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Holiday Inn Express & Suites Merrillville by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Merrillville by IHG

Down duvets, in-room safe, desk, blackout curtains
Property amenity
Exterior
Free daily continental breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View map
8460 Mississippi St, Merrillville, IN, 46410
  • Place, Westfield Southlake Mall
    ‪11 min walk‬
  • Place, Albanese Candy Factory
    ‪5 min drive‬
  • Place, Crown Point Sports Complex
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-in Shower)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Down duvets, in-room safe, desk, blackout curtains

Suite, Multiple Beds

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

Down duvets, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn and Suites By Marriott Merrillville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,010 reviews
The price is NZ$181
includes taxes & fees
9 Nov - 10 Nov
Fairfield Inn and Suites By Marriott Merrillville

About the area

Merrillville

When you stay at Holiday Inn Express & Suites Merrillville by IHG in Merrillville, you'll be in the business district, within a 5-minute drive of Westfield Southlake Mall and Vibra Hospital of Northwestern Indiana. .This hotel is 11.9 mi (19.2 km) from Indiana Dunes National Park and 14.2 mi (22.9 km) from Lake Michigan.

What's nearby

  • Westfield Southlake Mall - 11 min walk - 1.0 km
  • Albanese Candy Factory - 5 min drive - 5.6 km
  • Crown Point Sports Complex - 8 min drive - 9.4 km
  • Deep River Water Park - 8 min drive - 9.9 km
  • Lake County Fairgrounds - 11 min drive - 11.5 km

Getting around

  • Gary Metro Center - 17 min drive
  • Chicago Midway Airport (MDW) - 71 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬11 min walk
  • ‪Culver's - ‬16 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Holiday Inn Express & Suites Merrillville by IHG

Hotel in Merrillville with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Merrillville by IHG offers 96 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Merrillville Hotel
Holiday Inn Express Merrillville
Inn Express Merrillville
Holiday Inn Express Suites Merrillville
Holiday Inn Express Suites Merrillville
Holiday Inn Express Suites Merrillville by IHG
Holiday Inn Express Suites Merrillville an IHG Hotel
Holiday Inn Express & Suites Merrillville by IHG Hotel
Holiday Inn Express & Suites Merrillville by IHG Merrillville

Holiday Inn Express & Suites Merrillville by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 745 reviews
Rating 8 - Good. 152 out of 745 reviews
Rating 6 - Okay. 72 out of 745 reviews
Rating 4 - Poor. 33 out of 745 reviews
Rating 2 - Terrible. 54 out of 745 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jalah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor had sharpie marker all on it Nobody was ever able to bring us what we needed
Stayed 2 nights in Aug 2025

2/10 Terrible

Keather

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Aarika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights with a family of 7. They were able to accommodate our large family without having to spend tons of money for an extra room. They serve breakfast, while it was the same options everyday it was delicious. Houskeeping tidied up everyday while we were gone. No smoke smell or loud noises during our stay. The pool is only about half the size of a normal pool but it was fun for our family. Great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the property and overall everything was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Kylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights with family of 4. One of the cleanest properties we've stayed at. When we went down the hallway of our hotel room, it smelled of cleaning chemicals which was nice to know it was cleaned and not musty. Air conditioner in room was cold. Bedding was fresh on beds. Mattresses were not the most comfortable, but cleanliness of the room made up for it. Breakfast was great. Lots of options and was constantly refilled to not run out of hot or cold food options. We utilized the washer and dryer on site. Was affordable, but there was no option to purchase detergent. Dryer didn't get hot enough to completely dry our clothes. Check in and out was a breeze. Friendly and attentive staff. Would absolutely stay here again.
Stayed 3 nights in Jul 2025

6/10 Okay

Keven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nicee and clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Gilda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay! Our family came out and visited us in the hotel Lobby. Our room could not accommodate us all.But everything worked out My brother was especially comfortable in the lobby. He is a double amputee so he is always conscious about taking up space with his wheelchair! The staff treated us respectfully and made sure we were comfortable!. The1 thing the pool was not in good shape and closed during our visit. So my grandchildren did not get a chance to enjoy it. However, they went to the beach the following week!
Stayed 3 nights in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Very quick and easy.
Stayed 1 night in Jul 2025

8/10 Good

Abdelbassat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rochell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience!
Stayed 2 nights in Apr 2025

6/10 Okay

Ericka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy but hope you like music all night

Room is comfy , pool was cooling , kinda surprised at the $50 deposit my website didn't say anything about. Breakfast good, room good. However do not get a room above the lobby. You hear their music for the lobby ALL NIGHT LONG. Sounds like a jam session. Didn't get a lot of sleep at all. Besides that pretty good. DID like the full size shampoo, conditioner, body wash, etc. and Dove! Night light in bathroom was great for us to see by.
Full size don't need to bring your own.
Face wash and skin care. Awesome.
Night light for the bathroom!!!! Yes and thank you.
Stayed 1 night in Jul 2025

2/10 Terrible

Seneika

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unattended Front Desk and Hostile Srvice

I arrived shortly after 1 a.m. after 13+ hours of travel to find the front desk completely unattended. I waited alone in the lobby for over 90 minutes with no staff, no access to my prepaid room, and no security. The alarm panel was beeping with a flashing trouble symbol, and I walked the hotel calling out “Hello?” multiple times. I even recorded video to show it was vacant. There was a handwritten Post-it with my name, confirming they knew I’d arrive late. I had also called earlier to inform them my flight was delayed and was assured check-in after midnight was fine. While I was on the phone with customer support trying to find another hotel, they called the front desk, and I answered since no one else was there. Well sometime after that, the front desk attendant finally returned. Instead of apologizing, he was rude, aggressive, and intentionally intimidating. He said I had an “attitude” and even told me to “just go” because he didn’t like how I handed him my ID. He said I was “late for check-in” and he “didn’t have to give me a room,” despite knowing I was coming. Other staff had been great, but this experience was unprofessional, disrespectful, and unsafe. I do not recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was very nice for last minute stay. Clean and well kept. Staff was very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Alberteen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was not the best water runnig on floor from the toilet i was there for 2nites second nite offer new room but leavin next mornin so i not takeit
Stayed 2 nights in Jun 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast was good!
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. They also serve a nice continental style breakfast with many options to choose from. The rooms were very spacious and they also offer Netflix plus other apps on television to keep you entertained. So overall, it was a very nice stay at this location.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to the interstate
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Surely will end up staying there again when I'm in the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator was broken, not a huge deal with one working. Room 421 wires hanging from window and couldn’t figure out how to lower shades. Overall nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Lajazmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here multiple times. It is clean and close off highway. Breakfast was delicious 😋 hot cinnamon rollswere the best
Stayed 1 night in May 2025