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Umbral, a Curio Collection by Hilton

4.5 star property

Photo gallery for Umbral, a Curio Collection by Hilton

Lobby
Outdoor pool
Breakfast, lunch, dinner served; al fresco dining
Outdoor pool
Breakfast, lunch, dinner served; al fresco dining

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Gym

Explore the area

Map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Zócalo
    ‪7 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Paseo de la Reforma
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Indoor Balcony)

Down duvets, in-room safe, individually decorated, desk

Room, 2 Single Beds (Indoor Balcony)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$464
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includes taxes & fees
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About the area

Mexico City

A stay at Umbral, a Curio Collection by Hilton places you in the heart of Mexico City, within a 15-minute walk of Zócalo and Palacio de Bellas Artes. .This luxury hotel is 0.6 mi (1 km) from Alameda Central and 2.2 mi (3.6 km) from Paseo de la Reforma.

What's nearby

  • Metropolitan Cathedral - 5 min walk - 0.5 km
  • Zócalo - 7 min walk - 0.6 km
  • Palacio de Bellas Artes - 8 min walk - 0.8 km
  • Alameda Central - 10 min walk - 0.9 km
  • Paseo de la Reforma - 3 min drive - 1.5 km

Getting around

  • Zocalo Station - 7 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Centro Histórico - ‬1 min walk
  • ‪El Café Palacio - ‬2 min walk
  • ‪La Parroquia de Veracruz - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Pirates Burgers - ‬2 min walk

About this property

Umbral, a Curio Collection by Hilton

Luxury hotel with bars and a fitness center
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 59 individually decorated guestrooms, featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include concierge services and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Terraza Umbral Restaurant, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 19600 square feet (1821 square meters) of space consisting of conference space and 3 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Terraza Umbral Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Terraza Umbral Bar - This rooftop bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terraza Umbral Bar
  • Terraza Umbral Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19,600 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
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Umbral, a Curio Collection by Hilton Hotel Mexico City

Umbral, a Curio Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 261 out of 343 reviews
Rating 8 - Good. 53 out of 343 reviews
Rating 6 - Okay. 11 out of 343 reviews
Rating 4 - Poor. 10 out of 343 reviews
Rating 2 - Terrible. 8 out of 343 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Emma Ruby Hernandez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend/will stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kyeshah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great stay! Will return!
Stayed 4 nights in Feb 2025

10/10 Excellent

ingrid shuey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved the historic center location and rooftop pool!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Cool modern design and architectural features in an old building. Unique property with a quiet, lazy old world feel. Highly recommended!
Stayed 4 nights in Apr 2025

8/10 Good

Allan

Stayed 6 nights in Apr 2025

10/10 Excellent

Christopher Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Loved everything about it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Umbral Curio Collection for 7 days and it was perfect. The best asset this hotel has is its staff. The moment we walked in to the last minute everyone was attentive, polite and very professional. The hotel is very well located. The rooms and bathrooms are very big clean and very comfortable. Might have been only where our room was located but it was a bit noisy. Good hotel,comfortable and very well located. Will go back
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Avwab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and property was nice & clean
Stayed 4 nights in Mar 2025

6/10 Okay

Nayan, Manchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location and quality of the hotel is great. The pool pictures are not what you see when you arrive. Pool pictures are very deceiving and not true to real life. Restaurant staff are very rude. My bill was literally thrown at me
Stayed 2 nights in Mar 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Comfy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian L

Stayed 3 nights in Mar 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel ! Everything is near by. Very clean and staff is friendly and accommodating. I will come back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic hotel and nice staffs !
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Stayed 4 nights in Mar 2025

10/10 Excellent

Dionisio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional, the only minor downside was that the turntable was not working.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ! Staff is pleasant and I loved the room and decor of the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Kanak

Stayed 3 nights in Feb 2025