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Quality Inn & Suites University Area

2.5 star property

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
3400 North Everbrook Lane, Muncie, IN, 47304
  • Ball State University
    ‪1 min walk‬
  • IU Health Ball Memorial Hospital
    ‪3 min drive‬
  • Horizon Convention Center
    ‪6 min drive‬
  • Muncie, IN (MIE-Delaware County)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy breakfast in this well-equipped kitchen with a central island and seating area.

Baymont by Wyndham Muncie Near Ball State University

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
2.8 out of 5, (1004)
The price is NZ$185
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Baymont by Wyndham Muncie Near Ball State University

About the area

Muncie

Located in Muncie, Quality Inn & Suites University Area is in the entertainment district, a 1-minute drive from Ball State University and 6 minutes from Muncie Civic Theatre. .This hotel is 1.2 mi (1.9 km) from Scheumann Stadium and 1.4 mi (2.2 km) from Cardinal Creek Tennis Center.

What's nearby

  • Ball State University - 1 min walk - 0.0 km
  • Scheumann Stadium - 11 min walk - 1.0 km
  • IU Health Ball Memorial Hospital - 3 min drive - 3.5 km
  • Emens Auditorium - 4 min drive - 3.8 km
  • Horizon Convention Center - 6 min drive - 5.6 km

Getting around

  • Indianapolis Intl. Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Dairy Queen - ‬8 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive

About this property

Quality Inn & Suites University Area

Hotel with free parking, a quick walk to Ball State University
Quality Inn & Suites University Area offers 87 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 15 years old are not allowed in the fitness facility or hot tub.

Make yourself at home in one of the 87 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Planning an event in Muncie? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Quality Inn & Suites University Area Reviews

Reviews

5.6
Rating 10 - Excellent. 69 out of 409 reviews
Rating 8 - Good. 64 out of 409 reviews
Rating 6 - Okay. 69 out of 409 reviews
Rating 4 - Poor. 90 out of 409 reviews
Rating 2 - Terrible. 117 out of 409 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

MICHAEL

Liked: Staff & service
Room had holes in the walls and bathroom. No breakfast. Price was high
Stayed 1 night in May 2025

2/10 Terrible

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The new owners have had this property for two months as of April 25, 2025 & they’re remodeling it. That’s nice but their rooms are not yet. Upon checking in, they informed me the pool & breakfast area are still under renovation so those aren’t available (they did say we could go to the Baymount next door for breakfast). So understandable. The first room was hot, stuffy, and smelled musty. Cobwebs were along the ceiling above the beds, paint scraped off the walls, and the air conditioner didn’t work. The second room had a large spot of water damage on the ceiling & mold growing in it. The water damage on the ceiling of the 3rd room was worse than the second. The gentleman at the front desk was very nice & gave me a full refund & we stayed somewhere else that night. It has potential, but right now is not a good place to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Rob

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family

Not worth the stay even at half the cost.

Kitchen and pool were closed for remodeling, so no breakfast, and hotel refused discount. Room was what I would expect from a 3 star hotel. Clean, but run down. Very thin sheets and towels. Non-smoking room smelled of cigarette smoke and cleaning agent. Several customers parked in parking lot and playing loud music - hotel did nothing.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristine

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
This place is terrible. The worst hotel we have ever stayed at.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Front desk person very nice. That the bice part. Hotel is dirty, holes in drapes and walls. Mattress was nasty and the vents on heater and bathroom so dirty I hated to turn on.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

JULIO

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast even when it included on price. Indoor pool closed. Staff not so friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Santana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A lot of dead roaches on the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift !
Stayed 1 night in Jan 2025

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
Stayed 1 night in Jan 2025

10/10 Excellent

Jacques

Stayed 2 nights in Dec 2024

8/10 Good

Lloyd

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Disappointed

Room wasn't what I wanted, even after looking at multiple different ones. No breakfast offered, the pool was closed, machines in fitness room didn't work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Amenities
We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room.
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Stayed 1 night in Oct 2024

4/10 Poor

shawn

Liked: Staff & service
The staff
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross

Very dirty and had a nasty smell.
Stayed 1 night in Oct 2024

6/10 Okay

Omar

Stayed 1 night in Sep 2024

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities

No hapoy

The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People often leave reviews when things are all bad. But I will do one for them being amazing. My family and I was stuck here until our house was ready and being new to this state we were upset about it. From the moment we walked into the doors until the moment we left everyone on the staff went above and beyond and I do mean everyone! The housekeeping lady who was so sweet. The property managers everyone was kind. Even the other people at the hotel. We felt welcome and comfortable and I just wanted to tell all of the people at this establishment that your staff is AMAZING!
Stayed 2 nights in Sep 2024

10/10 Excellent

Esli, Dallas

Stayed 4 nights in Aug 2024

6/10 Okay

Dakota, Terre Haute

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Not an awful stay overall, but we noticed trash in our room when we entered as well as a few dirty or non-functional appliances. Litter containers outside of the doors for cigarettes is not the best look. Investing in actual products for cigarettes would be a worthy investment. The staff shall also ensure that the entirety of the room is clean. Unsure of the staffing levels but a revamped staff or management to better increase morale could additionally be a good investment.
Stayed 1 night in Sep 2024