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Hill Country Inn & Suites - New Braunfels / Gruene

2.5 star property

Photo gallery for Hill Country Inn & Suites - New Braunfels / Gruene

Two single beds with matching headboards and framed photographs adorn this cozy space.
Relax by the pool surrounded by a deck and a hot tub, with lounge chairs and a staircase to the upper floors.
Relax in this cozy space with a flat-screen TV, desk, and comfortable chair.
Welcome to our reception area, featuring a digital monitor and a mailbox for outgoing mail, surrounded by a large framed poster showcasing local history.
Bathroom features a toilet, shower, sink, and coffee maker.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
510 Highway 46 S, New Braunfels, TX, 78130
  • New Braunfels MarketPlace
    ‪10 min walk‬
  • Comal River
    ‪4 min drive‬
  • Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with matching headboards and framed photographs adorn this cozy space.

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, a chair, and a nightstand, surrounded by a beautiful mountain landscape.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Relax in comfort with a large bed, a chair, and a nightstand, surrounded by a beautiful mountain landscape.

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Relax in a cozy space with a comfortable bed, desk, and wall-mounted TV.

Deluxe Studio Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Two single beds with matching headboards and framed photographs adorn this cozy space.

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds

Two single beds with matching headboards and a framed landscape painting adorn this cozy space.

Deluxe Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Enjoy a freshly brewed coffee at our coffee bar, featuring a machine and a selection of specialty drinks.

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (569)
The price is NZ$144
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includes taxes & fees
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About the area

New Braunfels

With a stay at Hill Country Inn & Suites - New Braunfels / Gruene in New Braunfels, you'll be within a 5-minute drive of Guadalupe River and Comal River. .This hotel is 11.3 mi (18.2 km) from San Marcos Premium Outlets and 2.6 mi (4.2 km) from Schlitterbahn New Braunfels Waterpark.

What's nearby

  • New Braunfels MarketPlace - 10 min walk - 0.9 km
  • Guadalupe River - 1 min drive - 1.2 km
  • Comal River - 4 min drive - 3.8 km
  • Schlitterbahn New Braunfels Waterpark - 4 min drive - 4.2 km
  • Gruene Hall - 6 min drive - 7.2 km

Getting around

  • San Marcos Station - 17 min drive
  • San Antonio International Airport (SAT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Golden Corral - ‬6 min walk
  • ‪Sonic Drive-In - ‬5 min walk
  • ‪Taco Bell - ‬11 min walk

About this property

Hill Country Inn & Suites - New Braunfels / Gruene

Hotel with free breakfast, a short walk to Guadalupe River
Hill Country Inn & Suites - New Braunfels / Gruene offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This New Braunfels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Super 8 New Braunfels Tx Motel
Hill & Suites Braunfels Gruene
Super 8 by Wyndham New Braunfels TX
SureStay Hotel by Best Western New Braunfels
Hill Country Inn & Suites - New Braunfels / Gruene Hotel
Hill Country Inn & Suites - New Braunfels / Gruene New Braunfels

Hill Country Inn & Suites - New Braunfels / Gruene Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 271 out of 924 reviews
Rating 8 - Good. 296 out of 924 reviews
Rating 6 - Okay. 147 out of 924 reviews
Rating 4 - Poor. 77 out of 924 reviews
Rating 2 - Terrible. 133 out of 924 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

BRENDA

Disliked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Should have researched more

Pictures were very deceiving. Overall was not as bad as it could have been. I should have researched better as it is an older hotel. Room smelled of smoke, had old mattresses, and was not the safest part of New Braunfels.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Preston

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying as a large group so we ended up with 6 rooms. My room was clean with a comfortable bed. I like to sleep in cold room and the blanket was a little thin for my liking but I didn’t ask for help with that… We didn’t eat breakfast so I can’t speak to that.if the Ed arises I will stay again.
Stayed 2 nights in Apr 2025

4/10 Poor

Lyli

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was not clean, outside appearance very poor
Stayed 1 night in Apr 2025

2/10 Terrible

Tiffany

Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ken

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Uncomfortable Hitel Setting

When I got there, I was late and laid down to sleep. Immediately noticed the room had been sit for too long - stale air. The next morning, the shower didn’t work and there was no high level soap except for bars we used to use in the 70s. I postponed the last 3 evenings based on how uncomfortable this was.
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Uneasy environment

