Our room was located next to the laundry room, and after a long road trip, I was unable to rest until around 9:00 p.m. due to the noise. When I brought this to the front desk’s attention, I was informed that no other rooms were available and was offered a $20 discount.
Additionally, there were three guests in the room, but when we requested extra blankets, we were only provided with two. The front desk staff mentioned they were short on blankets and then made an inappropriate comment suggesting that since we were sisters, we could “sleep together.” This comment was unprofessional