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DoubleTree Resort by Hilton Lancaster

4.0 star property

Photo gallery for DoubleTree Resort by Hilton Lancaster

Restaurant
Exterior
2 indoor pools, open 8:00 AM to 10:00 PM, pool loungers
Lobby
2 indoor pools, open 8:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning

Explore the area

View map
2400 Willow Street Pike, Lancaster, PA, 17602
  • Place, Hans Herr House Museum
    ‪4 min drive‬
  • Place, Historic Rock Ford
    ‪6 min drive‬
  • Place, Millersville University
    ‪8 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed Nonsmoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed Nonsmoking

  • Sleeps 4

View all photos for Two Queen Beds, Non-Smoking, Accessible (Bath tub)

Two Queen Beds, Non-Smoking, Accessible (Bath tub)

Two Queen Beds, Non-Smoking, Accessible (Bath tub)

9.6 out of 10
Exceptional
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed 2 Room Suite-sofabed-nonsmoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed 2 Room Suite-sofabed-nonsmoking

  • Sleeps 4

View all photos for 2 QN MOBILITY ACCESSIBLE BATHTUB NO SMOK

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 QN MOBILITY ACCESSIBLE BATHTUB NO SMOK

  • Sleeps 4

View all photos for 2 QUEEN BEDS-NONSMOKING

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 QUEEN BEDS-NONSMOKING

  • Sleeps 5

View all photos for Suite, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking

  • Sleeps 2

View all photos for Two Queen Beds, Non-Smoking, Accessible (Bath tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible (Bath tub)

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for 2 Queens Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queens Non Smoking

  • Sleeps 4

View all photos for King 2 Room Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

King 2 Room Suite

  • Sleeps 2

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 4

View all photos for 2 Queens Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queens Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King 2 Room Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

King 2 Room Suite

8.8 out of 10
Excellent
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 3

2 Qns with Single Sofa Bed

  • Sleeps 5

Two Queen Room

  • Sleeps 5

View all photos for 1 King 2 Room Larger Suite Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King 2 Room Larger Suite Non-Smoking

  • Sleeps 4

View all photos for 1 King 2 Room Suite Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King 2 Room Suite Non-Smoking

  • Sleeps 4

View all photos for 1 King Bed Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed Non-Smoking

  • Sleeps 3

View all photos for 2 Queen Accessible Bath Tub Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queen Accessible Bath Tub Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queen Beds Non-Smoking

  • Sleeps 5

View all photos for 2 Queen with Sofabed Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queen with Sofabed Non-Smoking

  • Sleeps 6

View all photos for Guestroom

Fitness facility

Guestroom

  • Sleeps 2

King Bed Two Rooms Larger Suite

  • Sleeps 4

King Room with Whirpool

  • Sleeps 4

Two Queen Room with Whirpool

  • Sleeps 5

Two-Room Suite With 1 King Bed And Sofa Bed-Non-Smoking

  • Sleeps 4

Two Queen Room with Sofa Bed

  • Sleeps 6

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About the area

Lancaster

Located in Lancaster, DoubleTree Resort by Hilton Lancaster is in the suburbs, within a 10-minute drive of Lancaster County Convention Center and Franklin & Marshall College. .This family-friendly resort is 6.2 mi (10 km) from Millersville University and 7 mi (11.3 km) from Rockvale Outlets.
View more Resorts in LancasterOpens in a new window

What's nearby

  • Hans Herr House Museum - 4 min drive - 4.6 km
  • Historic Rock Ford - 6 min drive - 5.2 km
  • Millersville University - 8 min drive - 9.8 km
  • Tanger Outlets Lancaster - 11 min drive - 11.2 km
  • Dutch Wonderland - 11 min drive - 11.9 km

Getting around

  • Lancaster Station - 11 min drive
  • Lancaster, PA (LNS) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mick’s All American Pub - ‬3 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Lucky Dog Cafe - ‬2 min drive

About this property

DoubleTree Resort by Hilton Lancaster

DoubleTree Resort by Hilton Lancaster offers 185 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Accommodations at this 4-star resort have kitchens with refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 9-hole golf course. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

Make yourself at home in one of the 185 air-conditioned rooms featuring kitchens. 50-inch flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Practice your swing on the golf course or dip into one of the 2 indoor pools. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lancaster? This resort has 4000 square feet (372 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DoubleTree Resort by Hilton Lancaster has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 1.95 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 indoor pools
  • 24-hour gym
  • 9-hole golf course
  • Arcade/game room
  • Children's pool
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Pro golf shop
  • Shopping
  • Splash pad

