Causeway Bay Hotel

3.0 star property

Photo gallery for Causeway Bay Hotel

Courtyard
Lobby sitting area
Front of property
Lobby
Suite, 1 King Bed (Jacuzzi) | Private kitchen

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
6820 S Cedar St, Lansing, MI, 48911
  • Place, Chisholm Hills Golf Club
    ‪3 min drive‬
  • Place, Towne Square Dog Park
    ‪4 min drive‬
  • Place, Michigan State University
    ‪7 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Lansing

With a stay at Causeway Bay Hotel in Lansing, you'll be in the business district, within a 10-minute drive of Michigan State University and Community Mental Health. .This hotel is 2.2 mi (3.6 km) from Chisholm Hills Golf Club and 3.1 mi (5 km) from Malcolm X Homesite Historical Marker.

What's nearby

  • Chisholm Hills Golf Club - 3 min drive - 4.6 km
  • Community Mental Health - 3 min drive - 3.2 km
  • Towne Square Dog Park - 4 min drive - 6.5 km
  • Michigan State University - 7 min drive - 11.3 km
  • Potter Park Zoo - 7 min drive - 12.8 km

Getting around

  • East Lansing Station - 9 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Dunkin’ - ‬11 min walk
  • ‪Culver's - ‬15 min walk
  • ‪Texas Roadhouse - ‬2 min drive

About this property

Causeway Bay Hotel

Hotel in Lansing with free parking
Causeway Bay Hotel offers 300 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 300 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a picnic area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lansing? This hotel has 3000 square feet (279 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Piano

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay (maximum USD 50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lansing
Best Western Plus Lansing
Best Western Plus Lansing Hotel
Lansing Best Western
Causeway Bay Hotel Lansing
Causeway Bay Hotel
Causeway Bay Lansing
Causeway Bay
Causeway Bay Hotel Hotel
Causeway Bay Hotel Lansing
Causeway Bay Hotel Hotel Lansing

Causeway Bay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 194 out of 999 reviews
Rating 8 - Good. 283 out of 999 reviews
Rating 6 - Okay. 193 out of 999 reviews
Rating 4 - Poor. 141 out of 999 reviews
Rating 2 - Terrible. 188 out of 999 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Scott

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Terie

Travelled with partner
Disliked: Amenities, property conditions & facilities
None of the additional facilities are open at this time - pool, restaurant, breakfast, are all closed. I was aware at the time I made reservation. Facilities are definitely dated and in need of updating. Beds, linens, bathroom, etc., were OK - not great, not awful. The parking facilities were in definitely need of security and maintenance updating.
Stayed 1 night in Oct 2025

10/10 Excellent

Olagbaju Michael

Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I pulled up the whole parking lot was dark and I was not sure if it was open. The front desk person told me she did not see my reservation and that the computer and printer was giving her trouble. The lobby it's self actually looked nice, however, that was the only part that looked nice. There is a sign taped to the front desk that said the restaurant , pools, hot tub, and bar were all closed; according to reviews it has been that way for 3+ years. The hallway floors were ripped up and it looked like it was a remodel that had been paused. Some one spilled a soda all over the elevator and there was no sign anyone planned on cleaning it. Half of the light bulbs in the room didn't work and the TV operated on antenna only. The windows were poorly insulated and the road noise sounded as if the window was open. Overall this has the bones and look of a once prominent conference center that has since fallen into disrepair and it seems that with each passing month that could be the last of this hotel being open.
Stayed 1 night in Oct 2025

4/10 Poor

Xuan

Liked: Staff & service
Disliked: Property conditions & facilities
No comment, unexpected from what I saw from the picture
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean stay, Excellent Customer Service
Stayed 1 night in Sep 2025

2/10 Terrible

Peter

Stayed 2 nights in Sep 2025

6/10 Okay

Allan, Buffalo Grove

Travelled with family
Disliked: Amenities, property conditions & facilities
It can be better
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice
Stayed 1 night in Sep 2025

2/10 Terrible

Traveil

Stayed 2 nights in Jul 2025

8/10 Good

Shuler

Travelled with family
Liked: Cleanliness, room comfort

Roof clean please

Roof has trash all over it. construction debrief from the room seen
Stayed 1 night in Jun 2025

2/10 Terrible

Ajay

Liked: Cleanliness
I didn’t like that the ac didn’t work in my room very dark dingy staffing was low
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Staff & service, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

David

Stayed 4 nights in Sep 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable

It was a comfortable room. Our deadbolt wouldn't lock and I didn't like the parking. Those are my only complaints! Other than that, room was nice and clean and it was perfect for a quick sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
I think this property is getting ready to shut down. They posted that due to construction, the bar, restaurant, pool, and hot tub were closed. There was no construction going on. All the vending machines were empty. So literally there was nothing to eat or drink in the hotel. Stains on the carpeting and on the mattresses. TV stations were mostly non-existent - DTV kept showing no signal, until finally there was one, but then then shows glitched.
Stayed 2 nights in Sep 2025

4/10 Poor

Roberta

Liked: Staff & service
Disliked: Cleanliness
Under the "you get what you pay for" I expected this place to not be great but it was slim pickings for parents weekend at msu. I really only wanted a bed and shower and for it to be clean. The shower didn't get more than a trickle of water -- not enough to divert it to the shower head. Would've asked to change rooms but didn't find it til morning. The bed was nice. The floors - carpet & tile- were pretty dirty. The air conditioner, set to 60° was mediocre.
Stayed 1 night in Sep 2025

6/10 Okay

Lauren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 2 nights in Sep 2025

6/10 Okay

Pamela

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Needs better dressed counter personnel and upgrade

First. The girl at the desk at first looked shady. Sweatshirt with hoodie covering everthing bit her eyes, nose and mouth. My husband went to meet our friend and before they left the hotel to go to the Michigan State game, he had to use the bathroom. He askedcwhere it was so he didn't have to go back up to the room. She told them there wasnt a bathroom. My husband said, I know there is as my son used it early in the morning when we first arrived. She then told them it wasnt for people off the street and asked them who they were. My husband told her he has a room here. She asked under which nsme. He told her. She asked what the room number was, he told her. She then told them where the bathroom was. He felt, being black might have contributed to her line of questioning. The hotel smelled clean throughout. But there was a late party using the ballroom and then wreaked marijuana throughout when you walked in through the back. The room was clean. The bedskirts on the beds were tucked between the mattress and when they came out they were all torn. One curtain end was hanging. The lights didn't work in the room or were total broken, no switch. Only two towels were privided in the bathroom for 5 of us. If you have two double beds in a room, you should have at least four towels. They didn't offer breakfast even though it stated Continental Breakfast.
Stayed 2 nights in Sep 2025

2/10 Terrible

Deanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This was the absolute worst experience of my life!!! I was left stranded in this dump No cable, no touted paper, live electric cords on the floor!!! Used shampoo bottles no amenities as listed. I will be calling the health department and the fire marshal
Stayed 1 night in Sep 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service
Staff have was fun to talk to and very polite.
Stayed 1 night in Sep 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel for the bar and pool. Neither of them were open due to issues. Then we couldn't get a key card because that was broke also. The room next to us had their music so loud most of the night. It was a terrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

We had a very clean room and the staff was great.
Stayed 4 nights in Aug 2025