Needed a room fast for the day so booked a room here. The environment didn’t feel like the pictures display , my family, and I went to the front desk and asked to see the room before checking in while being escorted to the room some guest outside a few rooms down to where we were to be put that made us feel uneasy and we did not feel comfortable there and when we got back to the desk, I asked the lady at the desk. How do I go about refunding since I wasn’t going to be checking in she told me I had to go through hotels.com since that’s where I made the reservation I explained the situation to them. They called the place and stated that they had to get a hold of the manager. I followed up the next day with hotels.com customer support and evidently the hotel refused my request for the refund. I’m sorry, but if I or my family don’t feel safe in an environment. I am not going to stay. And for them not taking that consideration and refunding me just shows that it’s all about the money and no consideration for the customer. me being in corrections/law-enforcement you learn to read people and your surroundings. I’ve made a couple of calls since then requesting to speak to the property manager in which they weren’t available and still haven’t received a call back. I’m assumingThey have no intention of issuing my refund. Even though I never checked in. Maybe if the hotel sent some standards for their guest that are staying there this would’ve been way different review. Good luck.
Stayed 1 night in Apr 2025

10/10 Excellent

Alvaro

Stayed 1 night in Mar 2025

4/10 Poor

Maritza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Stayed 1 night in Apr 2025

2/10 Terrible

Joann

Disliked: Staff & service

Very unprofessional

So check out is at 11 o’clock and I ended up hearing a knock on the door by the time I even got up to see if I could even put on a shirt the housekeeper open the door and said oh my God I’m so sorry I thought you had checked out I did not have a shirt on so I was completely exposed. I went to the front office and let them know what had happened and I also wrote a email to the head director still haven’t got a response.
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book this one

The room was not clean, had a gap in the door, and the TV was not working, It was not anything like the pictures presented on the website and on hotels.com. When asked to address this, the staff required a “walkthrough” and was not friendly in dealing with our complaint.
Stayed 2 nights in Mar 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night

Check in a little confusing. Some kind of technical problem. A little loud by Interstate, but overall a nice stay .
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They let me check in early , my dogs are with me and they are clean
Stayed 1 night in Mar 2025

4/10 Poor

cassie

Business traveller
Disliked: Cleanliness, staff & service
Rooms are not clean: noticeable stains on ceuling, walls, shower, towls and sheets. Cleaning staff does bare minimum (takes out trash). Do not expect turn service or clean sgeets if you do ask for room to ve serviced. There was an issue with bugs. Breakfast is adequate with cereal, toast, and waffles. Do not expect protien or beverages outside of coffee and milk Beds were comfortable, but old. Blankets were thin so bring an extra. AC unit was on its last legs Pool is dirty with debris Its a place to sleep if you need it and dont need much or if you dont look too closely, it's not so bad People do live here full time and there is crack head activities happening at the hotel. Priced according
Stayed 4 nights in Mar 2025

4/10 Poor

PENNY

Travelled with group
Disliked: Amenities
The wash clothes were supposed to be white but some of them were a dingy tan/brown. My sheets had stains on them and there was blood on the ceiling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Rosemary

Travelled with partner
Disliked: Amenities
Hotel online pictures paint this place way nicer looking. It is older but pretty well maintained. Its location is terrible. On a busy intersection so all night you hear truck gears grinding, cars & motorcycles revving up. Also, it’s debatable if they have WiFi. The night gal said we didn’t need a password but even on her cell phone she did need one but didn’t have one so we used our cell phone’s hotspots. Morning gal was nice. Very meager continental breakfast.
Stayed 1 night in Mar 2025

4/10 Poor

Douglas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like this place.
Stayed 1 night in Jan 2025

10/10 Excellent

Chukwudi

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the IHOP, 7-Eleven, and Kohl's right around the corner. This fusion was unexpected. I will definitely come back again the next time I'm in town.
Stayed 1 night in Mar 2025

2/10 Terrible

Stacie

Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a smoking room, never smoked a day in my life, didn't know there was such a thing as a smoking room. the smell was so bad I could barely stand to be in my room, I asked to change rooms, the front desk said I requested a smoking room... don't remember ever seeing that on the booking of this room. They said they couldn't change my reservation. The toilet needed repaired the first day. Every day the cleaning crew came in... not sure what they did other than take my soap every day and make my bed. Had to get soap to wash hands because they kept taking it. The people right beside me, lived there and were partying every night and the walls are so thin, I heard everything... couldn't at least put a room between us???? They had enough rooms to do so??? It was the worst experience I have ever had, will never stay here again!!!
Stayed 3 nights in Feb 2025