4/10 Poor
Lois
Travelled with partner
7 May 2025
Liked: Cleanliness, amenities
I was excited to stay at this place because of all the raving reviews on how kind and lovely the staff were, but that was just not my experience. I felt that they were a bit impatient and not very accommodating. I stayed in a room that was handicap accessible which is great but should probably be reserved for those who need it. It was set up and two twin beds and we requested to be changed to a different room and we were OK with paying extra. They said that they didn’t have anything available, but when I looked back on Expedia, there were several rooms available. I just felt like the room was an eye sore and honestly out of the three different hotels we stayed at in Japan this was the most unappealing one.
Lois
Stayed 3 nights in Apr 2025