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SureStay Plus Hotel by Best Western Berkeley Springs

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Berkeley Springs

Suite, 2 Queen Beds, Non Smoking, Microwave
Exterior
Reception
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1776 Valley Rd, Berkeley Springs, WV, 25411
  • Frog Valley Artisans, LTD
    ‪2 min drive‬
  • Berkeley Springs State Park
    ‪4 min drive‬
  • Coolfont Spa and Wellness Center
    ‪5 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Free toiletries, hair dryer, bathrobes, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Free toiletries, hair dryer, bathrobes, towels

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Berkeley Springs

With a stay at SureStay Plus Hotel by Best Western Berkeley Springs in Berkeley Springs, you'll be within a 5-minute drive of Artists of Merrywoods and Colonial Springs Spa. .This hotel is 2 mi (3.2 km) from Museum of the Berkeley Springs and 2 mi (3.3 km) from Atasia Spa.

What's nearby

  • Colonial Springs Spa - 19 min walk - 1.6 km
  • Frog Valley Artisans, LTD - 2 min drive - 0.8 km
  • Atasia Spa - 4 min drive - 4.5 km
  • Berkeley Springs State Park - 4 min drive - 4.2 km
  • Coolfont Spa and Wellness Center - 5 min drive - 4.5 km

Getting around

  • Martinsburg Station - 42 min drive
  • Washington Dulles Intl. Airport (IAD) - 95 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Dairy Queen - ‬4 min walk
  • ‪Hillbilly Heaven Bar & Grill - ‬9 min drive
  • ‪Canary Grill - ‬3 min drive
  • ‪Charlotte’s Cafe - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Berkeley Springs

Hotel in Berkeley Springs with free breakfast and a seasonal outdoor pool
SureStay Plus Hotel by Best Western Berkeley Springs offers 57 air-conditioned accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Berkeley Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at Angus & Ale serving guests of SureStay Plus Hotel by Best Western Berkeley Springs. A complimentary full breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.
Angus & Ale - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Restaurants on site

  • Angus & Ale

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Berkeley Springs BEST WESTERN
Berkeley Springs Inn
BEST WESTERN Berkeley Springs
SureStay Plus Hotel by Best Western Berkeley Springs Hotel

SureStay Plus Hotel by Best Western Berkeley Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 893 reviews
Rating 8 - Good. 290 out of 893 reviews
Rating 6 - Okay. 111 out of 893 reviews
Rating 4 - Poor. 41 out of 893 reviews
Rating 2 - Terrible. 23 out of 893 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness
The pool and the staff were wonderful, breakfast was good. The rooms and hallways need upgrading and the bathrooms need drains and Plugs worked on. I have been coming for about ten years and it has definitely been showing age.
Stayed 2 nights in Jun 2025

6/10 Okay

Remy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I really wanted to like this place but..... I walked into the room and noticed something on the bathroom door that didn't belong there. Went to the front desk and she quickly got some cleaner and cleaned it. (I would have expected her to offer me a new room but i didn't push it). The bed was ok (no bed bugs) and comfortable enough. The room itself was anything but soundproof. I could here my neighbors upstairs every time they moved. The internet didn't work. The best part was the towels which were surprisingly thicker than expected,
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Very clean staff with really great. The bed was comfortable. The breakfast was good. Definitely would recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, quiet and good location to get around the ar

It is in a very nice, quiet location. The rooms were neat and clean. Front staff was nice. The only problem we had is there is no elevator, we were assigned to second floor and one person in our party had a difficult time with the stairs. Next time we will just make sure to request first floor rooms.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth, bluffton

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly nice for the area!
Stayed 1 night in Jun 2025

6/10 Okay

Ralph

Liked: Cleanliness
Hotel facilities are overall good. A little dated. Sound insulation between rooms in need of upgrading. Tub did not have stopper. The staff was very friendly and helpful. Breakfast was also tasty.
Stayed 2 nights in Jun 2025

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean, convenient. Good hot breakfast!
Stayed 1 night in Jun 2025

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice breakfast. Clean. Decent place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Joel

Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

GARY

Stayed 1 night in May 2025

10/10 Excellent

Ruben

Stayed 1 night in May 2025

10/10 Excellent

Jose, Palmetto Bay

Liked: Cleanliness
Very Great
Stayed 1 night in Apr 2025

8/10 Good

Jean

Business traveller
Liked: Property conditions & facilities
Hotel was very clean. Check in person not very pleasant. Check out person very nice.. Walls are a little thin but otherwise a very nice hotel.
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Toilet was not clean at check in. Other than that, room was nice. AC worked well.
Stayed 3 nights in May 2025

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice and clean, but breakfast was the same both mornings. The fresh fruit was just oranges- could have used a banana or apple. Boring choices. Also, we were on the first floor and the people above us were very noisy. It’s really the only hotel in Berkeley Springs unless you want to go to the spa one.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

CHALK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is excellent! The rooms are clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

kurt

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was VERY clean and comfortable. Also very quiet. Dolores at the front desk was pleasant, friendly, and efficient. Restaurant right next to the hotel was great. Service was amazing and the food delicious. Can’t say enough about our stay. Highly recommend!
Stayed 1 night in May 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, room comfort

Okay but dated

The hotel was very clean but also very dated and in need of upgrades. Low toilets, dated furnishings, and basic televisions. So for one night it was okay but I would not use for an extended stay. Unfortunately it is the only hotel in the area!
Stayed 1 night in May 2025