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Aparthotel

Smartr Madrid Gran Vía 47

3.5 star property

Photo gallery for Smartr Madrid Gran Vía 47

Restaurant
2 bedrooms, individually decorated, individually furnished
2 bedrooms, individually decorated, individually furnished
Microwave, stovetop, coffee/tea maker, toaster
2 bedrooms, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View map
Calle Gran Vía 47, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Studio with Gran Via Views (2 people)

2 bedrooms, individually decorated, individually furnished

Studio with Gran Via Views (2 people)

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (4 People)

2 bedrooms, individually decorated, individually furnished

Apartment, 1 Bedroom (4 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio, Terrace (2 People)

2 bedrooms, individually decorated, individually furnished

Studio, Terrace (2 People)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (2 People)

2 bedrooms, individually decorated, individually furnished

Studio (2 People)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio with Sofa Bed (2 people)

2 bedrooms, individually decorated, individually furnished

Studio with Sofa Bed (2 people)

  • 15 sq m
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Single Studio

Single Studio

Single Studio

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment, 2 Bedrooms (B - 4 People)

Apartment, 2 Bedrooms (B - 4 People)

Apartment, 2 Bedrooms (B - 4 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (3 People)

View from room

Apartment, 2 Bedrooms (3 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Madrid

A stay at Smartr Madrid Gran Vía 47 places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This aparthotel is 0.4 mi (0.7 km) from Puerta del Sol and 0.5 mi (0.8 km) from Royal Palace of Madrid.
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 10 min walk - 0.8 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 19 min walk - 1.7 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪Sky Lounge Hotel Indigo - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

Smartr Madrid Gran Vía 47

Pet-friendly aparthotel with a 24-hour front desk connected to a rail/subway station in Madrid
Smartr Madrid Gran Vía 47 offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly.

Make yourself at home in one of the 67 individually decorated guestrooms, featuring kitchenettes with stovetops and microwaves. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Buffet breakfasts are served on weekdays from 8:30 AM to 10:30 AM and on weekends from 8:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 8:30 AM and 10:30 AM and on weekends between 8:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 36 per day)
  • Onsite parking options include a garage

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 15 for children

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 25 kg per pet
  • Fee: EUR 30 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 67 units
  • 9 floors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 55 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 15 for children
  • Nearby parking fee: EUR 36 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-11639-VT11712

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

SmartRental Gran Via 47
Smartr Madrid Gran Via 47
Smartr Madrid Gran Vía 47 Madrid
Smartr Madrid Gran Vía 47 Aparthotel
Smartr Madrid Gran Vía 47 Aparthotel Madrid

Reviews

Smartr Madrid Gran Vía 47 Reviews

7.6

Good

8.0/10

Cleanliness

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 417 reviews
Rating 8 - Good. 130 out of 417 reviews
Rating 6 - Okay. 74 out of 417 reviews
Rating 4 - Poor. 41 out of 417 reviews
Rating 2 - Terrible. 29 out of 417 reviews

Reviews

4/10 Poor

Bianca

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The best part about the property was the location which is right on the gran via. The room was nothing like the images. The floor tiles broken and in the bathroom as well with a strange odor coming from bathroom. If you want to save some money then book this, but spend entire day out in the city. Overall, you get what you pay for.
Stayed 3 nights in Jun 2025

4/10 Poor

Johnny, San Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning in room was terrible Bathroom design in room terrible No stairs rails safety
Stayed 3 nights in Jun 2025

10/10 Excellent

Anne, Darwen

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff in walking distance to all the places I wanted to see
Cathedral
Royal Palace
Stayed 3 nights in Jun 2025

