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Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property

Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout curtains
Reception
Hypo-allergenic bedding, in-room safe, blackout curtains
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
20920 Matteson Avenue, Matteson, IL, 60443
  • Credit Union 1 Amphitheatre
    ‪8 min drive‬
  • Odyssey Fun World
    ‪9 min drive‬
  • Tinley Park Convention Center
    ‪11 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

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Holiday Inn Express & Suites Chicago Matteson by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.3 out of 5, 868 reviews
The price is NZ$266
includes taxes & fees
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About the area

Matteson

Located in Matteson, Hampton Inn & Suites Chicago Southland-Matteson is in the suburbs, a 2-minute drive from Hanger Clinic and 5 minutes from Franciscan St. James Health - Olympia Fields. .This hotel is 2.7 mi (4.4 km) from WellGroup HealthPartners and 2.9 mi (4.6 km) from Franciscan Health Olympia Fields.

What's nearby

  • Hanger Clinic - 15 min walk - 1.3 km
  • Franciscan Health Olympia Fields - 5 min drive - 4.9 km
  • Credit Union 1 Amphitheatre - 8 min drive - 8.1 km
  • Odyssey Fun World - 9 min drive - 10.2 km
  • Tinley Park Convention Center - 11 min drive - 14.6 km

Getting around

  • Matteson 211th Street-Lincoln Highway Station - 4 min drive
  • Chicago Midway Airport (MDW) - 46 min drive

Restaurants

  • ‪Panera Bread - ‬4 min walk
  • ‪Long John Silver's - ‬5 min walk
  • ‪Olive Garden - ‬4 min walk
  • ‪White Castle - ‬9 min walk
  • Culver's

About this property

Hampton Inn & Suites Chicago Southland-Matteson

Suburban hotel with free breakfast and a fitness center
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Chicago Southland-Matteson. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Matteson? This hotel has 969 square feet (90 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (99 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chicago Southland-Matteson
Hampton Inn Hotel Southland-Matteson Chicago
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
Hampton Inn Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn Suites Chicago Southland Matteson
Hampton Chicago landMatteson
Hampton Inn And Suites Chicago Southland-matteson
Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Matteson
Hampton Inn & Suites Chicago Southland-matteson Hotel Matteson

Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 928 reviews
Rating 8 - Good. 254 out of 928 reviews
Rating 6 - Okay. 72 out of 928 reviews
Rating 4 - Poor. 45 out of 928 reviews
Rating 2 - Terrible. 64 out of 928 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anjanette

Stayed 3 nights in Jun 2025

2/10 Terrible

Anjanette

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
I had two rooms. My room (#320) was fine. Unfortunately, the 2nd room was a HUGE problem. Both my Son and grandchildren suffer from Acute Chronic Asthma in addition to my Daughter in Law lives with Lupus. Both medical issues were aggravated with faulty AC unit in room # 312. They called to complain that Friday evening once checked in/settled. It was checked and assumed that cold air was blowing out, much to their dismay with was not working throughout the night. Room temps climbing to almost 78 degrees overnight. They did not want to wake me to follow up with the front desk-thinking that I needed to follow up. Once morning came, my son notified me of the issue. Front desk said that the Tech would be in by 9am and we would know something by 10am. In the meantime, I requested that they be moved to another room. I was told that nothing would be available until after noon. They chose to go to the pool to wait it out. After a few back and forth with the tech confirming that to AC needed to be replaced, they were moved to room # 318. Unbeknownst to me, that this delay resulted in a hospital visit, my granddaughter needing a nebulized treatment. What should have been a good weekend was far from that.
Stayed 3 nights in Jun 2025

2/10 Terrible

William

Stayed 1 night in Jun 2025

10/10 Excellent

Collis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Great!
Stayed 2 nights in Jun 2025

4/10 Poor

James

Stayed 1 night in May 2025

4/10 Poor

Colleen

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Oversold rooms and couldn’t get room we paid for.
Stayed 1 night in Jun 2025

8/10 Good

perry

Travelled with family
Liked: Cleanliness, amenities
The hotel staff was very good. The rooms were clean and wells stocked with towels and bath accessories. I was disappointed with the breakfast, oatmeal re.oved from menu, sausage patties were too dry on Friday morning, not enough bananas put out.
Stayed 3 nights in May 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unfriendly hotel, always calling police for the guests in the hotel, my wife was at a point wanted us to check out into a nearby hotel,but given that I have been a member of Hilton Honors for more thank 2 decades, I had to calm her down. The experience was very horrifying, when they evicted an Autistic child, his siblings and parents with almost four police men, all efforts to plead with the management was proved unsuccessful. I have never seen a Hilton brand hotel like this in my entire lifetime. I recommend Hilton Honors to remove their name brand on this hotel or alternatively remove all the management and staff of that said hotel. Very horrible NOT recommended for any serious traveller.
Stayed 3 nights in May 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Staff & service
They overbooked the hotel and did not have the double queen suite I booked two months prior nor the king room my sister requested so they downgraded her to a double room. They were poorly managed and the police were already on the premises kicking other guests out and management talking loudly and rudely to other guests. They also had absurd rules about no cake being allowed in the hotel. Really strange. We obviously chose to stay elsewhere.
Stayed 1 night in May 2025

2/10 Terrible

ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms we booked werent available. We had to cancel. They said Hilton overbooked them. Staff had several issues with other guests while we were there. Handled unprofessionally. We had to go to another hotel.
Stayed 1 night in May 2025

8/10 Good

Lakesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience. The Facility was neat and clean. There are stores and restaurants close to the Hotel. We felt very safe.
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satified

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Stayed 3 nights in May 2025

2/10 Terrible

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an absolute catfish. The staff is attitudy, unprofessional and the hotel has severe maintenance issues that are not only not being addressed, but ignored upon bringing it to their attention. I WOULD NEVER stay here again. Also, the front desk is as barely at the front desk and they don’t answer the phone after hours if you are a guest. 10/10 highly DO NOT recommend.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2025

10/10 Excellent

Telisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, we will be booking another stay very soon.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and in great shape. Bed was very comfortable. Bathroom was clean and everything was properly maintained.
Stayed 2 nights in May 2025

10/10 Excellent

Mica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Celina was the best! She made such a difference in our stay. I would come back just based on her being there. Overall it was a positive experience. My breakfast experience was not ideal. I was a little disappointed that they ran out of syrup and I could not eat a homemade waffle. They were also out of oatmeal.
Stayed 2 nights in May 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, safe and convenient.
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel Stay -Dirty and Stinky

The hotel was under construction which was not notated when booking. There was NO WATER COULD NOT EVEN WASH UP from 9am to 6pm. I HAD TO LEAVE AND WASH UP AT A FRINDS HOUSE WHICH WAS 30 Mins away. I for refund and I would go to another hotel I was told they do NOT offer refunds and oh well there is nothing they could do to accommodate me for the problem. I would have NEVER booked this property if I had known. Also the room was very stinky like mold or mildew. I will NEVER RETURN to this property. This hotel really needs to be shut down. Upon checking the guy at the front desk was on his cell phone on a personal call and did not even acknowledge me. Horrible customer service and even terrible hotel conditions. I had better service at home! WILL NEVER RETURN! Oh also there was black particles coming out of the faucet once the water came on in the evening. Pictures below
Stayed 2 nights in Apr 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

James

Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay
Stayed 1 night in Apr 2025