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 1.95 to 15 per person
  • Fee for in-room wireless internet: USD 12.95 per stay (rates may vary)
  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Lancaster
DoubleTree Resort Hilton Hotel
DoubleTree Resort Hilton Hotel Lancaster
DoubleTree Resort Hilton Lancaster
DoubleTree Resort Lancaster
Lancaster DoubleTree Resort
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
DoubleTree Resort by Hilton Hotel Lancaster
Doubletree By Hilton Lancaster
DoubleTree Resort by Hilton Lancaster Resort
DoubleTree Resort by Hilton Lancaster Lancaster
DoubleTree Resort by Hilton Lancaster Resort Lancaster

DoubleTree Resort by Hilton Lancaster Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kylie

Stayed 1 night in Jan 2026

8/10 Good

Beth

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Quick and friendly check in!!
Stayed 1 night in Jan 2026

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The heat did not work well. We could not get the temp above 68 degrees. The room was nice and staff was courteous. My biggest complaint was that when we went for the breakfast buffet they wanted paid before entering and eating......this is not a fast food situation and is unheard of. I walked out without playing that game and will probably not go back to this location.
Stayed 1 night in Jan 2026

10/10 Excellent

Mario

Stayed 2 nights in Jan 2026

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff
Stayed 2 nights in Jan 2026

8/10 Good

Kaitlin

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The kids had a blast! They loved the pool! We did notice a few stains on the bed frame that kind of grossed me out. Room seemed pretty clean but could have been better. We enjoyed our dinner at the restaurant. We will be back because the kids pool really is worth it!
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel conveniently located in Lancaster with plenty of amenities. Overall our stay was great and the staff was friendly. Hotel was clean and restaurant was good. The pool/mini indoor water park and game room are great for the kids. The only reason I can't give 5 stars is because I compare it to what it was when it was Willow Valley resort. It's great for what it is now, but it lost a lot of the local authentic charm of the original Willow Valley resort. Some of what was removed includes the gift shops, bakery, hot tub + sauna, and most notably the smorgasbord restaurants. If I could offer any suggestions for improvement, it would be to infuse some of the local culture into the hotel. It will never be what it was, and it would probably not be financially viable to have a full smorgasbord style restaurant onsite. However, adding some Pennsylvania Dutch inspired entree options to the restaurant menu would make it feel less generic.
Stayed 2 nights in Oct 2025

10/10 Excellent

Candice

Liked: Cleanliness, property conditions & facilities
Clean, friendly staff and lots of amenities
Stayed 1 night in Dec 2025

10/10 Excellent

La Juanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff, from check in to check out, were helpful and patient and provided information and assistance. The Bistro staff were also wonderful and ready to help and provided anything we needed. The woman making the omelettes would ask afterwards, "How was it?" That was so nice how much she cared to please us. Everything was clean and comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

george

Travelled with family
Liked: Cleanliness, staff & service
Excellent stay, only issue was noise from construction early in the am
Stayed 1 night in Dec 2025

10/10 Excellent

Paul, New Paltz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. Hope breakfast has more options
Stayed 1 night in Dec 2025

10/10 Excellent

Yang

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Gerard

Stayed 2 nights in Nov 2025

10/10 Excellent

Geocel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great beds and pillows; a very spacious room for the 4 of us, the kids loved the big heated indoor pool and arcade. Great welcome cookies, and friendly staff! second time here and I'll be back again next year.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

2/10 Terrible

Julia

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We checked in but couldn’t sleep in the room. In the room #2004 right next to the bed small door with the lock on it. And behind the door some kind of motor working nonstop. We asked for another room. We were told that there is no rooms available. We checked out at midnight.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Riggs, Clifton

Stayed 2 nights in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was friendly and very helpful, housekeeping tried to rush us out of our room two hours before check out, this location may benefit from reinstalling the hot tub that was removed
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing. The Maid that did our room was so friendly and kind to my small children. The pool was great. Only complaint was how expensive the arcade games were. But my boys loved playing them so it was good. We loved everything about it. thank you so much
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Best location countryside but close to shows, shopping and dining
Stayed 1 night in Nov 2025