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Hilton Sandestin Beach Golf Resort & Spa

4.0 star property

Photo gallery for Hilton Sandestin Beach Golf Resort & Spa

Ropes course (team building)
Creator video
Deluxe Suite, 2 Queen Beds, Non Smoking, Beachfront | View from room
Executive Room, 1 King Bed, Beachfront | Living area
Restaurant

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
4000 S Sandestin Blvd, Miramar Beach, Miramar Beach, FL, 32550
  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links
    ‪14 min walk‬
  • Grand Boulevard at Sandestin
    ‪3 min drive‬
  • Silver Sands Premium Outlets
    ‪4 min drive‬
  • Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront

Junior Suite, 1 King Bed, Beachfront | View from room

Junior Suite, 1 King Bed, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Pool View

Room, 1 King Bed, Lanai, Pool View | View from room

Room, 1 King Bed, Lanai, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View (Deluxe)

Junior Suite, 1 King Bed, Partial Ocean View (Deluxe)

Junior Suite, 1 King Bed, Partial Ocean View (Deluxe)

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Beachfront

Premium Room, 1 King Bed, Beachfront | View from room

Premium Room, 1 King Bed, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Pool View

Room, 1 King Bed, Lanai, Pool View | View from room

Room, 1 King Bed, Lanai, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Room, 1 King Bed with Sofa bed, Partial Ocean View

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.6 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Beachfront

Executive Room, 1 King Bed, Beachfront | View from room

Executive Room, 1 King Bed, Beachfront

7.0 out of 10
Good
(6 reviews)
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Partial Ocean View

Room, Multiple Beds, Partial Ocean View | View from room

Room, Multiple Beds, Partial Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Beach View

Room, 1 King Bed with Sofa bed, Beach View | Living area

Room, 1 King Bed with Sofa bed, Beach View

8.0 out of 10
Very good
(5 reviews)
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed (1 Bedroom)

Deluxe Suite, 1 King Bed (1 Bedroom)

Deluxe Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Mobility & Hearing, Bathtub)

Room, 2 Queen Beds, Accessible, Bay View (Mobility & Hearing, Bathtub) | View from room

Room, 2 Queen Beds, Accessible, Bay View (Mobility & Hearing, Bathtub)

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Beach View

View from room

Room, Multiple Beds, Beach View

9.8 out of 10
Exceptional
(6 reviews)
  • Beach view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking, Beachfront

Deluxe Suite, 2 Queen Beds, Non Smoking, Beachfront | View from room

Deluxe Suite, 2 Queen Beds, Non Smoking, Beachfront

  • Beach view
  • Sleeps 6
  • 2 Queen Beds

View all photos for King Ambassador Suite, 1 King Bed

King Ambassador Suite, 1 King Bed

King Ambassador Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Beach View

Deluxe Suite, 2 Queen Beds, Beach View | View from room

Deluxe Suite, 2 Queen Beds, Beach View

9.8 out of 10
Exceptional
(6 reviews)
  • Beach view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Partial View

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Partial View

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Beach View

View from room

Junior Suite, 1 King Bed, Beach View

9.4 out of 10
Exceptional
(35 reviews)
  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lanai, Resort View

Junior Suite, 1 King Bed, Lanai, Resort View

Junior Suite, 1 King Bed, Lanai, Resort View

  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

65-inch TV with cable channels

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lanai, Beachfront

Suite, 1 King Bed, Lanai, Beachfront | Living area

Suite, 1 King Bed, Lanai, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed

Similar properties

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (3775)
The price is NZ$416
for 1 apartment
includes taxes & fees
14 Aug - 15 Aug
Sandestin Golf and Beach Resort

About the area

Miramar Beach

When you stay at Hilton Sandestin Beach Golf Resort & Spa in Miramar Beach, you'll be on the beach, within a 5-minute drive of Miramar Beach and Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links. .This beach resort is 8.9 mi (14.3 km) from Destin Beaches and 9.7 mi (15.6 km) from Big Kahuna's Water and Adventure Park.
View more Resorts in Miramar BeachOpens in a new window

What's nearby

  • Sirens at the Beach - 14 min walk - 1.2 km
  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - 14 min walk - 1.3 km
  • Grand Boulevard at Sandestin - 3 min drive - 2.5 km
  • Silver Sands Premium Outlets - 4 min drive - 2.8 km
  • Baytowne Wharf - 5 min drive - 2.5 km

Getting around

  • Northwest Florida Regional Airport (VPS) - 39 min drive

Restaurants

  • Sandcastles Restaurant and Lounge
  • ‪Starbucks - ‬6 min drive
  • ‪Seagar's Prime Steaks & Seafood - ‬4 min walk
  • ‪Cantina Laredo Modern Mexican - ‬5 min drive
  • ‪Another Broken Egg Cafe - ‬5 min drive

