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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Reception
Reception
Reception
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
100 Commerce St, Montgomery, AL, 36104
  • Place, Montgomery Performing Arts Centre
    ‪3 min walk‬
  • Place, The Legacy Museum
    ‪5 min walk‬
  • Place, Riverfront Park
    ‪5 min walk‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room - Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 3

Studio Suite With 1 King Bed And Sofa Bed-Non Smoking

  • Sleeps 3

Studio Suite With 2 Double Beds And Sofabed-Non-Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

One-Bedroom King Suite With Living Room-Non-Smoking

  • Sleeps 4

2 Dbl Mobility/Hearing Access Tub Studio Ns

  • Sleeps 4

Mobility/hearing Access Two Double Room with Tub

  • Sleeps 2

View all photos for One king bed non smoking

Premium bedding, minibar, in-room safe, desk

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for One king deluxe room non smoking

Standard Room

One king deluxe room non smoking

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One king studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

One king studio sofabed non smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds non smoking

Standard Room

Two queen beds non smoking

7.6 out of 10
Good
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two double studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

Two double studio sofabed non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

1 King Mobility/Hearing Access Tub Studio Ns

  • Sleeps 4

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Studio With Mobility/Hearing Accessible Roll-in Shower-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

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The price is NZ$196
includes taxes & fees
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About the area

Montgomery

With a stay at Hampton Inn & Suites Montgomery-Downtown, you'll be centrally located in Montgomery, steps from The Hank Williams Museum and Montgomery Performing Arts Centre. .This hotel is 0.3 mi (0.5 km) from Riverfront Park and 0.3 mi (0.5 km) from The Legacy Museum.

What's nearby

  • The Hank Williams Museum - 2 min walk - 0.2 km
  • Montgomery Performing Arts Centre - 3 min walk - 0.3 km
  • The Legacy Museum - 5 min walk - 0.4 km
  • Rosa Parks Museum - 5 min walk - 0.4 km
  • Riverfront Park - 5 min walk - 0.4 km

Getting around

  • Montgomery Regional Airport (MGM) - 12 min drive

Restaurants

  • ‪Renaissance Montgomery Hotel & Spa Lounge - ‬3 min walk
  • ‪Common Bond Brewers - ‬5 min walk
  • ‪Ravello - ‬1 min walk
  • ‪Prevail Union Craft Coffee - ‬4 min walk
  • ‪Chris' Famous Hotdogs - ‬6 min walk

About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel with free breakfast, steps from The Hank Williams Museum
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Montgomery-Downtown. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Montgomery? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Chris

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
First, we had to part in a parking deck that cost $26 for one night. The hotel said they didn't cover parking. TV did not work, but the front desk moved us to another room. Lastly, there was no hot water when taking a shower the next morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Oct 2025

2/10 Terrible

Stephan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property in under renovation, that is no excuse to allow he rooms maintenance to be disregarded, impossible to keep a hotel clean without proper maintenance.
Stayed 3 nights in Oct 2025

8/10 Good

Stephanie

Liked: Amenities
Excellent staff , clean room and building Although building needs renovations,stay was awesome
Stayed 3 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. TV was the worst set up I have ever seen in a Hotel, took an hour to figure out how to get any channel. Scrap the system and start over. The average person would never figure out how to use the TV
Stayed 1 night in Oct 2025

4/10 Poor

Jose

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No refrigerator in the room. There was no place to store my wife’s insulin. No hairdryer in the bathroom. Had to spend more money on my stay than it was supposed. Room temperature was not optimal. For this I would like my money back and stay elsewhere. They Charge $25.00 dollars as incidental fee. Breakfast was amazing! And despite the upgrades done to the hotel, they keep it clean as good as possible.
Stayed 1 night in Oct 2025

10/10 Excellent

Shontiva

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to for business traveling.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andy

Stayed 1 night in Oct 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We cancelled our reservation after we got to the property and were told that there is no on-site parking only valet parking at $30 a night or on street parking from 5 pm to 8 am in a dodgy neighborhood. This was not disclosed in the property description on Expedia.
Stayed 1 night in Oct 2025

2/10 Terrible

olivia

Stayed 1 night in Sep 2025

8/10 Good

Felecia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Room cold. Surrounding quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was thr best part og our stay Room was clean and comfortable Disapponted about parkimg.
Stayed 2 nights in Sep 2025

10/10 Excellent

IDA BYRD, ARLINGTON

Stayed 2 nights in Aug 2025

6/10 Okay

Wayne

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I waited 15 minutes at the check in desk for someone to finally appear. The carpeting in the hallways is in need of cleaning. Taking into consideration that the decor is geared to a vintage look, the place could still use some updating. This is definitely not a place that is worth 300 per night.
Stayed 2 nights in Sep 2025

6/10 Okay

Molly

Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was clean. Building was old. You heard people outside room. Floors creeked from upstairs room. Food average. I complained about refrigerator removed from cabinet. We could not open refrigerator without tilting it back. Asked for housekeeping and the just replaced towels.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Customer service was excellent but house keeping was not so good this time and they apologized for that because they were short staff and some maintenance were there anymore
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Hotel

Where to start? Once we checked into the hotel, we went to our room. Only one elevator was working. The employee said it was because of a lightning strike, but from reading other reviews this seems to be a problem. We go to our room, and the carpet in the hallway was filthy. Looked like it had not been cleaned in months or maybe years. We could not get into our room. On the third trip up an employee came with a master key. We finally get into our room. We leave to go to eat. We come back and the tv is not working. When we reported it we were told that it was being worked on just to find out three hours later this was a lie. We were without a tv all night. Breakfast the next morning, the hot food was not very warm. Oh and the tv in the breakfast area was working, it was miraculously on its own router from the other tv’s. Did not offer any kind of reduction in price, and unless you are ok with parking your car in a parking garage down the street or on the roadway, you have to pay a 30.00 per day valet. I am not walking downtown Montgomery at night, much less leaving my car on the street. Moral of the story, Embassy Suites, Staybridge, and the Marriott are right down the street. This hotel is NOT Hilton quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Travelled with group

Great stay!

⭐️⭐️⭐️⭐️⭐️ We really enjoyed our stay at the Hampton Inn! From the moment we arrived, everyone—management, front desk, valet, and hotel staff—was amazing and welcoming. Our room, #602, was a corner room with windows on two sides, giving us a bright and airy space. The beds and pillows were incredibly comfy, making it easy to relax after our day. The location was perfect—within walking distance of our concert venue, and we were able to enjoy dinner and brunch nearby the next day. Everything about our stay was wonderful, and we would definitely return!
Stayed 1 night in Aug 2025

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness
Limited eating places
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

No Water in Shower

Our room was nice and comfortable. But, we had no hot water in the sink and NO water in the shower. The maintenance people said the valve was broken and to fix it required the water to be shut off to the entire building. The staff gave us a key to a room down the hall to shower. So, we had no hot water in the sink and had to walk down the hall to shower. The staff knew there was a problem because the maintenance guy had left his tools in our room when we checked in and they still put us in a room without water. The staff was very nice but this could have easily been avoided. The situation made our stay there more difficult than it had to be. We did not ask for a refund but I believe it is warranted.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel that looks historic. Exceptional nice staff! Great breakfast. Close to restaurants and river walk.
Stayed 1 night in Aug 2025