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The Palmer House Resort, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Palmer House Resort, an Ascend Collection Hotel

Property amenity
Indoor pool, seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas
Suite, 1 King Bed, Non Smoking
Breakfast and dinner served, American cuisine
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
5383 Main St, Manchester Center, VT, 05255
  • Place, Lye Brook Falls
    ‪11 min walk‬
  • Place, Manchester Designer Outlets
    ‪13 min walk‬
  • Place, Dana L. Thompson Memorial Park
    ‪16 min walk‬
  • Airport, Rutland, VT (RUT-Rutland Southern Vermont Regional)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually decorated, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually decorated, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Front of property – evening/night
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  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 1,005 reviews
The price is NZ$247
includes taxes & fees
22 Mar - 23 Mar
Hampton Inn and Suites Manchester

About the area

Manchester Center

Centrally located in Manchester Center, The Palmer House Resort, an Ascend Collection Hotel is within a 15-minute walk of Lye Brook Falls and Manchester Designer Outlets. .This golf hotel is 1.3 mi (2.1 km) from American Museum of Fly Fishing and 1.5 mi (2.4 km) from Dana L. Thompson Memorial Park.

What's nearby

  • Lye Brook Falls - 11 min walk - 1.0 km
  • Battenkill River - 13 min walk - 1.1 km
  • Manchester Designer Outlets - 13 min walk - 1.1 km
  • Dana L. Thompson Memorial Park - 16 min walk - 1.4 km
  • American Museum of Fly Fishing - 4 min drive - 2.9 km

Getting around

  • Albany Intl. Airport (ALB) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Stewart's Shops - ‬19 min walk
  • ‪Willoughby’s Depot Eatery - ‬12 min walk
  • ‪Zoey's Deli & Bakery - ‬13 min walk
  • ‪Dunkin' - ‬16 min walk

About this property

The Palmer House Resort, an Ascend Collection Hotel

The Palmer House Resort, an Ascend Collection Hotel offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Rooms open to patios. These individually decorated accommodations have separate sitting areas. A pillow menu is available. 36-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 50 guestrooms featuring flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Practice your swing on the golf course and enjoy other recreational amenities, such as outdoor tennis courts and an indoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a satisfying meal at Clove + Maple serving guests of The Palmer House Resort, an Ascend Collection Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Clove + Maple - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Clove + Maple

Things to do

  • 2 outdoor tennis courts
  • 9-hole golf course
  • Fishing
  • Golf clubs/equipment
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 27:
  • One of the swimming pools
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.49 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Palmer House Manchester Center
Palmer House Resort Motel
Palmer House Resort Motel Manchester Center
Palmer House Resort Manchester Center
Palmer House Resort
The Palmer House Resort, Ascend Hotel Collection Hotel

The Palmer House Resort, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 913 reviews
Rating 8 - Good. 281 out of 913 reviews
Rating 6 - Okay. 111 out of 913 reviews
Rating 4 - Poor. 51 out of 913 reviews
Rating 2 - Terrible. 38 out of 913 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Timothy

Travelled with partner
Disliked: Staff & service
We stayed four nights and couldn’t get housekeeping services. I had to go to the office and get fresh towels every evening but they had no hand towels, wash cloths or tissues. Quite disappointing.
Stayed 4 nights in Dec 2025

2/10 Terrible

Aline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were placed in a room totally different than selected. Windows did not totally close so the room was cold. It was not very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities
Nice staff, big room, comfortable bed, walking distance to downtown-overall great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Wojciech

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice large room and beautiful grounds.
Stayed 1 night in Dec 2025

8/10 Good

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds are beautiful. The indoor pool and hot tub were nice, the room was big and overall it was a good stay. The breakfast could benefit from more fresh fruit to make it healthier but it was OK.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Staff was courteous. The room was clean.
Stayed 1 night in Nov 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom needed a deep cleaning especially the floor and woodwork. Otherwise pretty clean but coffee maker was dirty
Stayed 2 nights in Nov 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic, had a lovely stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was cute, clean, and a bit dated, but I want there to hang out in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Stayed 3 nights in Oct 2025

2/10 Terrible

John

Disliked: Staff & service
Was told that there was no reservation under my name and was turned away when we arrived in the middle of the night. After nearly 30min of waiting on the phone while the representative was “checking” and searching through emails, the representative said she could come find us a room.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Edgartown

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The area around the Palmer House is so beautiful. Mountains everywhere!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Stayed 2 nights in Oct 2025

4/10 Poor

Harry

Stayed 1 night in Oct 2025

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was the best. Friendly and welcoming. Filling breakfast to start our day. Rooms were spacious and well appointed.
Stayed 3 nights in Oct 2025

4/10 Poor

Chaitra

Stayed 2 nights in Oct 2025

6/10 Okay

Josh

Travelled with group
Disliked: Property conditions & facilities
Nice enough place, dated but clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not as advertised like in booking photos. Roof needs to be replaced immediately for starters, shower smelt musky, shower floor creaky sounding like you would fall through the floor, jacuzzi tub when on released brown moldy flakes, baseboard heaters were hanging off, walls we unbelievably dusty, cracking ceiling and drywall, back porch covered in roofing flakes from deterioration, sliding screen door would barely open, room was above the that was said to be closed at 10pm but from 12am-2am multiple people could be heard. No front desk staff after 8pm overall extremely dissatisfied with the experience, was told management would call me and never heard back. Be aware before booking.
Roof deteriorated
Drywall around tub
One of two baseboard heaters
Ceiling drywall peeling
Stayed 1 night in Oct 2025

6/10 Okay

Megan

Liked: Staff & service
Good location; charming property
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Not our favorite

Of all the places that we stayed, this was the least favorite. There was an odd smell that did not go away with airing out; the furnishings and room were very basic; and the heating and AC controls were very confusing and not well marked. The host was friendly and helpful, and the breakfast was good. If someone was simply looking for a utilitarian place to sleep, this will work just fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Stayed 2 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was professional and friendly. Parking was safe and the room was clean and comfortable.
Stayed 3 nights in Oct 2025

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t stay! False advertising. Not a resort! Rude manager. Disorganized. Demanded that I not be charged and left.
Stayed 1 night in Oct 2025

4/10 Poor

Marcia

Liked: Staff & service

Not worth the money and not going back!

I should have read the other reviews. The room was big and bed comfortable but the rest was not what a resort should be. Very old sofa that the cushions fell in and chair. Tub was old style bath fitter but the worst was the shower. Not a pressure balanced faucet so it kept going from hot to cold and back. I outlets by bed, there was an extension cord for the lamp. The other outlet was old and the plug kept falling out. This was a $300 per night stay (stayed wed - sat). Could have used a small table and 2 chairs to sit at. The pluses were the grounds - very nice (did not use pool). Best was the staff. Very nice and helpful. Please update the rooms.
Stayed 3 nights in Oct 2025