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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Reception
Reception
Reception
Premium bedding, minibar, in-room safe, desk
Exterior

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
100 Commerce St, Montgomery, AL, 36104
  • The Legacy Museum
    ‪5 min walk‬
  • Riverfront Park
    ‪6 min walk‬
  • Alabama State University
    ‪2 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪14 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

7.4 out of 10
Good
(21 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About the area

Montgomery

With a stay at Hampton Inn & Suites Montgomery-Downtown, you'll be centrally located in Montgomery, steps from The Hank Williams Museum and Montgomery Performing Arts Centre. .This hotel is 0.3 mi (0.5 km) from Riverfront Park and 0.3 mi (0.5 km) from The Legacy Museum.

What's nearby

  • Montgomery Performing Arts Centre - 3 min walk - 0.3 km
  • The Legacy Museum - 5 min walk - 0.4 km
  • Riverfront Park - 6 min walk - 0.6 km
  • The National Memorial for Peace and Justice - 9 min walk - 0.8 km
  • Alabama State University - 2 min drive - 2.2 km

Getting around

  • Montgomery Regional Airport (MGM) - 12 min drive

Restaurants

  • ‪Prevail Union Montgomery - ‬4 min walk
  • ‪Pannie-Georgeskitcheni - ‬7 min walk
  • ‪Common Bond Brewers - ‬5 min walk
  • ‪Dreamland BBQ - ‬5 min walk
  • ‪Chris' Famous Hotdogs - ‬6 min walk

About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel with free breakfast, steps from The Hank Williams Museum
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Montgomery-Downtown. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Montgomery? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Craig

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not again

The property needs some love. The staff was lackluster and didn’t seem to care if anyone was there or not. The AC was poor. There is not an exhaust fan in the bathroom so there is mold growing in it. The desk was damage on the front. TV was missing as well.
Mold
Mold
No TV
Desk damages.
Stayed 1 night in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort

Overall it was good, with a few bumps

Toilet constantly ran,burnt out light in room no ice on our floor, we were on the 9 with ice( not working) right outside the room. Water temp hard to adjust either ice cold or scalding. hard. Hotel has no parking so you pay for valet parking
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

So-so

It was just ok. It's got the vibe of an old hotel that they have done bare-minimum upgrades on. It's much darker and dingy than the photos let on. The bathrooms are like being in a motel. Although I didn't see anything visibly dirty, the ancient fixtures in the bathroom are off-putting. I booked (allegedly) for a 2 room suite. When I got there I was taken to a king rooom and when I explained that I had booked a suite, the front staff said rooms like that don't exist. I had to show him a picture to get him to believe me, then he acknowledged that that was the Hank Williams suite and it was occupied. So if you try to book the suite with the red couch on this site, you probably won't actually be getting that, unless maybe you call the hotel and confirm. Aside from that, the staff was nice, but I would look elsewhere if I had to be in that area again.
Stayed 1 night in Apr 2025

4/10 Poor

Steven, Monterey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was cheap, but it should have been cheaper! Looks like it might have been nice 60-80 years ago. I thought I was in a backward Eastern European “hotel”. I mean I didn’t die or catch anything, but I was slightly concerned I might…
Stayed 3 nights in Apr 2025

4/10 Poor

Rich

Stayed 1 night in Apr 2025

10/10 Excellent

Jada

Stayed 1 night in Apr 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There were no washcloths and the shower was extremely HOT with no cold water.
Stayed 1 night in Apr 2025

4/10 Poor

Holly

Disliked: Cleanliness, property conditions & facilities
Old, dingy, musty smelling. First room had no cold water - shower scalding hot. Changed rooms and same problem. Would not stay again.
Stayed 1 night in Apr 2025

8/10 Good

Johanna

Stayed 1 night in Apr 2025

2/10 Terrible

Olivia

Stayed 1 night in Apr 2025

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
Previous review was incorrect. Got it confused with another stay at another hotel. Hotel is in bad condition. Rooms were tolerable. In 3 separate stays, 2 only had hot water and 1 only had cold water for showers. Front desk NEVER answers the phone. In 24 hours I called about 20 times with no answer and no ability to leave a message. I even sent a few emails with no responses. There was one very helpful staff member at the front desk after my first stay. Every staff member says something different. Parking is awful. Valet parking is pretty much it and they are understaffed so it takes a while to leave your car and pick it up. Breakfast was not good. Barely any options. Only 2 waffle makers and during one stay when the hotel was full, only 1 of the waffle makers was working. Lost a room momentarily at one stay and was given the wrong room at another. Not sure if the hotel is just understaffed or if the staff just doesn't care.

