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Valley Plaza Inn

2.0 star property

Photo gallery for Valley Plaza Inn

Sauna

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5221 Bay City Rd, Midland, MI, 48642
  • Place, Great Hall Banquet and Convention Center
    ‪2 min walk‬
  • Place, Midland Center for the Arts
    ‪8 min drive‬
  • Place, Dow Gardens
    ‪9 min drive‬
  • Airport, Saginaw, MI (MBS-MBS Intl.)
    ‪11 min drive‬

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About the area

Midland

Located in Midland, Valley Plaza Inn is within a 10-minute drive of Dow Diamond and The Tridge. .This family-friendly hotel is 6.1 mi (9.9 km) from Emerson Park and 6.3 mi (10.1 km) from Midland Center for the Arts.

What's nearby

  • Great Hall Banquet and Convention Center - 2 min walk - 0.2 km
  • Midland Mall - 6 min drive - 12.2 km
  • Dow Diamond - 6 min drive - 7.3 km
  • Midland Center for the Arts - 8 min drive - 9.0 km
  • Dow Gardens - 9 min drive - 9.4 km

Getting around

  • Saginaw, MI (MBS-MBS Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Grove Tea Lounge - ‬6 min drive
  • ‪The Taste Of Midland - ‬4 min drive
  • ‪Ghengis Khan Mongolian BBQ - ‬2 min walk
  • ‪The Wheel House - ‬2 min drive

About this property

Valley Plaza Inn

Family-friendly hotel with 2 indoor pools and free breakfast
Valley Plaza Inn offers 162 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LED televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Midland? This hotel has 33906 square feet (3150 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 2 indoor pools
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • 2 indoor pools
  • Bowling alley
  • Children's pool
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 33,906 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Valley Inn
Best Western Valley Plaza
Best Western Valley Plaza Inn
Best Western Valley Plaza Inn Midland
Best Western Valley Plaza Midland
Plaza Valley
Best Western Midland
Best Western Valley Plaza Hotel Midland
Midland Best Western
Valley Plaza Inn Hotel
Valley Plaza Inn Midland
Best Western Valley Plaza Inn
Valley Plaza Inn Hotel Midland

Valley Plaza Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 510 reviews
Rating 8 - Good. 185 out of 510 reviews
Rating 6 - Okay. 92 out of 510 reviews
Rating 4 - Poor. 48 out of 510 reviews
Rating 2 - Terrible. 41 out of 510 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the bathroom also cobwebs under vanity.
Stayed 1 night in Sep 2021

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a lot of renovations…. Have stayed there before, has really gone down hill
Stayed 1 night in Sep 2021

2/10 Terrible

Sarah Luna

Stayed 2 nights in Sep 2021

4/10 Poor

Johanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend.

The hotel is VERY dated and in need of updating. Dirty carpets, broken screens, overall very scary. Located just off the highway and not close to any restaurants.
Stayed 2 nights in Sep 2021

8/10 Good

Samuel M

Travelled with family
Bed was uncomfortable. Needed a face lift.
Stayed 1 night in Sep 2021

4/10 Poor

Laura Mary, Traverse City

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is no longer a Best Western. The desk clerk was very kind but the room was unsatisfactory. Carpet dirty and wrinkled, toilet did not work properly and was af ceiling in poor condition. We drove 3 hrs home rather than stay
Stayed 1 night in Sep 2021

8/10 Good

Carl, Douglasville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2021

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The asphalt parking lot was softer than the bed we slept on.
Stayed 6 nights in Aug 2021

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Trip for Keith

It was for a concert. Whole family went. Wanted 2 rooms close by. They were separated by a ways. And beds were a little uncomfortable. But overall okay stay
Stayed 1 night in Aug 2021

4/10 Poor

Tamara

Travelled with partner
Disliked: Property conditions & facilities
The mattress was horrible! Neither of us slept. The hotel had no extra pillows and the ones on the bed were very small squares and just not at all supportive! Bathroom is very old and the tub had rust on it! Not at all satisfied with this particular Best Western in Midland MI. We frequently use other best western properties so I’m really surprised this one has their name.
Stayed 1 night in Aug 2021

4/10 Poor

Jason

Stayed 1 night in Aug 2021

2/10 Terrible

tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They charged me for the two rooms when I had already prepaid on expedia
Stayed 1 night in Aug 2021

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ss
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice quiet and clean room. The common areas were a bit dirty and the breakfast was disappointing. The kiddie pool, arcade, and sauna were not open unfortunately.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room did not get cleaned as it was suppose to after 2 nights.
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
House keeping never came by the whole time I was there. Very little hot water.
Stayed 3 nights in Jul 2021

10/10 Excellent

Robert

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to visit neighboring sites.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Parking area looked deserted, I thought they were closed. Check-in was ok, but when I came back with a problem (poor ac ) the night manager was rather hostile. The rooms looked very nice with the brick walls, but like the hallways , there seemed to be an odor of stale cigarette smoke. Perhaps, the odor was absobed by the bricks over time.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice patio with chairs to enjoy the outdoor area
Stayed 1 night in Jul 2021

8/10 Good

Anita

Travelled with family
Liked: Staff & service
Swimming area awesome!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find location, clean rooms, secure, nice staff.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures make this hotel look pretty good! Don't be fooled. My husband and I stayed recently and agreed if the management were different this place could be great. The staff seemed annoyed we were there. There was a food wrapper on the floor in our room. The tub wouldn't drain properly, and the carpet felt moist. The breakfast was limited because of low staff due to COVID, which is understandable. However, we felt like we were on a scavenger hunt to find everything. There was no rhyme or reason as to where food was placed and it was hard to find anything. We were so happy when we left that we didn't have to go back. Spend the extra money and stay closer to downtown Midland!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Not a good continual breakfast rooms smelled hot tub out of order
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Near where we wanted to stay - Valley Plaza. also wanted swimming pool. Elevator didn't work one evening. No one at desk when we needed more shampoo & washcloths. staff brought them up, but the washcloths were stained & dirty looking. Ick!
Stayed 1 night in Jul 2021