Tru by Hilton Lancaster East

2.5 star property

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Exterior
Lobby
Business centre
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Dutch Wonderland
    ‪6 min walk‬
  • Amish Farm and House
    ‪8 min walk‬
  • American Music Theatre Lancaster
    ‪11 min walk‬
  • Lancaster, PA (LNS)
    ‪17 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lancaster

When you stay at Tru by Hilton Lancaster East in Lancaster, you'll be in a shopping district, within a 10-minute walk of Dutch Wonderland and Amish Farm and House. .This hotel is 0.5 mi (0.8 km) from Tanger Outlets Lancaster and 0.6 mi (1 km) from American Music Theatre Lancaster.

What's nearby

  • Tanger Outlets Lancaster - 6 min walk - 0.6 km
  • Dutch Wonderland - 6 min walk - 0.6 km
  • Amish Farm and House - 8 min walk - 0.7 km
  • Rockvale Outlets - 10 min walk - 0.9 km
  • American Music Theatre Lancaster - 11 min walk - 1.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Dutch Wonderland
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1007 reviews
Rating 8 - Good. 240 out of 1007 reviews
Rating 6 - Okay. 87 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 31 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great breakfast. A pancake machine that makes delicious pancakes!
Stayed 1 night in Mar 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Dottie

Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dr. Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found places around the bathroom door and the shower where the wallpaper was peeling. Otherwise we seriously expect to return should we return to the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Dayanna

Stayed 2 nights in Mar 2025

8/10 Good

Danen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many restaurants nearby and convenient for shopping. One thing is not desk for working in the room, however, there’s a flexible desk available, it’s fine for me.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean the only thing I didn't like was that we were in a room with a walk in shower but the water came out of the shower and rolled down the side of the wall. Otherwise we were very happy with our stay
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and friendly hotel
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Truck traffic noise in room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Farid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

8/10 Good

russell

Stayed 2 nights in Feb 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not as many varieties of tea available in the lounge area as it was on last trip
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

pretice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full staff was/is absolutely fabulous!
Stayed 4 nights in Feb 2025

2/10 Terrible

Wei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The hotel was nice enough but the lobby was pretty messy when we arrived and when we hung out there in the evening. The tables had stuff all over them and needed to be wiped down. It was also pretty loud. The pool was nice and warm though.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
The front desk staff was very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025