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Residence Inn by Marriott Helena

3.0 star property

Photo gallery for Residence Inn by Marriott Helena

Indoor pool
Property amenity
Exterior
Lobby
Check-in/check-out kiosk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Gym
  • Kitchen

Explore the area

View map
2500 E Custer Ave, Helena, MT, 59602
  • Place, Montana State Capitol
    ‪6 min drive‬
  • Place, Carroll College
    ‪7 min drive‬
  • Place, Cathedral of St. Helena
    ‪7 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible) | Bathroom

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Fireplace)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Fireplace)

8.8 out of 10
Excellent
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(24 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Helena

When you stay at Residence Inn by Marriott Helena in Helena, you'll be near the airport, within a 5-minute drive of Last Chance Tennis Center and St. Peter's Medical Group North. .This family-friendly hotel is 3.1 mi (5 km) from Bill Roberts Golf Course and 3.4 mi (5.4 km) from Great Northern Carousel.

What's nearby

  • Montana State Capitol - 6 min drive - 6.5 km
  • Helena Civic Center - 6 min drive - 5.2 km
  • Montana Historical Society Museum - 6 min drive - 6.5 km
  • Carroll College - 7 min drive - 5.5 km
  • Cathedral of St. Helena - 7 min drive - 5.5 km

Getting around

  • Helena, MT (HLN-Helena Regional) - 2 min drive

Restaurants

  • ‪Copperline Hardware - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle - ‬2 min drive
  • ‪Shellie's Country Cafe - ‬3 min drive
  • ‪Taco John's - ‬4 min drive

About this property

Residence Inn by Marriott Helena

Family-friendly hotel with free breakfast and airport shuttle service
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 91 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Helena. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Helena? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.
Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Personal motorised watercraft
  • Ski storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Reviews

Residence Inn by Marriott Helena Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 501 reviews
Rating 8 - Good. 68 out of 501 reviews
Rating 6 - Okay. 24 out of 501 reviews
Rating 4 - Poor. 12 out of 501 reviews
Rating 2 - Terrible. 7 out of 501 reviews

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting Helena, MT. It’s the closest and most convenient to where we’re visiting, with plenty of shopping nearby without having to go downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Delicious breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Home Away from Home Place to Stay

Spacious suite that suited our needs for our 2 week stay. Comfortable beds, well appointed kitchenette. Our room was on the first floor, which was VERY convenient for the little grandchildren and the dogs. The breakfast offerings were varied and always fresh. The splash pad was NOT working properly, but the kids still enjoyed it and the pool. When we had a minor maintenance issue, the staff attended to it right away. We definitely will stay here again.
Stayed 14 nights in Jul 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia, Centennial

Stayed 2 nights in Jul 2025

10/10 Excellent

Candice

Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

What a beautiful place. The folks working there were kind, helpful and a pleasure to stay with. Would highly recommend
Stayed 2 nights in Jul 2025

8/10 Good

Shawn

Stayed 2 nights in Jun 2025

10/10 Excellent

Rosalinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything. Staff great. Although no one to light pilot of fireplace in room which I paid extra for so one very cold night.
Stayed 3 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great location and size of rooms
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Jun 2025

8/10 Good

nicole

Stayed 1 night in May 2025

2/10 Terrible

TROY

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast was horrible. Frozen waffles. No bacon, only turkey sausage. Fresh fruit was out. Eggs were from powder. Paid $300 per night, definitely expected better.
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During construction but great room
Stayed 1 night in Apr 2025

4/10 Poor

Diana

Travelled with family and small children
Liked: Amenities
The pool was cold and the infant playground needs to work and definitely warm up! Breakfast decent and staff very kind.
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Amanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

W.H. (Skip)

Liked: Cleanliness, staff & service, property conditions & facilities
Day 1: Room not cleaned, nor linens changed. Day 2: After request, room cleaned, linens not changed Day 3: After request, room cleaned, linens changed. Staff was very friendly. Breakfast was good
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a great place to stay and breakfast was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Stayed 1 night in Mar 2025

2/10 Terrible

Martha

Stayed 1 night in Mar 2025