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Only complaint is that breakfast wasn't served until 7:30. It was good though. Needed more creamer options for coffee.
Stayed 1 night in Feb 2025

8/10 Good

Ila Rae

Liked: Cleanliness, staff & service, room comfort
My room was clean, comfortable, quiet. Staff were pleasant. Breakfast omelet was kind of fun. It became stuffy in the middle of the night which always wakes me up. It's also getting run down. The shower door handle is coming off, watermarks on the sink now seem permanent and the elevator flooring has been worn down.
Stayed 1 night in Apr 2025

4/10 Poor

Sariina

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I happened to be placed in an ADA compliant room and it was shocking how bad the conditions were. I don’t know about the regular rooms, but the number of issues in a room specifically meant for disabled people was merely unpleasant for me but dangerous for any future disabled guests. The first issue was more aesthetic, the paint on the window frames in the hallway and room was severely cracked and peeling. The bathroom was the biggest issue. The switch that controlled the mirror light and fan didn’t work. The lack of fan meant that any time the hot water from the sink or shower was running for more than a minute, the floor became incredibly slippery, a huge safety concern for a disabled person. On top of that, the constant humidity meant that nearly every metal surface was heavily rusted and I was concerned about mold. The water temperature was the number one problem. The sink had two handles but both of them produced scalding hot water all of the time. The shower had a dial handle and the comfortable temperature is usually somewhere in the middle. Not this shower. The water was either cold or scalding hot, no in between. I had to draw a bath. But then, the shampoo and body wash that are attached to the shower wall, are too high up to reach. Not an issue for an able-bodied person like me, but someone with mobility issues wouldn’t be able to get up and down repeatedly without potentially slipping. Overall, I was not satisfied and they need to make the room safe for ADA.
Stayed 2 nights in Apr 2025

2/10 Terrible

emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was dirty. My baby was crawling on the floor in the bedroom and her legs were covered with a black dirty substance. There was mold on the cileing and walls and near the air vents. We stayed one night and left the next day.
Stayed 2 nights in Apr 2025

4/10 Poor

Walter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton Inn & Suites downtown Montgomery is a historic building that has not been very well maintained - a shame!. The common areas were unclean which could have been addressed with vacuuming, none of the ice machines on any floor worked. Our room was on the top floor and had poorly patched water damaged areas on the ceiling and the furniture was quite worn. Hot water was non-existent when we checked in and the following morning only at 6AM at 7AM it was warm at best. The waffle machine in breakfast area was out of service as were two of the juice choices. In short, very disappointed with our experience and will not return in the future.
Stayed 1 night in Apr 2025

2/10 Terrible

Ryan

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Our room didn’t have air. Apparently the whole 5th floor doesn’t have air. We were not told this at check in and then when asked about it, I was told that they would have to make a phone call. They never called me back. I was finally able to get a refund and they set us up at another hotel. Not having air should be mentioned on their website.
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

2/10 Terrible

Tanya

Disliked: Staff & service, amenities, property conditions & facilities
On my way back from New Orleans to Atlanta I needed to stop overnight and thought I'd treat myself to a $200 room. Sadly, this historic old property is not updated. First room they put me in had broken ac and the phone charging port was not working properly. They moved me to another room and it had no charging port at all. The third room had no charging port and the ac was broken. Each time I changed rooms I had to carry all my stuff and bring the old key card back down to the front desk, even though I'm on a cane after spine surgery. I left and requested a refund which Expedia says I'll get. Glad I used my AmEx. It's a shame bc the location is great and it's an historic building. I'm now in a crappy Motel 6 hoping to get a few hours sleep and hit the road.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Worn but okay

The facility was a bit worn, needing refurbishing, like scraping worn paint chips from window sills and painting. Because it was right downtown near clubs and such, it was also a bit noisy at night. Basically okay, though.
Stayed 2 nights in Mar 2025

10/10 Excellent

YANET

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Adequate place in good location

A little beat up. Lacked some essentials. Lots of disrepair.
Stayed 1 night in Mar 2025

4/10 Poor

Schuholz

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was horrible - LAZY. breakfast was not replenished. Staff did NOTHING. Room was NOT clean. Found hairs on floor and bed spread. Mold in shower / tub. Charged $32 for parking car. Will never stay at this hotel again.
Stayed 1 night in Mar 2025