6/10 Okay

Juvenal

Disliked: Cleanliness, room comfort
Hotel bien ubicado, pero instalaciones viejas y descuidadas, nuestra estancia el primer día fue patética la habitación con una cama super pequeña donde al siguiente día pedimos que nos. Ambularan de habitación y nos dieron una con una mejor cama pero con el aire acondicionado malo, hicimos el reclamo para que repararan el aire y cuando llegamos en la noche no habían hecho nada y la persona del turno de la noche lo que me dio fue un ventilador para que tratara de dormir por qué no tenían habitaciones disponibles para cambiarnos, pasamos otra noche sin poder dormir y en la mañana hicimos el reclamo donde la manager que nos atendió de forma grocera y sin ganas de resolver lo que hizo fue discutir que allí ya habían arreglado el problema, la invité a subir a la habitación y el técnico fue con ella y se percataron de que el aire no servía, les envié un correo electrónico para que me hicieran un ajuste en el precio por las mallas noche que pagué y no disfruté pero no he tenido respuestas, así que piénsenlo antes de ir a este hotel muy mal estado
Stayed 4 nights in Jun 2025

4/10 Poor

Marisol

Liked: Cleanliness, room comfort
Depart. Impecable,vista hermosa, cómodo, amplio, con cocina bien equipada, baño cómodo, muy buena ducha, el problema fue que pagué con aire acondicionado, y 3 días no estuvo roto, con 34 grados fue difícil! Dormir así !
Stayed 5 nights in May 2025

6/10 Okay

Frank

Travelled with family
The location was great. Right on Gran Via. Property is run down. Apartments/Condo converted into hotel. A/C's temperature is the same for every room. You can't control it. We were hot. Bath is extremely, extremely small. We stayed 1 night. Don't think we will stay there again.
Stayed 1 night in May 2025

6/10 Okay

Noel

Travelled with family
Too small. Beds are uncomfortable. Nice central location to the Gran Via…
Stayed 2 nights in Jun 2025

6/10 Okay

Lucia

Travelled with family
Liked: Cleanliness, amenities
Excellence ubicación
Stayed 3 nights in May 2025

10/10 Excellent

Gloria, San Juan

Liked: Cleanliness, property conditions & facilities
Location location location, price and an incredible breakfast for 14 euros with incredible views and perfect service!
Stayed 3 nights in May 2025

2/10 Terrible

Benjamín

Business traveller
Disliked: Cleanliness, room comfort
Pésima experiencia en Smart Madrid Gran Vía Desde que llegué, la experiencia fue decepcionante. A pesar de haber llegado a la hora establecida para el check-in, la habitación no estaba lista y tuve que esperar más de una hora y media. Para colmo, el aire acondicionado del edificio no funcionaba bien, y tuve que insistir y discutir para que me cambiaran a una habitación donde por lo menos funcionara el aire, ya que hacía mucho calor. La habitación era extremadamente pequeña, con camas incómodas y estrechas. La limpieza dejaba mucho que desear, especialmente en los pasillos. En el baño, la ducha estaba rota: el cabezal se caía y tenía que usarlo con la mano. En resumen: si estás buscando un lugar cómodo y decente para disfrutar unos días en Madrid, evita este hotel. No lo recomiendo para nada.
Stayed 3 nights in May 2025

2/10 Terrible

juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I chose the hotel because on the description states that it has air conditioning. For the 3 nights I was there the air conditioner didn’t work, I reported it right away 2 or 3 times during the day and they kept promising that they would send somebody to fix it but never happened, the smell in the room was horrible, it was hard to describe, ur smelled like chemical cleaners, kind of like when you use industrial cleaners in a not ventilated area. I had to buy an air freshener and spray it several times a day and keep the windows open. A dog was barking in the room next door. Because I had no AC with the outside temperature of 28-30 degrees we had to sleep with the window open and you could hear the big avenue noise all night. I had a 3 night stay and when I checked it there was only half a roll of toilet paper for 2 people. After such a bad experience I just decided not to ask for it and just go to the store to buy my own. Te remote for the tv didn’t work. I desisted from keeping to ask about the AC as I could tell front desk was getting annoyed that I kept asking for it. Someone from the morning shift, a guy with a thick beard when I asked about the AC he raised his voice and in a rude manner without even looking at me he said “I KNOW, WE ARE WORKING ON IT” I liked seating in the lobby where the AC was working all the time and it was cool. I guess that’s why they didn’t bother to fix the AC. As long as they are nice and cool they couldn’t care about the comfort of the guests.
Stayed 3 nights in May 2025

