4/10 Poor
Carlos
17 Mar 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
I wanted to express my frustration regarding the recent water outage. The water was shut off for several hours, and although we were given a specific time for when it would be restored, that deadline was not met. This left us unable to use the bathroom or shower, which was extremely uncomfortable, especially since we didn't have access to a car to seek alternatives.
When the water was finally restored, I noticed that the restrooms downstairs were in poor condition, with all stalls uncleaned and filled with waste. My husband took the initiative to flush the stalls, but it was disappointing to see that the staff did not manage this situation better. This experience highlighted significant issues in management and maintenance that need to be addressed.
Carlos
Stayed 3 nights in Mar 2025