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Best Western Lubbock West Inn & Suites

2.5 star property

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Reception
Exterior
Family Room, Multiple Beds, Non Smoking
Free daily on-the-go breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

View map
5310 Englewood, Lubbock, TX, 79424
  • South Plains Mall
    ‪15 min walk‬
  • Lubbock Christian University
    ‪3 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Lubbock

With a stay at Best Western Lubbock West Inn & Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. .This hotel is 1.6 mi (2.6 km) from South Plains Mall and 1.6 mi (2.6 km) from Lubbock Premiere Cinema.

What's nearby

  • South Plains Mall - 15 min walk - 1.3 km
  • Lubbock Christian University - 3 min drive - 3.4 km
  • Covenant Lakeside Hospital - 3 min drive - 5.3 km
  • University Medical Center - 6 min drive - 8.2 km
  • Texas Tech University - 6 min drive - 7.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive

About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 73 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Best Western Lubbock West Inn & Suites. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 204 out of 415 reviews
Rating 8 - Good. 94 out of 415 reviews
Rating 6 - Okay. 51 out of 415 reviews
Rating 4 - Poor. 24 out of 415 reviews
Rating 2 - Terrible. 42 out of 415 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deloris

Stayed 1 night in Jun 2025

2/10 Terrible

Sandra

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was very very cheap and hard bathtub had hair and a spider in it and i am very scared of spiders then after drowning the spider. the shower didn't work had to wash my hair while kneeling in the tub where i had just drowned the spider. Hair dryer did work. oh bring your own pillows .the bath room was all rusted the floor around the tub and the faucets. First time i was ever disappointed in a best western. The room they gave me.I felt like a stepchild in the back of the castle
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and the balcony a plus
Stayed 1 night in Jun 2025

10/10 Excellent

Isabella

Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Beverlee

Disliked: Cleanliness
The microwave and stove were dirty. The shower curtain had mold on it. Not very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good visit

It was really nice stay! The bathtub was a little creaky when you when to sit in it.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, satisfactory location, clean room, decent free breakfast, reliable Wi-Fi
Stayed 3 nights in Jun 2025

8/10 Good

sheana m

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean. However, several features such as pool and elevators are not operational.
Stayed 1 night in Jun 2025

8/10 Good

Rondrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was nice
Stayed 1 night in May 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the location and the staff was very friendly. The facilities and the room were very clean. The breakfast was excellent. The elevator in our building did not work and the bed was a little firm for us. But overall it was a good stay.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great people. Building in complete disrepair. Elevators were broken and places falling apart
Stayed 2 nights in May 2025

8/10 Good

Valarie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Perfectly imperfect

I enjoyed my stay at Best Western. The staff was very friendly and helpful. The property is perfect with just a few imperfections. The furniture needs cleaning and the tub had rust around it. The patio needed sweeping. So other than needing a few minor upkeeps this is an awesome property with a very nice pool and patio area.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Yvonne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 4 star

We went for a graduation for Tx Tech. The prices were about $245. Bed, furniture, carpet, old. Mold around the Bathtub under the silicone seal. Yucky.
Stayed 3 nights in May 2025

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Weekend Travelers

Shower did not work & the window screen was torn.
Stayed 1 night in May 2025

10/10 Excellent

Kelly, BENBROOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Raymond

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Charles

Disliked: Property conditions & facilities
Not a very nice hotel for the extreme high price
Stayed 1 night in May 2025

10/10 Excellent

Tabetha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!

We were there for only a night for a graduation but we have a great time.. Had no problems with the room and front desk people were friendly and informative.. will use again if we go back.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donald

Stayed 1 night in May 2025

8/10 Good

Naomi

Like the easy to use version of this app!!!
Stayed 1 night in May 2025