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Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Terrace/patio
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Meeting facility
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
375 Whitney Ave, Holyoke, MA, 01040
  • Place, Holyoke Mall
    ‪2 min walk‬
  • Place, Ashley Watershed
    ‪5 min walk‬
  • Place, Holyoke Crossing
    ‪18 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

55-inch TV with satellite channels, DVD player

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

55-inch TV with satellite channels, DVD player

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (1 Bedroom)

55-inch TV with satellite channels, DVD player

Suite, 1 King Bed (1 Bedroom)

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

King Corner Studio Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Queen Studio Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

1 King 2 Qn Beds 2 Bdrm 2 Bath Suite Nonsmok

  • Sleeps 8
  • Free Wi-Fi

King Studio With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible And Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Queen Hearing Accessible Suite Nonsmoking

  • Sleeps 6
  • Free Wi-Fi

Mobility/Hearing Access Two Queen Suite with Tub

  • Sleeps 6
  • Free Wi-Fi

Mobility/Hearing Access Premium King Studio with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

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About the area

Holyoke

Located in Holyoke, Homewood Suites by Hilton Holyoke-Springfield/North is in the historical district, a 1-minute drive from Holyoke Mall and 6 minutes from Wistariahurst Museum. .This hotel is 4.7 mi (7.5 km) from International Volleyball Hall of Fame and 10.3 mi (16.6 km) from Six Flags New England.

What's nearby

  • Holyoke Mall - 2 min walk - 0.2 km
  • Ashley Watershed - 5 min walk - 0.5 km
  • Holyoke Crossing - 18 min walk - 1.5 km
  • Bear Hole Watershed - 4 min drive - 1.8 km
  • Six Flags New England - 21 min drive - 23.9 km

Getting around

  • Springfield Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 37 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬20 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Cinnabon - ‬15 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 114 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Holyoke? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 9 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North

Homewood Suites Hilton Hotel Holyoke-Springfield/North

Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke

Homewood Suites Hilton Holyoke-Springfield/North Hotel

Homewood Suites Hilton Holyoke-Springfield/North Holyoke

Homewood Suites by Hilton Holyoke Springfield/North

wood Suites Hilton HolyokeSpr

Homewood Suites by Hilton Holyoke Springfield/North

Homewood Suites by Hilton Holyoke-Springfield/North Hotel

Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Franklin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Doing some renovations but it didn’t interfere with the stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Loukas was amazing and so helpful with my stay and service dog accommodations. Will definitely be back
Stayed 2 nights in Feb 2026

2/10 Terrible

Jocabeth

Stayed 2 nights in Feb 2026

10/10 Excellent

Nancy Ann

Stayed 1 night in Feb 2026

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
GREat
Stayed 1 night in Nov 2025

10/10 Excellent

Yeismarie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

6/10 Okay

Deborah

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
Very dirty- pool and Hot tub were gross
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Stayed 1 night in Jan 2026

10/10 Excellent

Roberto

Stayed 2 nights in Jan 2026

10/10 Excellent

Ha

Stayed 1 night in Jan 2026

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Don’t stay here until renovations are over and even then the staff and management are rude and hot tub is broken and pool is cold, DONT STAY
Stayed 4 nights in Jan 2026

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Stafff was rude and the renovations are absurd it’s banging and clanging all day long
Stayed 3 nights in Jan 2026

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The workers who are renovating the whole hotel to work above your rooms and the staff who says just deal with it, I had to yell at them myself but they don’t understand a word your saying
Stayed 1 night in Jan 2026

6/10 Okay

Natilia

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Candida

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 1 night in Jan 2026

8/10 Good

Phalba

Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin, holyoke

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin, holyoke

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Kwanza

Stayed 1 night in Dec 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and helpful. Nicest hotel staff I have ever encountered! Hotel is well maintained.
Stayed 4 nights in Dec 2025

10/10 Excellent

MELISSA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely love it here. My husband and I stay here a couple times a year for a getaway. The staff is always pleasant. They are renovating the hotel, but it is not affecting the stay at all. I highly recommend this hotel. I cannot wait for my next stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

6/10 Okay

Angela

Liked: Cleanliness
Ok - seemed ready for updating
Stayed 2 nights in Nov 2025