed 3 nights in Jun 2025

8/10 Good

Shani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall it was good for the price. It was clean but could use some maintenance on door locks and jams. It was safe and near the main strip of food and shopping. Close to Sight and Sound Theater.
Stayed 1 night in Jun 2025

8/10 Good

Shevanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the location was a mere walking distance to our venue
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff excellent, the breakfast was great and the pool was big
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

iriana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stay was awesome
Stayed 1 night in May 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to American Music Theater amd the outlet centers.
Stayed 2 nights in May 2025

10/10 Excellent

Beatriz, Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. Super clean, bathroom super clean. It was 15 from Spook Nook sports arena. Definitely will recommend and stay there again if we need during the next basketball season. Great staff ❤️🌺
Stayed 1 night in May 2025

10/10 Excellent

Judith

Travelled with partner
Comfortable room and courteous staff. Breakfast was basic. Easy checkin/checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Delores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything
Stayed 1 night in Jun 2025

8/10 Good

Debra

Stayed 1 night in Jun 2025

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out was a positive experience. All employees were very friendly. Matress was very comfortable. Linens were of great quality. Air conditioning was great (I like my room frigid). Location was central to everything. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

JANET

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay for the 2nd year in a row. I love it because the beds are super comfortable and the room and bathroom are very clean. The front desk is very friendly and very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Chacko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lori, Silverton

Stayed 2 nights in May 2025

10/10 Excellent

Abilio B

Stayed 2 nights in May 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Julianne

Travelled with group
Liked: Amenities, property conditions & facilities
I loved that I was able to find a variety of dining options, the room was clean & quiet, the associates were friendly & helpful, and the location was an easy & convenient drive to downtown Lancaster, all at an affordable rate.
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this property was super nice. It was clean. Would stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Anderson

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I met with Donna the front desk personel. She was very helpful to my family. We traveled 3 hours with 3 children, we came way before check-in time. She accommodate us to an early check-in. There was the best things. Thank you Donna.
Stayed 1 night in May 2025