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Crowne Plaza Manila Galleria by IHG

4.5 star property

Photo gallery for Crowne Plaza Manila Galleria by IHG

2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Outdoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included

Explore the area

View map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100
  • Robinsons Galleria Mall
    ‪1 min walk‬
  • SM Megamall
    ‪8 min walk‬
  • Greenhills Shopping Center
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room

9.4 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club lounge access (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Club lounge access (High Floor)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Club lounge access (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds (Low Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Single Beds (Low Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access (Low Floor)

Junior Suite, 1 King Bed, Club lounge access (Low Floor)

Junior Suite, 1 King Bed, Club lounge access (Low Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Crowne)

Suite (Crowne)

Suite (Crowne)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed (Low Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds, Club lounge access

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Single Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Corner (Low Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Club lounge access, Corner (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Corner (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Club lounge access, Corner (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Club lounge access (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Bedrooms, Club lounge access (High Floor)

  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Club lounge access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Standard Room, 2 Single Beds

Holiday Inn & Suites Manila Galleria by IHG

  • Kids pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$156
includes taxes & fees
28 Sept - 29 Sept
Holiday Inn & Suites Manila Galleria by IHG

About the area

Pasig

With a stay at Crowne Plaza Manila Galleria by IHG, you'll be centrally located in Pasig, steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. .This luxury hotel is 0.6 mi (0.9 km) from SM Megamall and 1.7 mi (2.7 km) from Greenhills Shopping Center.

What's nearby

  • Robinsons Galleria Mall - 1 min walk - 0.0 km
  • SM Megamall - 8 min walk - 0.7 km
  • Shangri-La Mall - 15 min walk - 1.3 km
  • Greenhills Shopping Center - 3 min drive - 2.5 km
  • Greenbelt Shopping Mall - 8 min drive - 7.2 km

Getting around

  • Ortigas Avenue Station - 9 min walk
  • Manila Santa Mesa Station - 10 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 36 min drive

Restaurants

  • ‪Marugame Udon - ‬1 min walk
  • ‪Seven Corners - ‬1 min walk
  • ‪Xin Tian Di - ‬1 min walk
  • ‪Little Farmer's Coffee - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk

About this property

Crowne Plaza Manila Galleria by IHG

Luxury Pasig hotel connected to a shopping center, steps from Robinsons Galleria Mall
Crowne Plaza Manila Galleria by IHG offers 262 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 262 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and bidets.
Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Seven Corners, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Pasig? This hotel has 34003 square feet (3159 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Seven Corners - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Xin Tian Di - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bar One - This bar serves light fare only. Open daily.
Agenda - This coffee shop serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Agenda
  • Bar One
  • Seven Corners
  • Xin Tian Di

Things to do

  • Children's pool
  • Gym
  • Shopping centre

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 34,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Hand-held showerhead
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1875.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Reviews

Crowne Plaza Manila Galleria by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 373 out of 765 reviews
Rating 8 - Good. 257 out of 765 reviews
Rating 6 - Okay. 74 out of 765 reviews
Rating 4 - Poor. 38 out of 765 reviews
Rating 2 - Terrible. 23 out of 765 reviews

Reviews

10/10 Excellent

Gwyn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel sits on top ofa mall. Pretty convenient.
Stayed 12 nights in May 2025

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jun 2025

10/10 Excellent

Reina Vi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to mall, Staff friendliness
Stayed 8 nights in Jun 2025

10/10 Excellent

Dennis, Groton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, spendy and early check-in was excessive. Not sure if company get money or the front desk??
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Home away from home in the Philippines. Amazing breakfast just sad pool was closed though they provided shuttles to a nearby place
Stayed 4 nights in May 2025

10/10 Excellent

Lauro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity
Stayed 2 nights in May 2025

10/10 Excellent

Arleta

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are professional. Rooms are spacious, clean and quiet. Lobby is not crowded. Location is convenient as it’s near a mall with lots of option where to eat and shop. Edsa Shrine (church) is walkable. Will definitely recommend to friends and family.
Stayed 2 nights in May 2025

2/10 Terrible

sang jun

Stayed 2 nights in May 2025

10/10 Excellent

Lauro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in May 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in May 2025

10/10 Excellent

Theodore E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Manila

Great place to stay when in Manila. The mall is connected to the hotel. Great place to shop and eat. My family have stayed there many times . I highly recommend this hotel. Great value and service.
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Apr 2025

4/10 Poor

paul

Liked: Staff & service
Disliked: Cleanliness, amenities
My wife and I recently had the opportunity to stay at the Crowne Plaza Manila, and unfortunately, our experience was marred by a few issues. While the hotel's location is convenient and the rooms are comfortable, there were several aspects that fell short of our expectations. The room we received was average, with a notable exception - a large cockroach in the bathroom. This was a major turn-off and made us question the hotel's cleanliness standards. The sink in the bathroom also had a significant leak when in use, which was not only inconvenient but also a safety concern. We were also disappointed with the dinner options at the hotel's restaurant, which was marketed as a buffet. The prices were steeper than we had anticipated, especially considering there were four of us in total. The child's meal was particularly expensive, at PHP 11,000 total which was a surprise Despite these issues, the hotel's staff were friendly and helpful, and the room's amenities were modern and clean. The hotel's location is also convenient, with many dining and shopping options within walking distance. I was also upset that the pool closer was not told at time of booking
Stayed 1 night in Apr 2025

10/10 Excellent

Melvin John, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable room after a long day if work. Will for sure stay the next time I'm in for work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service especially in the food are. (Breakfast morning). Cleanliness although there are days that there was no service room attendant. I didn’t like there’s one day, I had been waiting in customer service but they are not paying attention to the Guest. Until one down attendant noticed me and assisted me to the other side of the service desk (concierge) to help me out. But overall, it’s still a great Hotel where I can see myself to stay in the near future.
Stayed 10 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maria Diana A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpfull staff. Bed was hard.
Stayed 14 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and dining.
Stayed 2 nights in Mar 2025

2/10 Terrible

Florence

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza by IHG?! Horrendous stay😱

One of the WORST nightmare hotels that I’ve stayed in my lifetime. The first room Aircon was noisy and super cold. Changed room. AC was quieter but AC thermostat is NOT working. Same as my colleague’s room. AC temp remained at 11deg. Crazy cold. Water wasn’t hot. Stained counter top. No towels when I walked into the room. Towels delivered looked old, used and worse condition than my home floor mats. They don’t give face towel until I asked. Cheap laminate round table ( like those foldable kopitiam) tables. Scratched and not touched up. Stained carpets. Noise from corridor. Kettle looked old and dirty. For a 4 star upscale IHG. I am appalled by its brand standards. Won’t return ever again! It’s a shame to IHG Brand. Good grief!
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Bad experience - no hot water, too cold & noisy

There was no hot water at all. No use for the bathtub unless you like a cold soak. Got the engineer to come twice but nothing was fixed and they didn’t even offer to change room for me. Told me that the water temperature is normal. The air conditioning is very cold even when I adjust to the highest temperature. Quality of towels and comforter is not good. Noise level is high even though I’m staying at high floor. The windows acoustics are no good. Bad experience all in all for a good brand of hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Viral

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

SERDAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice area I was hearing all the noise coming from the cars on the street The rooms are not soundproof
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I actually stayed. It was a pleasure. You won’t go hungry staying here. The food options are plenty full! I loved it
Stayed 3 nights in Mar 2025

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Dec 2024