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Best Western Plus Panama City Hotel

2.5 star property

Photo gallery for Best Western Plus Panama City Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry

Explore the area

View map
Mercedes Avenue, 2338, Panama City, FL, 32405
  • Place, Panama City Mall
    ‪8 min walk‬
  • Place, Ascension Sacred Heart Bay
    ‪5 min drive‬
  • Place, Panama City Marina
    ‪7 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Panama City
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$163
includes taxes & fees
30 Oct - 31 Oct
La Quinta Inn & Suites by Wyndham Panama City

About the area

Panama City

When you stay at Best Western Plus Panama City Hotel in Panama City, you'll be near the airport, within a 5-minute drive of Panama City Mall and Linos Park. .This hotel is 11.2 mi (18 km) from Tyndall Air Force Base Visitor Center and 11.8 mi (19.1 km) from Shipwreck Island Waterpark.

What's nearby

  • Panama City Mall - 8 min walk - 0.7 km
  • Ascension Sacred Heart Bay - 5 min drive - 4.6 km
  • Panama City Marina - 7 min drive - 5.6 km
  • Gulf Coast State College - 9 min drive - 9.7 km
  • Tyndall Air Force Base Visitor Center - 20 min drive - 20.5 km

Getting around

  • Northwest Florida Beaches Intl. Airport (ECP) - 29 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Pepper's - ‬15 min walk
  • ‪Chicken Salad Chick - ‬14 min walk
  • ‪Chow Time - ‬14 min walk

About this property

Best Western Plus Panama City Hotel

Hotel in Panama City with free breakfast and a 24-hour fitness center
Best Western Plus Panama City Hotel offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. 45-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 59 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a living plant wall.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Living plant wall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn City/Panama
Hampton Inn City/Panama Hotel
Hampton Inn City/Panama Hotel Panama City Mall City
Hampton Inn Panama City Panama City Mall Hotel
Best Western Plus Panama City
Hampton Inn Panama City panama City Mall
Best Western Plus Panama City Hotel Hotel
Best Western Plus Panama City Hotel Panama City
Best Western Plus Panama City Hotel Hotel Panama City

Best Western Plus Panama City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 850 reviews
Rating 8 - Good. 199 out of 850 reviews
Rating 6 - Okay. 87 out of 850 reviews
Rating 4 - Poor. 52 out of 850 reviews
Rating 2 - Terrible. 55 out of 850 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Irvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Mold and roaches in room. Property did zero to help the situation. Very disappointed with situation.
Stayed 1 night in Jul 2025

10/10 Excellent

JAMES

Stayed 2 nights in Jul 2025

2/10 Terrible

Jamie

Travelled with family
Liked: Staff & service, amenities
Do not stay here! The room smelled awful like wet laundry that been sitting for awhile. The carpet felt wet and the bdd felt wet
Stayed 4 nights in Jul 2025

10/10 Excellent

Tacarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Staff was very friendly! Property was very nice. Rooms were spacious. The room had a beautiful blue turquoise accent wall. The bathroom was huge!! The shower fantastic. It was quiet and plenty of parking. Buffet type breakfast. The pool was outside and it was clear and very nice. There is a water machine in the lobby so you can fill your tumbler. They have a Keurig machine which makes different types of coffee. It was a bit pricey, but you pay for what you get. We would definitely stay here again. I would highly recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melinda

Stayed 1 night in Jul 2025

10/10 Excellent

Shanna

Liked: Cleanliness
The hotel is (old) and in a bit of a not so nice area but the staff was very nice and attentive to your needs
Stayed 2 nights in Jun 2025

6/10 Okay

RHONDA

Business traveller, Travelled with partner
Liked: Staff & service
My bed had stains on the sheets and duvet. She brought me clean sheets but I had to change the sheets myself. She was the only one working and was so overwhelmed. People were tracking from the pool so she was mopping the floors and handing out towels and then sheets and also checking people in. She did all of this with a smile and was quick to respond and help.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such fun

It was a wonderful stay! My family and I enjoyed it thoroughly! We loved the breakfast and enjoyed time in the pool! We recommend Best Western Plus to our family and friends!
Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025

2/10 Terrible

Garrett

Stayed 3 nights in Jun 2025

8/10 Good

James

Liked: Amenities
The staff was very helpful and knowledgeable about the area
Stayed 2 nights in Jun 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room appeared to be clean. There was a big roach in our room that we could not kill so that was aggravating Having to make sure everything was up off the floor. Everything else was just ok at the hotel. The breakfast was good. There was one elevator so that could take some time. It served its purpose for one night but it was kind of expensive. It was close to shopping and restaurants. Our room key deactivated the morning we checked out and I had to go get another key. That was invonvienant. Overall the stay was ok.
Stayed 1 night in Jun 2025

8/10 Good

Yvette

Travelled with family, Business traveller
Liked: Amenities
Nice staff very understanding and pleasant people. No issues would stay again . Spacious rooms no smell was a plus!
Stayed 1 night in Jun 2025

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and staff was very nice. Very affordable option for the area. The free breakfast was very good. Would definitely stay here again next time my family visits!
Stayed 5 nights in Jun 2025

10/10 Excellent

Victoria Joyce

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean staff was friendly and helpful. Would definitely stay again next time
Stayed 1 night in Jul 2025

10/10 Excellent

Nykeriah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Shielagh

Stayed 2 nights in Jun 2025

10/10 Excellent

Satoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

2/10 Terrible

Catrice

Travelled with family
Disliked: Cleanliness, amenities
Dear Best Western Customer Service, I am writing to file a formal complaint regarding a disturbing and disappointing experience my family and I had during our recent stay at the Best Western Plus in Panama City, Florida. While I’d like to first commend Ms. Kelly from the breakfast area—who was incredibly kind, welcoming, and professional—this was the only highlight of our stay. She greeted us warmly as we stepped off the elevator, and breakfast was excellent. My entire family enjoyed it, and her attitude was a much-needed contrast to what we experienced elsewhere. Unfortunately, nearly every other part of our visit was unacceptable. The front desk associate, Haley, was shockingly rude and unprofessional. She never asked for ID or payment, and when a glitch on Expedia caused two reservations to appear, she canceled one without my permission—even after I told her not to, knowing it was non-refundable. When I questioned her actions, she gave me the silent treatment, rolled her eyes, and told me to “just call Expedia” with no regard for the inconvenience she caused. When I asked what I was signing, she slaps a paper and room key on the counter and walked away without explanation. My children watched this unfold in disbelief. Later, my daughter said, “Mommy, we saw her roll her eyes at you. She’s lucky you didn’t go off.” The room conditions were even worse: • Stains on the duvet and sheets. • mildew and hair in shower • Dirty towels • One room had a non-working TV
Stayed 1 night in Jun 2025