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Best Western Plus New Caney Inn & Suites

2.5 star property

Photo gallery for Best Western Plus New Caney Inn & Suites

Lobby
Outdoor pool, pool loungers
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View map
22033 Us Highway 59, New Caney, TX, 77357
  • Cinemark Valley Ranch
    ‪2 min drive‬
  • Lake Houston Wilderness Park
    ‪5 min drive‬
  • Big Rivers Waterpark & Adventures
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

New Caney

A stay at Best Western Plus New Caney Inn & Suites places you in the heart of New Caney, within a 5-minute drive of Cinemark Valley Ranch and Lake Houston Wilderness Park. .This hotel is 4.9 mi (7.9 km) from Oakhurst Country Club and 5.7 mi (9.2 km) from Speedsportz Racing Park.

What's nearby

  • Cinemark Valley Ranch - 2 min drive - 2.6 km
  • Lake Houston Wilderness Park - 5 min drive - 7.4 km
  • Speedsportz Racing Park - 6 min drive - 9.3 km
  • Big Rivers Waterpark & Adventures - 8 min drive - 10.4 km
  • Clubs of Kingwood - 14 min drive - 15.6 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Chick-fil-A - ‬15 min walk

About this property

Best Western Plus New Caney Inn & Suites

Suburban hotel with free breakfast and a fitness center
Best Western Plus New Caney Inn & Suites offers 49 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This New Caney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 49 individually decorated guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New Caney? This hotel has 360 square feet (33 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 360 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western New Caney
Best Western Plus New Caney
Best Western Plus New Caney Inn
New Caney Hotel New Caney
New Caney Inn And Suites
New Caney Hotel
Best Western Plus New Caney Inn Suites
Plus Caney & Suites Caney
Best Western Plus New Caney Inn & Suites Hotel
Best Western Plus New Caney Inn & Suites New Caney
Best Western Plus New Caney Inn & Suites Hotel New Caney

Best Western Plus New Caney Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 577 reviews
Rating 8 - Good. 143 out of 577 reviews
Rating 6 - Okay. 51 out of 577 reviews
Rating 4 - Poor. 27 out of 577 reviews
Rating 2 - Terrible. 29 out of 577 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alletha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was ok. We stayed in a “new room “ but it still needed help. The bathroom was not great. The door was peeling at the bottom and there was dirty grout. The staff was really amazing though and it was close to everything. The breakfast was just ok
Stayed 2 nights in Jun 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, room comfort

Great staff needs new furniture

Front end staff was very helpful and friendly. Room at first looked great but with all the lights on you can see the chair and loveseat to be badly stained and knobs or handles missing from dresser. I went to the main desk to get sheets to cover the chair and loveseat and as with check in she was prompt and friendly I did not tell her why I wanted them.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and had good prices! My brother and I are very happy with our stay!
Stayed 1 night in Jun 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean hotel. Comfotable bed.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. No issues.
Stayed 1 night in May 2025

8/10 Good

selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Jodella

Travelled with family
No hair dryer in the room
Stayed 1 night in May 2025

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Enrique

Stayed 2 nights in May 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property because of Hot Tub advertised and pictures of same. Immediately upon arrival I could see that this property was not as indicated by photos. Hot tub out of order sign on door leading to pool and water in Hot tub was discolored. Staff told I couldn’t get a refund because I booked through Expedia.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and excellent customer service
Stayed 1 night in May 2025

8/10 Good

Viola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Belinda J.

Travelled with partner
Quiet seckuded
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Friendly staff and clean facilities
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Disappointed

Bathroom plug was messed up. The bathroom itself needed some TLC. It looked dirty because of its condition. Need more plug availability by the beds. The elevator smelled like smoke. Breakfast was a disappointment. The hot tub wasn’t working.
Stayed 1 night in May 2025

10/10 Excellent

Stacia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, quiet, and had good coffee.
Stayed 4 nights in May 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Holiday in Texas

From the moment we checked in until the morning we checked out the staff were approachable, friendly and always helpful, nothing seemed too much trouble. Our room was lovely and spacious, the air con unit was amazing as was the onsite pool we had access to. Breakfast everyday was lovely. Wouldn’t hesitate to stay there again.
Stayed 7 nights in Apr 2025

2/10 Terrible

Cain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t stay here again

Toilet was clogged when we arrived. I was told I’d have ti fix this issue myself. Not a problem, but they wouldn’t bring the equipment to fix it to the room. When we opened the pull out couch, there was dirt all over the mattress, it was so worn out that the springs were showing and there was no bedding at all. Also, they wouldn’t bring that to the room either..
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 5 nights in Apr 2025

10/10 Excellent

Denia

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Worth the price.

The room was clean but a bit worn. Good for the price. Last weekend we stayed at Holiday Inn Express with equal conditions but double the price. One thing we didn’t like was there wasn’t front desk personal most of the time. Seemed no one watching the property. We never ate the breakfast so we can’t attest to the quality.
Stayed 2 nights in Mar 2025