6/10 Okay
Serena
19 Jun 2025
The hotel was clean and inviting when you walked in the front doors. Staff was friendly. What I didnt like was no hot water either of the 2 days there. Not even luke warm. And the toilet did not flush properly. Hardley at all in fact. When I let the front desk know these things the first morning. When i was on my way out. What I was told about water was it was cold due to the amount of people stay and getting shower at the sametime. I do understand that to a certain point but your equipment should beable to handle it. Like i said it was not even luke warm. It was ice cold!! The toilet issue I was told was because it was a handicapped toilet. The only difference was that it was a high rise toilet. Putting grab bars up makrs it handicapped accessible but does not change how the toilet functions as in flushing etc...And thankfully that me nor my friend needed use of the shower chair that was available for use with the tub. One of the legs was bent in making it unsafe to use for even a small child. I liked the fact the room itself could easily accommodate a wheel chair and the beds where lower for someone who uses a wheelchair or some elderly who just cant access a bed that is higher safely
Serena
Stayed 2 nights in Jun 2025