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Quality Inn Merrillville

2.5 star property

Photo gallery for Quality Inn Merrillville

Pool
Reception
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Breakfast area

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View map
1350 E 83rd Ave, Merrillville, IN, 46410
  • Place, Westfield Southlake Mall
    ‪11 min walk‬
  • Place, Albanese Candy Factory
    ‪5 min drive‬
  • Place, Crown Point Sports Complex
    ‪7 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Merrillville

With a stay at Quality Inn Merrillville in Merrillville, you'll be within a 5-minute drive of Westfield Southlake Mall and Albanese Candy Factory. .This hotel is 11.9 mi (19.2 km) from Indiana Dunes National Park and 14 mi (22.5 km) from Lake Michigan.

What's nearby

  • Westfield Southlake Mall - 11 min walk - 1.0 km
  • Albanese Candy Factory - 5 min drive - 6.0 km
  • Crown Point Sports Complex - 7 min drive - 9.8 km
  • Deep River Water Park - 8 min drive - 10.3 km
  • Lake County Fairgrounds - 11 min drive - 11.9 km

Getting around

  • Gary Metro Center - 18 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 84 min drive

Restaurants

  • ‪Portillo's Hot Dogs - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬11 min walk
  • ‪Culver's - ‬16 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Quality Inn Merrillville

Hotel in Merrillville with free parking
Quality Inn Merrillville offers 58 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 58 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Reviews

Quality Inn Merrillville Reviews

6.6

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 220 out of 793 reviews
Rating 8 - Good. 202 out of 793 reviews
Rating 6 - Okay. 115 out of 793 reviews
Rating 4 - Poor. 95 out of 793 reviews
Rating 2 - Terrible. 161 out of 793 reviews

Reviews

6/10 Okay

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Disliked: Staff & service
The property was dirty and smelly broken toilet seat handicap was filthy the towels were dingy and dirty there was an Oder of mold and mildew and when I went to the front desk to complain and ask for a refund I was met with hostility disrespect and a I don’t care attitude and was told to leave and get a refund from the booking site I had insurance on my stay and was denied a refund I provided video and photos of the issues
Stayed 2 nights in Jul 2025

8/10 Good

Akano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Eew to the pool

The pool area was disgustingly dirty. There were fake finger nails on the floor, fake eyelashes in a spilled coffee cup in the table and a dozen or more used towels lying around. The air conditioner in our room was broken and could not be fixed and they were out of other rooms so we didn’t end up staying the night. The staff promised that they would refund our money. When you book through Hotels.com you have to request a refund with them also and it’s not as immediate as getting it at the front desk before you walk out the door and head out of town. It turned out fine and we were refunded the next morning but it caused a little anxiety.
Stayed 1 night in Jul 2025

2/10 Terrible

Dale

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in the wait was over 5 mins. for someone to show up. The room was smelly like it had been sprayed and for good reason the bed had BED BUGS. We left immediately and told the staff at the desk why and all they said was sorry. This hotel should not be on Expedia's list and I expect Expedia to refund my money. I have been loyal member for years but this was wrong. Please refund my money and never list this hotel again.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst nightmare

Worst stay ever!! I ran into multiple issues while here…we got a non smoking room(only option we seen) but somehow they thought it would be acceptable to give us a room with burns in the duvet cover and on our sheets (burns with a little rigid marks making it very uncomfortable to sleep on), there were three lamps in our bedroom. All three of those lamps had stains on them, wrinkles and deteriorating. The carpet had a giant red stain on the left side of the bed, along with blood stains on the back commode(tank and bowl) that DID NOT BELONG TO ME I found this to be super unsanitary but when I addressed all these issues to the front desk representative he said its probably just ketchup (my question was then why would ketchup be in the bathroom and on the toilet?) as well as the unstable foundation in the latrine(wall crumbling down and liquid coming out) And to really set things off the power at this facility kept going out the entire duration of my stay(I never heard or seen a hotel with a backup generator) . Thankfully my children weren’t with me because this is unacceptable and to know I had no where else I could go cause they refused a refund and “didn’t” have any other rooms
Lamp #1
Lamp #2
Sheets
Blood on toilet tank and wall (no it’s not mine)
Stayed 1 night in Jul 2025

2/10 Terrible

Gail

Stayed 1 night in Jul 2025

10/10 Excellent

Lovlis

Stayed 1 night in Jul 2025

2/10 Terrible

Mica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms, smelled like smoke and something else, the pool water was dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alice

Travelled with family
First time at this location, check in was fast, the first room was to the kids liking, we was able to go to another room, the kids enjoyed the pool , it just wasn’t any extra towels when then got out of the pool, they served breakfast, and no late check out.
Stayed 1 night in Jul 2025

4/10 Poor

Sally

Disliked: Property conditions & facilities
Near Valparaiso College for LSM Music camp, but water puddles on floor by entrance to elevator and felt unsafe due to hotel patrons yelling in hallway.
Stayed 1 night in Jul 2025

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here as always
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica, Lisle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smells, there was a bug flying around the bathroom, the towels were dirty. The refrigerator didn't work and the toilet didn't flush.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Stayed 1 night in Jul 2025

2/10 Terrible

jose

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room dirty bathroom towels blood like stains on door and light fixtures
Blood like stains on light fixtures
Dirty pillow and bedding sheets
Blood like stains light fixtures
Stayed 1 night in Jul 2025

4/10 Poor

miesha

Poor need deep clean
Stayed 1 night in Jul 2025

8/10 Good

Johnny, Wichita

Stayed 1 night in Jul 2025

4/10 Poor

Cinnamon

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities
The supervisor, a gentlemen with glasses was very rude and condescending towards me and my mother when we asked if we could be accommodated for our fridge not working in our room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chuck

Love it here. We come all the time for a quick staycation
Stayed 1 night in Jul 2025

6/10 Okay

Antoine

Stayed 2 nights in Jun 2025

2/10 Terrible

Maquilla

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Need better housekeeping the rooms still be dirty , sheets ,pillows curtains towels are either stained badly or they not washing them & new linen pls , the pool water was a dirty green color not clear at all also dead flys stuck on the curtains which hasn't been cleaned or changed since they open the place I will never go back there with my daughters..........
Stayed 1 night in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service

Displeasing and rude cs

I was a traveler and my family didn’t like customer service at all. he was very short and rude the entire stay. He talked over me and I was very disappointed. I will never stay at this hotel again . Ratings 1.5/10
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025