The staff was fine. The room was clean and I believe they clean the rooms every other day. The room had Dove brand toiletries, a flat screen TV, bar fridge and microwave. The location of the hotel was great, right off exit 5 I93. The hotel served a continental breakfast of yogurt, cereal, toast, muffins, bagels, scrambled eggs, sausage, coffee and juice every morning between 0600-0900). Plenty of restaurants and 5 minutes to the Mall of NH. My only negative was this hotel has thin walls and you can hear everything. I stayed 4 nights and could hear everything from next door and across the hall, so not a great hotel for a light sleeper