About this property

Hilton Sandestin Beach Golf Resort & Spa

On private beach with 2 outdoor pools, near Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links
Hilton Sandestin Beach Golf Resort & Spa offers 590 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Premium cable television is provided. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

A private beach and a health club are featured at the resort. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serenity by the sea Spa has 16 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 590 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Miramar Beach? This resort has 62500 square feet (5806 square meters) of space consisting of conference space and 35 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hilton Sandestin Beach Golf Resort & Spa has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 32.95 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Rowing/canoeing
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 35 meeting rooms
  • 62,500 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 44.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32.95 per person
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No motorcycles are allowed on the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Golf Hilton
Golf Resort
Hilton Golf
Hilton Sandestin Beach
Hilton Sandestin Beach Golf
Hilton Sandestin Beach Golf Resort
Hilton Sandestin Beach Resort
Sandestin Beach Golf Resort
Sandestin Beach Hilton
Sandestin Beach Resort
Hilton Golf Resort
Hilton Sandestin Beach Golf Resort Miramar Beach
Hilton Sandestin Beach Golf Miramar Beach
Hilton Sandestin & Spa Destin
Hilton Sandestin Beach Golf Resort Spa
Hilton Sandestin Beach Golf Resort & Spa Resort
Hilton Sandestin Beach Golf Resort & Spa Destin
Hilton Sandestin Beach Golf Resort & Spa Resort Destin
Hilton Sandestin & Spa Miramar
Hilton Sandestin Beach Golf Resort Spa
Hilton Sandestin Beach Golf Resort & Spa Resort
Hilton Sandestin Beach Golf Resort & Spa Miramar Beach
Hilton Sandestin Beach Golf Resort & Spa Resort Miramar Beach

Hilton Sandestin Beach Golf Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 669 out of 1014 reviews
Rating 8 - Good. 178 out of 1014 reviews
Rating 6 - Okay. 89 out of 1014 reviews
Rating 4 - Poor. 42 out of 1014 reviews
Rating 2 - Terrible. 36 out of 1014 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about this place! The resort is fantastic and the staff is even better. We can’t wait to go back.
Stayed 3 nights in Apr 2025

2/10 Terrible

TINA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many out of control kids and drunk people especially in the pools. Overprice lunches, crabby waiters, extra charges to death, housekeeping wouldn’t clean the ..even on regular requests.. very disappointed overall with resort .. if you want a free for all family getaway, this is your place!! Otherwise, major fail
Stayed 5 nights in Mar 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Stayed 2 nights in Apr 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service
Everything costs extra - even to sit on the beach.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adolfo

Stayed 8 nights in Mar 2025

10/10 Excellent

Velicita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amparo

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in that you don't have to leave the grounds if you don't want to. Friendly staff and attentive. If you do leave it is convenient to many activities and restaurants. One of my favorite places to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Enagha Enyong

Stayed 4 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and restaurants were excellent
Stayed 1 night in Apr 2025

8/10 Good

Lucia

Business traveller
Liked: Amenities
Super nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

It’s was wonderful!
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness
Room service needs help. More options for food.
Stayed 4 nights in Mar 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be returning. We traveled with our three young children. The hotel was very family friendly without feeling like a “kid” hotel. It had everything we needed for the kids and had the level of quality and service for the adults. We ended up spending the entire week on the property.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tim

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort, we've stayed here several times and every time its such an experience. The staff is friendly, they go out of their way to fulfill your needs during your stay. The spa is amazing, pool and beach service is great. The food service by the pool the best option during your stay. While the food service inside has a friendly staff the food is not the best. The breakfast buffet is not the best, the eggs, hashbrowns and sauage is typically undercooked and most of the time lukewarm at best. The bacon is good majority of the time. The lunch and dinner menu by the inside bar is ok, but most of the time you can tell the food is not fresh therefore making it way over priced. The pizza and sushi is the best option for inside food service. Plenty of dinner and restaurant options on the main roads. But regardless of the food service, I love this resort. Its like home away from home on the beach.
Stayed 4 nights in Apr 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

JENNY Lee, Hillsborough

Stayed 5 nights in Mar 2025

10/10 Excellent

Antwon

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 3 nights in Apr 2025

8/10 Good

Paul, Catlettsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was a hard bed and too soft of pillows.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Matthew David, Branford

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spent an extra $170 a night for a beachfront room, which was not beachfront. The only “beachfront” rooms are labeled premium beachfront, not just “beachfront”. It’s tricky and the pictures of the rooms specifically don’t show you the view. Additionally, arrived at the property at 2:30; didn’t get a room assigned until almost 6pm. Their argument from the hotel was that check in starts at 4pm, customers shouldnt expect a room at that time. Many customers experienced the same problem while we were there. Property itself is excellent. Management of the property is quite poor and understaffed.
Stayed 5 nights in Mar 2025