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Tru by Hilton Lancaster East

2.5 star property

Photo gallery for Tru by Hilton Lancaster East

Free daily buffet breakfast
Indoor pool
Business centre
Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(65 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(123 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room - Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

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  • Breakfast included
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The price is NZ$157
includes taxes & fees
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About the area

Lancaster

When you stay at Tru by Hilton Lancaster East in Lancaster, you'll be in a shopping district, within a 10-minute walk of Dutch Wonderland and Tanger Outlets Lancaster. .This hotel is 0.6 mi (1 km) from American Music Theatre Lancaster and 3.2 mi (5.2 km) from Sight and Sound Theatre.

What's nearby

  • Tanger Outlets Lancaster - 6 min walk - 0.6 km
  • Dutch Wonderland - 6 min walk - 0.6 km
  • Amish Farm and House - 8 min walk - 0.7 km
  • Rockvale Outlets - 10 min walk - 0.9 km
  • American Music Theatre Lancaster - 11 min walk - 1.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪CiCi's Pizza - ‬12 min walk
  • ‪Sonic Drive-In - ‬12 min walk

About this property

Tru by Hilton Lancaster East

Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1041 reviews
Rating 8 - Good. 235 out of 1041 reviews
Rating 6 - Okay. 111 out of 1041 reviews
Rating 4 - Poor. 42 out of 1041 reviews
Rating 2 - Terrible. 41 out of 1041 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

michelle

Stayed 1 night in Feb 2026

6/10 Okay

Jaime

Stayed 3 nights in Jan 2026

8/10 Good

Tracie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, king bed comfortable, the staff was very kind, and breakfast was hot. The only complaint I have was the shower containers on the wall need to be cleaned after every guest. A lot of build up products on the squeeze tubes that was old and gross. Definitely will stay here again but will check the shower containers before I shower.
Shower wall bath soap
Shower wall shampoo
Shower wall container
Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Welcoming and friendly staff. Very clean.
Stayed 2 nights in Dec 2025

6/10 Okay

DANIEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nothing to write home about, but fine for a quick breakfast once. The room was a little on the small side, but I appreciated the cleanliness.
Stayed 1 night in Dec 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great. The pool was chilly and the garbage needed changed at the rear entrance. However, that's nothing compared to other places I've stayed which is why I'm a repeat customer. Thanks!
Stayed 1 night in Dec 2025

10/10 Excellent

Amelia

Stayed 2 nights in Jan 2026

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was so friendly and helpful. Our room was very clean as well. The amenities were so nice, the gym is 24 hours which is great, along w breakfast being included w your booking. Something that really just sold my whole experience was the automatic self serve pancake machine at breakfast. Very cool.
Stayed 1 night in Jan 2026

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities
Clean room. Courteous staff.
Stayed 3 nights in Jan 2026

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Property was pet friendly but when checking out, I was scolded by the receptionist because I brought the pet card down with me, as I was not instructed to leave it on the door for housekeeping. Breakfast looked delightful but nothing to eat for those with food allergies
Stayed 1 night in Nov 2025

10/10 Excellent

Melvin

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
The staff were pleasant. The room was clean and quiet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Estefani

Stayed 1 night in Dec 2025

6/10 Okay

BRITTANY

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
Room needed some cleaning but was ok
Stayed 1 night in Dec 2025

10/10 Excellent

Vivek

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theme for kids Great amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Benna

Stayed 1 night in Dec 2025

6/10 Okay

Andre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was very limited and no staff around to ask. Also - when snow falls - no one cleaned the pavements/walkabouts around hotel, so it was dangerously slippery. And the pool was so dirty that I can actually see the sand on the bottom of the pool and dirty leafs around the door/exit. And on Dec. 26 - there was no one at the front desk so I have to yelled and wait for about 10-15 min. Awful. Where is the Hilton standards?
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The room was very clean. We were greeted very nicely by Deanna.
Stayed 2 nights in Dec 2025

6/10 Okay

crystal

Liked: Cleanliness, amenities, property conditions & facilities
The staff was horrible !!! not friendly or accommodating.. The pillows were not comfortable..too soft
Stayed 3 nights in Dec 2025

10/10 Excellent

Ariana

Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Clean room nice staff
Stayed 1 night in Dec 2025