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You better have cash when visiting this resort because the fees they charge at the restaurant, bar, and spa are something I’ve never seen before. Ridiculous. At the bar, they actually measure every shot when making drinks, which is just bad form in my opinion. Security is very tight, thanks to Johnson. The rooms are dated, and some of the outlets in my room didn’t even work.

Beach beyond amazing. Very appealing a la carte restaurants and staff was so friendly!

Everything was great , the bed in the room was very horrible to sleep on

We stayed at princess senses mangrove from May 1-4 2026 to celebrate my birthday and at first sight the room and property were beautiful. The hot tub on the balcony looked just like the photos but when we went to use it rust from the knobs we’re floating in the water brown rust, but we still loved the room itself the the staff treated us well. On day two is when the issues started the power went out during the afternoon and my husband got stuck in the elevator while I was on the beach (the beach is man made by the way half sand half rocks) . On Sunday the power went out again for over a hour we went to the buffet and people were walking around using their phone lights to get food and the food wasn’t even hot or cooked all the way it was absolutely crazy. The power continued to go off Sunday night which made our room uncomfortably hot which triggered my asthma so I didn’t get any sleep, When we checked out Monday and I asked to speak to someone about my experience I was told no one was available and that someone would reach out to me and as of today haven’t heard from anyone. For the amount of money we paid for three nights I was expecting better service or at least some kind of communication and compensation for the power going out. As for everything else the reef buffet is good but closes earlier the main buffet is good as well I liked breakfast the best. The waiter and waitress and bellhops are friendly and attentive but as far as management the service is horrible.

While the staff was very friendly, one thing that was off putting was the specific bracelet/ room key , different color due to us booking through Expedia, that made it feel like we were sticking out , I think a simple contact number would have sufficed. Also again while friendly with in the resort the pushing of the vip package I believe should have been a simple question if we wanted to participate or not. The focus should have been helping us understand what the resort has to offer rather than trying to seemingly upsell us. Over all was a good experience just would like to offer those comments and I think those could help maximize time

Check-in - 10/10 Staff - 10/10 Room - 7/10 Food - 10/10 Pool - 10/10 Drinks - 10/10 Entertainment- 3/10