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Comfort Inn & Suites Montgomery East Carmichael Rd

2.5 star property

Photo gallery for Comfort Inn & Suites Montgomery East Carmichael Rd

Lobby
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Lobby
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View map
1201 Townplace Drive, Montgomery, AL, 36105
  • Place, Alabama Shakespeare Festival
    ‪3 min drive‬
  • Place, EastChase Shopping Mall
    ‪4 min drive‬
  • Place, Maxwell Air Force Base Gunter Annex
    ‪9 min drive‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(23 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Suite, Nonsmoking, Upgrade

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Upgrade

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Upgrade

In-room safe, desk, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Upgrade

8.0 out of 10
Very good
(13 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Montgomery

With a stay at Comfort Inn & Suites Montgomery East Carmichael Rd, you'll be centrally located in Montgomery, within a 10-minute drive of EastChase Shopping Mall and Alabama State University. .This hotel is 10.2 mi (16.4 km) from Maxwell Air Force Base and 14 mi (22.5 km) from Wind Creek Casino & Hotel Wetumpka.

What's nearby

  • Alabama Shakespeare Festival - 3 min drive - 1.8 km
  • EastChase Shopping Mall - 4 min drive - 6.9 km
  • Auburn Montgomery - 6 min drive - 5.2 km
  • Alabama State University - 7 min drive - 9.0 km
  • Maxwell Air Force Base Gunter Annex - 9 min drive - 9.1 km

Getting around

  • Montgomery Regional Airport (MGM) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪Jason's Deli - ‬12 min walk
  • ‪Baumhower's Restaurant - ‬2 min drive

About this property

Comfort Inn & Suites Montgomery East Carmichael Rd

Hotel in Montgomery with free breakfast and a fitness center
Comfort Inn & Suites Montgomery East Carmichael Rd offers 79 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Montgomery hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 5:30 AM

Renovations and closures

The following facilities will be closed during December:
  • Meeting facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Property is also known as

Springhill Suites Marriott Hotel Montgomery
Springhill Suites Marriott Montgomery
Springhill Suites Montgomery
Springhill Suites By Marriott Montgomery Hotel Montgomery
Comfort Inn Hotel Montgomery
Comfort Inn Montgomery
Comfort Inn Montgomery East Carmichael Rd Hotel
Comfort Inn Montgomery East Carmichael Rd
Comfort Montgomery Carmichael
Comfort Inn Suites Montgomery East Carmichael Rd
Comfort Inn & Suites Montgomery East Carmichael Rd Hotel
Comfort Inn & Suites Montgomery East Carmichael Rd Montgomery

Reviews

Comfort Inn & Suites Montgomery East Carmichael Rd Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 655 reviews
Rating 8 - Good. 161 out of 655 reviews
Rating 6 - Okay. 98 out of 655 reviews
Rating 4 - Poor. 74 out of 655 reviews
Rating 2 - Terrible. 61 out of 655 reviews

Reviews

10/10 Excellent

Edwin Mauricio

Stayed 1 night in Jul 2025

10/10 Excellent

Jamario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tangie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
The staff was very polite and the hotel and rooms were very clean and spacious.
Stayed 1 night in Jul 2025

8/10 Good

Isiah

Fast and friendly check in.
Stayed 1 night in Jul 2025

2/10 Terrible

Robin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I gave this Comfort Inn Montgomery East Carmichael Rd a one star due to their customer service. Each day, I saw myself having to go to the front desk and complain about an issue. My first day, I was put in a room where wires were exposed from a reading light. I was told from the front desk it would be taken care, but nothing happened. I was put in another room which I decided to stay. Unfortunately Unfortunately Unfortunately gother issues came up. I had to informed the front desk about water coming from one of steam tray and waterwas leaking onto the floor at breakfast area. I went back and the water was still there. The next day, had to askk about bowls, following day, not enough breakfast was prepared, the following day no syrup in the dispenser, and the following day no waffle mix in the dispenser. Each day, I felt that the front day didn't take time to check to make sure everything was appropriately ready for their guestd. Not one time did anyone from the management department ever asked I needed anything or if I had any concerns. The housekeepers did take time to see if I need anything. I also, noticed the eating area wasn't kept cleaned after spills. It appeared they waited for houskeeping staff to come in and do the cleaning. The managerial staff needs to take class on how customers should treated when they are at their establishment. I also need to call the front desk and when I went to use phone, no dial tone. I will not be returning to that particular hotel.
Stayed 7 nights in Jun 2025

6/10 Okay

Darrin

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Okay for overnight, wouldnt stay more than one nig

Quick check-in, they accidentally wrote the wrong number on the envelope for our keys soo we had to go back and get it corrected, floors were uneven, and it had a strong floral and marijuana smell in the halls and room. Overall it was good for a quick overnight stay but I wouldnt want to stay more than one night. Waffle batter was sour, sausage wasnt warm
Stayed 1 night in Jun 2025

10/10 Excellent

Daisy

Stayed 1 night in Jun 2025

8/10 Good

Timothy, Birmingham

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ok. Good breakfast
Stayed 2 nights in Jun 2025

2/10 Terrible

Lynajia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had bugs in our sofa bed. Contacted the front desk. Told the manager was off and they couldn’t call him at all after hours. And no other rooms. They gave us pledge cleaning spray to the bugs. Entire stay was ruined due to bugs in the room.
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great! Some minor maintenance issues could be addressed. Overall our stay was pleasant and quiet.
Stayed 2 nights in Jun 2025

8/10 Good

erica

Stayed 1 night in Jun 2025

10/10 Excellent

Mikel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay. Quiet and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Lei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean would stay again
Stayed 1 night in Jun 2025

6/10 Okay

Shakera

Stayed 2 nights in Jun 2025

2/10 Terrible

Melanie

Travelled with family
We didn't stay here because our reservation had been canceled when You, Expedia had to told me it couldn't be canceled then charged me for it!! Very dissatisfied. We had to find a hotel at the last minute-Holiday Inn Express!
Stayed 1 night in Jun 2025

6/10 Okay

Juan, Orlando

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, and overly accommodating for a short term reservation! They saved the day!
Stayed 1 night in May 2025

10/10 Excellent

Donald

Stayed 2 nights in May 2025