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SureStay Hotel by Best Western Lewiston

2.5 star property

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
516 Pleasant St, Lewiston, ME, 04240
  • Place, St. Mary's Regional Medical Center
    ‪5 min drive‬
  • Place, Bates College
    ‪5 min drive‬
  • Place, Central Maine Medical Center
    ‪5 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lewiston

With a stay at SureStay Hotel by Best Western Lewiston in Lewiston, you'll be within a 5-minute drive of Atrium Art Gallery, University of Southern Maine and The Public Theater. .This hotel is 2 mi (3.2 km) from Androscoggin River and 2.1 mi (3.4 km) from Androscoggin Bank Colisee.

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 11 min walk - 1.0 km
  • St. Mary's Regional Medical Center - 5 min drive - 4.7 km
  • Bates College - 5 min drive - 5.1 km
  • Sisters of Charity Health System - 5 min drive - 5.1 km
  • Central Maine Medical Center - 5 min drive - 6.2 km

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Sam's Italian Sandwich Shoppe - ‬2 min drive
  • ‪gridiron - ‬12 min walk
  • ‪Dunkin' - ‬14 min walk

About this property

SureStay Hotel by Best Western Lewiston

Hotel in Lewiston with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Lewiston offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 62 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Lewiston. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 433 reviews
Rating 8 - Good. 124 out of 433 reviews
Rating 6 - Okay. 49 out of 433 reviews
Rating 4 - Poor. 34 out of 433 reviews
Rating 2 - Terrible. 28 out of 433 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting place. Smell made my family and I sick to our stomachs. Wanted to leave but couldn’t get a refund. Wouldn’t stay here for free.
Stayed 1 night in Jul 2025

8/10 Good

joshua, missouri city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good the bed was comfortable I did wish they had fluffier bed covers instead of a thin fleece blanket. The room did have a humidity wet smell but it wasn’t terrible we managed to sleep comfortably.
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

april

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Shenelle

Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Travelled with family
Liked: Amenities, property conditions & facilities
It was new and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Stayed 3 nights in Jul 2025

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was for my son, everything went well.
Stayed 2 nights in Jul 2025

2/10 Terrible

Danna

Disliked: Cleanliness, property conditions & facilities
We checked in stayed about 15
Stayed 1 night in Jul 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Jul 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed to be nicely renovated, clean and comfortable. Very quiet.
Stayed 1 night in Jun 2025

2/10 Terrible

megan

Stayed 1 night in Jun 2025

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable!

Stayed 1 night in Jun 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always pleasant, helpful and happy. The rooms are dated, however the cleaning staff seem to do a fine job keeping things tidy in a dated facility. It appears everyone tries to do a good job, and that say a lot about this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Judith A.

Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

4/10 Poor

Mr

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine, no complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Kendra Jenel

Stayed 3 nights in May 2025