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DoubleTree by Hilton Helena Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Helena Downtown

Exterior
Business centre
Premium bedding, down duvets, in-room safe, desk
Italian cuisine
Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
22 N Last Chance Gulch Street, Helena, MT, 59601
  • Place, Reeder's Alley
    ‪5 min walk‬
  • Place, Cathedral of St. Helena
    ‪9 min walk‬
  • Place, Helena Civic Center
    ‪14 min walk‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Helena

When you stay at DoubleTree by Hilton Helena Downtown in Helena, you'll be near the airport, within a 10-minute walk of Holter Museum of Art and Original Governor's Mansion. .This hotel is 0.3 mi (0.5 km) from Reeder's Alley and 0.3 mi (0.5 km) from Cathedral Church of St. Peter.

What's nearby

  • Reeder's Alley - 5 min walk - 0.4 km
  • Cathedral of St. Helena - 9 min walk - 0.8 km
  • Helena Civic Center - 14 min walk - 1.2 km
  • Carroll College - 17 min walk - 1.4 km
  • Montana State Capitol - 4 min drive - 2.1 km

Getting around

  • Helena, MT (HLN-Helena Regional) - 10 min drive

Restaurants

  • ‪Cafe Zydeco - ‬14 min walk
  • ‪Jester's Bar - ‬8 min walk
  • ‪The Bagel Co. - ‬12 min walk
  • ‪RB Drive-in - ‬18 min walk
  • ‪Brewhouse Pub & Grille - ‬17 min walk

About this property

DoubleTree by Hilton Helena Downtown

DoubleTree by Hilton Helena Downtown offers 72 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Helena hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features concierge services, a fireplace in the lobby, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle.
You can enjoy a meal at Bella Roma serving the guests of DoubleTree by Hilton Helena Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Helena? This hotel has 2242 square feet (208 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bella Roma - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bella Roma

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,242 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5.00 to 15.00 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Helena Downtown
Holiday Inn Hotel Helena Downtown
Holiday Inn Helena Downtown Hotel
Holiday Helena Downtown
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena

DoubleTree by Hilton Helena Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 296 out of 514 reviews
Rating 8 - Good. 146 out of 514 reviews
Rating 6 - Okay. 39 out of 514 reviews
Rating 4 - Poor. 20 out of 514 reviews
Rating 2 - Terrible. 13 out of 514 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Reyna

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, and wonderful service!
Stayed 2 nights in Jan 2026

10/10 Excellent

Arianna

Stayed 2 nights in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

8/10 Good

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean, super nice staff, pool and hot tub were very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Tiffani

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk went above and beyond! Thank you for your help with my reservation.
Stayed 1 night in Dec 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, amenities
Staff are wonderful and we love the location gym and laundry. We stay here every time we visit family.
Stayed 4 nights in Dec 2025

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent customer service.
Stayed 1 night in Nov 2025

4/10 Poor

Lukas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was run down and dirty. Evening/night staff was not friendly at all. If he doesn’t like his job, he should do something else. Morning staff were excellent. Phone in room was broken. Heating in room very noisy. Location is amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Tasha

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is wonderful!
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in was not great. We weren’t greeted, we were not even sure we were in the right place. After much time waiting we were given our room key card. Computers were down. They seemed short staffed. The room was good and very comfortable. We were disappointed that the hot tub was not working. The location of the hotel is great!
Cathedral
Nighttime view from hotel window
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Building seemed a little older but it was upkept and had everything we needed for a quick overnight stay
Stayed 1 night in Nov 2025

10/10 Excellent

Linda, Billings

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Actually the entry way had 2 pigeons and their bird poop needed to be cleaned up.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheri, Redwood Valley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Check-in was easy peasy, we each received a warm chocolate cookie. They also have an allergy free cookie option. Our room was clean and spacious, and the king bed was delightful. Would definitely stay again and I highly recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

THOMAS, POLSON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Ben

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was very musty and the internet in the room didn't work.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and room was clean. Will book with this hotel again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Sep 2025

4/10 Poor

HIROKI

Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Yep
Stayed 3 nights in Sep 2025

8/10 Good

Marlee

Liked: Cleanliness, staff & service
Room had some maintenance issues, nothing that was out of control but could use some love.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Stayed 2 nights in Aug 2025