8/10 Good

Alice

Liked: Cleanliness, room comfort
Stayed 12 nights in Apr 2025

8/10 Good

Janette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s a perfect secret in the Gran Via. It’s like a small studio. We even got a balcony! Old building but you veg everything you need. This is location! Location! Location! The name won’t be outside the building. Just look for the number.
Stayed 2 nights in May 2025

8/10 Good

Karem, Jacksonville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really walking distance to every attraction . The room was not ready at check in but they let me leave my laugage to start my journey. The breakfast they offer is in another hotel across the street it was ok.
Stayed 2 nights in May 2025

4/10 Poor

Julian Esteban

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The good points are: the location, beds (bed and sofa) and bathroom. Bad points: room is too noisy ( there are bars and a lot of parties until 6-7 am) is difficult to sleep. The a/c doesnt work well, they say we will hace soap to clean dishes and we didnt get any. We had to leave early because a family emergency so we couldnt check for solutions
Stayed 3 nights in May 2025

4/10 Poor

samer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old. The rooms are old, lack of identity, poor toilets, old floor/ceiling , mostly everything is super old. The only good thing is the location that is very good in the middle of everything
Stayed 2 nights in May 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelent Location!!
Stayed 2 nights in May 2025

8/10 Good

Nellie Cataline

Travelled with group
Liked: Cleanliness, property conditions & facilities
It is an old building, but safe, and right in the middle of everithing
Stayed 3 nights in May 2025

6/10 Okay

Edison

Travelled with partner
Rooms are not as pictured.
Stayed 1 night in May 2025

4/10 Poor

Enrique

Travelled with partner
Disliked: Amenities, property conditions & facilities
A/C didn’t work. Shower is tiny.
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness

Good stay. But frustrated

Stated May9-13 8th floor. Tried contacting hotel twice about check in time. No reply. Room is nice. Spacious. Balcony nice and spacious. There's is a table and chairs on balcony. But no pillows. Stated in the listing the room has air-conditioning. But upon arrival we were told there's only air conditioning in june-aug. That was not made clear during booking. We were quite warm. And could not keep the balcony door open, as it had no screen to block bugs/animal. We did not sleep well because of this. Contacted hotels.com. It's been 5 days since I filed complaint. And hotels.com says they're still trying to reach the hotel to rectify the situation. The area is central to everything. There is a small elevator.
Stayed 4 nights in May 2025

8/10 Good

bertha lopez, Las Vegas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto porque todo estaba cercas… y lo que no me gusto que el baño era muy chico.
Stayed 1 night in May 2025

8/10 Good

Iris

Travelled with partner
OK
Stayed 7 nights in Apr 2025

4/10 Poor

Marlen

Disliked: Property conditions & facilities
Ni se parecen las imágenes de las habitaciones que enseña Expedía a la realidad de la habitación que tuve. Todo está súper gastado, manchado, la cocina, el baño,el piso levantado hasta en el hall, necesita remodelación en su totalidad. Y que se muestren fotos reales, el muchacho de la recepción me dijo es que la foto es un modelo, no, es una mentira. Los dos primeros días roto el aire acondicionado y el wifi horrible. Muy buen trato de los chicos en recepción y los del desayuno en Madrid 42, buena calidad el desayuno. Lo único excelente es la ubicación.
Stayed 5 nights in May 2025

6/10 Okay

Tiffany

Travelled with family
Perfect location on major street Gran Via! Walkable to all tourist destinations. We did not have to take public transportation even once. Conveniently located near Madrid Puerta de Atocha-Almundena Grandes and Adolfo Suarez Madrid-Barajas Airport. However, the room is not as pictured. It is really old and outdated. In addition, there is a sewer smell that lingers in the room. Walls are thin and you can hear everything. Very few outlets in the room, we had to unplug the microwave to charge our phones. Bathroom is extremely small. I kept bumping into the bathroom sink. Overall, great for location but would probably not stay here again.
Stayed 2 nights in May 2025