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Crowne Plaza Manila Galleria by IHG

4.5 star property

Photo gallery for Crowne Plaza Manila Galleria by IHG

2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool
Exterior
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included

Explore the area

Map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100
  • Robinsons Galleria Mall
    ‪1 min walk‬
  • SM Megamall
    ‪8 min walk‬
  • Greenhills Shopping Center
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club lounge access (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Club lounge access (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Club lounge access (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds (Low Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Single Beds (Low Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access (Low Floor)

Junior Suite, 1 King Bed, Club lounge access (Low Floor)

Junior Suite, 1 King Bed, Club lounge access (Low Floor)

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Crowne)

Suite (Crowne)

Suite (Crowne)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed (Low Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds, Club lounge access

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Single Beds (High Floor)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Club lounge access

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Corner (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Club lounge access, Corner (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Corner (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Club lounge access, Corner (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Club lounge access (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Bedrooms, Club lounge access (High Floor)

  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Club lounge access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Standard Room, 2 Single Beds

Holiday Inn & Suites Manila Galleria by IHG

  • Kids pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1000)
The price is NZ$167
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Holiday Inn & Suites Manila Galleria by IHG

About the area

Pasig

With a stay at Crowne Plaza Manila Galleria by IHG, you'll be centrally located in Pasig, steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. .This luxury hotel is 0.6 mi (0.9 km) from SM Megamall and 1.7 mi (2.7 km) from Greenhills Shopping Center.

What's nearby

  • Robinsons Galleria Mall - 1 min walk - 0.0 km
  • SM Megamall - 8 min walk - 0.7 km
  • Shangri-La Mall - 15 min walk - 1.3 km
  • Greenhills Shopping Center - 3 min drive - 2.5 km
  • Greenbelt Shopping Mall - 8 min drive - 7.2 km

Getting around

  • Ortigas Avenue Station - 9 min walk
  • Manila Santa Mesa Station - 10 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 36 min drive

Restaurants

  • ‪Marugame Udon - ‬1 min walk
  • ‪Max's Restaurant - ‬3 min walk
  • ‪Xin Tian Di - ‬1 min walk
  • ‪Fab Restaurant - ‬1 min walk
  • ‪Seven Corners - ‬1 min drive

About this property

Crowne Plaza Manila Galleria by IHG

Luxury Pasig hotel connected to a shopping center, steps from Robinsons Galleria Mall
Crowne Plaza Manila Galleria by IHG offers 262 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 262 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and bidets.
Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Seven Corners, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Seven Corners - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Xin Tian Di - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bar One - This bar serves light fare only. Open daily.
Agenda - This coffee shop serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Agenda
  • Bar One
  • Seven Corners
  • Xin Tian Di

Things to do

  • Children's pool
  • Gym
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Hand-held showerhead
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 7 2025 to June 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1875.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Crowne Plaza Manila Galleria by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 363 out of 750 reviews
Rating 8 - Good. 253 out of 750 reviews
Rating 6 - Okay. 73 out of 750 reviews
Rating 4 - Poor. 38 out of 750 reviews
Rating 2 - Terrible. 23 out of 750 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Bad experience - no hot water, too cold & noisy

There was no hot water at all. No use for the bathtub unless you like a cold soak. Got the engineer to come twice but nothing was fixed and they didn’t even offer to change room for me. Told me that the water temperature is normal. The air conditioning is very cold even when I adjust to the highest temperature. Quality of towels and comforter is not good. Noise level is high even though I’m staying at high floor. The windows acoustics are no good. Bad experience all in all for a good brand of hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Viral

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

SERDAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice area I was hearing all the noise coming from the cars on the street The rooms are not soundproof
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I actually stayed. It was a pleasure. You won’t go hungry staying here. The food options are plenty full! I loved it
Stayed 3 nights in Mar 2025

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Dec 2024

10/10 Excellent

Kiril

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service… will come back
Stayed 2 nights in Feb 2025

8/10 Good

Maila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2024

10/10 Excellent

Randy Kent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mike is the Ambassador of Breakfast, Vanessa in housekeeping!!!!! Absolutely wonderful experience!! I will definitely be back!! Safe walk to Robinson Gallaria mall!! Check in/ Check out was flawless Sll the staff was great! The breakfast buffet was amazing…..do much variety This sounds like an inflated review but i have only one thing that wasn’t great…..tv selection guide had no information Literally everything else was superb!!!
Stayed 19 nights in Feb 2025

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 6 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice experience, we would gladly come again
Stayed 3 nights in Feb 2025

8/10 Good

JILL HOPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Jonathan, ACWORTH

Liked: Cleanliness, staff & service, property conditions & facilities
very clean hotel with a friendly staff
Stayed 7 nights in Nov 2024

8/10 Good

Conchita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 7 nights in Jan 2025

10/10 Excellent

MADHU

Stayed 2 nights in Jan 2025

10/10 Excellent

Celestino

Stayed 20 nights in Jan 2025

10/10 Excellent

nelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Shawn

Liked: Cleanliness
Disliked: Staff & service
People just dont do what they need to do, especially in the restaurant section ..
Stayed 2 nights in Jan 2025

10/10 Excellent

Amalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay as always
Stayed 1 night in Jan 2025

10/10 Excellent

Audrey, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the rooms are amazing. I have stayed here multiple times over the last 12 years. The breakfast buffet is great and the convenience of the Mall being accessible is a true plus. The only downside is that I typically don’t like to stay in rooms with carpet, and hopefully in the near future, this will be part of their upgrade.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort

Needs a bit of love and care!

The hotel has been a favourite since I was younger but I do think maintenance and improvements need to kick inn. I had an issue with my room, had a leak inside the bath. Told I was to be moved but no one followed up. I being an IHG member, expected a bit more. Food was good as usual.
Stayed 1 night in Nov 2024

10/10 Excellent

MARLON

Stayed 1 night in Jan 2025

10/10 Excellent

Luis Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024