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Quality Inn University

2.5 star property

Photo gallery for Quality Inn University

Interior
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking
Lobby
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

View map
3121 E Grand River Ave, Lansing, MI, 48912
  • Place, Eastwood Towne Center
    ‪2 min drive‬
  • Place, Michigan State University
    ‪3 min drive‬
  • Place, Lansing Center
    ‪5 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 2 Double Beds, Non Smoking
Clarion Pointe East Lansing University Area
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 739 reviews
The price is NZ$119
includes taxes & fees
23 Nov - 24 Nov
Clarion Pointe East Lansing University Area

About the area

Lansing

With a stay at Quality Inn University, you'll be centrally located in Lansing, within a 5-minute drive of Michigan State University and Plymouth Congregational Church. .This family-friendly hotel is 1.2 mi (1.9 km) from Lansing Fire Station No. 8 and 1.3 mi (2.1 km) from Massage & Wellness.

What's nearby

  • Eastwood Towne Center - 2 min drive - 3.6 km
  • Michigan State University - 3 min drive - 4.0 km
  • Potter Park Zoo - 3 min drive - 4.6 km
  • Spartan Stadium - 4 min drive - 2.9 km
  • Lansing Center - 5 min drive - 7.2 km

Getting around

  • East Lansing Station - 4 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Qdoba Mexican Eats - ‬9 min walk
  • ‪Burger King - ‬3 min walk

About this property

Quality Inn University

Family-friendly hotel with free breakfast connected to the convention center in Lansing
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Lansing? This hotel has 3400 square feet (316 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Reviews

Quality Inn University Reviews

6.6

6.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 71 out of 224 reviews
Rating 8 - Good. 40 out of 224 reviews
Rating 6 - Okay. 40 out of 224 reviews
Rating 4 - Poor. 31 out of 224 reviews
Rating 2 - Terrible. 42 out of 224 reviews

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and breakfast
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms were very clean and the breakfast was great! Trash was always in the parking lot and no cigarette butt ash trays, stop smoking in front of building, looks bad. But pool was great, it was quite and bed was comfy and tv had lots of channels. 4 and half stars and enjoyed my stay at this hotel.
Stayed 3 nights in Jul 2025

4/10 Poor

Krista

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were not very comfortable. We were there for 2 nights. The only thing they did when they came in to clean. Um, let's make the bed. They didn't offer any clean towels. They didn't replenish coffee. Um, there was water leaking from the ceiling in the bathroom and had been so for a while. Cause the door swelled, so it don't, it wouldn't shut There was a gap underneath the door about 2 inches or more? So we were right by the pool. It was, it was noisy. We just did not have a good stay. The girl working behind the desk was very nice, though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Colleen M

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is ok and acceptable for a nights stay when needed and convenient for your needs. It is not a place I would highly recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Noeline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures provided do not reflect the property. It is in need of a renovation. They staff though pleasant are not helpful rooms. Water stains on the ceilings warn carpets. Not at all like the pictures
Stayed 4 nights in Jul 2025

10/10 Excellent

Corwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 1 night in Jul 2025

2/10 Terrible

JAMES

Nice swimming pool and entertainment area.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Amenities, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Travelled with our children, woke up to a pile of clothes and trash and drinks outside our room like someone had been sleeping in the hall way outside of our room and the staff didn’t seem to Care very much.
Stayed 1 night in Jul 2025

6/10 Okay

Sean

Travelled with family
Disliked: Property conditions & facilities

Will not stay again at any Quality Inn.

Hotel is old and run down. Amenities like shampoo and conditioner in shower was empty on arrival and never refilled with each days Room cleaning. Tv in room only had 6 channels that worked took a full day to correct this after informing them of the inconvenience. Offered us a different room so we packed up and moved for the last 12 hours of our stay. The owners need to invest in their business.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Stayed 1 night in Jul 2025

6/10 Okay

Esther

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff were nice and helpful. Our biggest concern was the roaches. That negated anything positive that we experienced. The pool is large and lots of activities there.
Stayed 1 night in Jul 2025

10/10 Excellent

Lola

Stayed 1 night in Jun 2025

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and staff amazing
Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Staff & service
Disliked: Property conditions & facilities
Property requires renovation and room was not very clean. Staff was nice
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth, Lansing

Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth, Lansing

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I think this place is Shady . Staff unprofessional, Overcharged, ripp off. Horrible experience, with their billing practices. If I could leave minus stars as a review, I would. I definitely do not recommend this place.
Stayed 1 night in Jul 2025

4/10 Poor

Kemari

Disliked: Room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Ruby

Liked: Cleanliness, staff & service, room comfort

New management !

I’ve been staying at this hotel for years because I have family in Lansing ! I noticed it’s under new management based off of the staff the other owners staff were verbal and friendly just made you feel welcome ! I was just there weekend before last and I’m spending this weekend there but I’m sorry I’m going to give another hotel a try !
Stayed 1 night in Jun 2025

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast
Stayed 1 night in Jun 2025

8/10 Good

Chris

Stayed 1 night in Jun 2025

8/10 Good

BARBARA

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

judy

Liked: Cleanliness, amenities, property conditions & facilities
pool area with games is awesome place to relax
Stayed 1 night in Jun 2025