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Quality Inn & Suites New Castle

2.5 star property

Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Lobby
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪3 min drive‬
  • Place, Scottish Rite Cathedral
    ‪5 min drive‬
  • Place, Hill View Manor
    ‪5 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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Lobby
Super 8 by Wyndham New Castle
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 13 reviews
The price is NZ$119
includes taxes & fees
9 Nov - 10 Nov
Super 8 by Wyndham New Castle

About the area

New Castle

With a stay at Quality Inn & Suites New Castle in New Castle, you'll be within a 5-minute drive of Cascade Park and New Castle Primary Care. .This hotel is 2.4 mi (3.9 km) from Hospital Butler Memorial and 2.8 mi (4.5 km) from Immanuel Episcopal Church.

What's nearby

  • Cascade Park - 3 min drive - 1.4 km
  • Scottish Rite Cathedral - 5 min drive - 4.3 km
  • Lawrence County Historical Society - 5 min drive - 5.0 km
  • Hill View Manor - 5 min drive - 5.3 km
  • Lawrence County Fair - 10 min drive - 9.5 km

Getting around

  • Youngstown, OH (YNG-Youngstown - Warren Regional) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪VentiSei Winery - ‬4 min drive
  • ‪Hugger Mugger - ‬3 min drive
  • ‪Mr Pizza - ‬3 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

Quality Inn & Suites New Castle

Hotel in New Castle with free breakfast and a fitness center
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites New Castle. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 818 reviews
Rating 8 - Good. 250 out of 818 reviews
Rating 6 - Okay. 93 out of 818 reviews
Rating 4 - Poor. 28 out of 818 reviews
Rating 2 - Terrible. 37 out of 818 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with pets, Travelled with partner
Liked: Amenities
Holly is absolutely amazing! She is so kind hearted an sweet an always goes out of her way to make sure you’re having an amazing stay! ❤️
Stayed 5 nights in Jul 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was a nice place to stay for the night. I would stay there again
Stayed 1 night in Jul 2025

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was adequate. The hotel itself felt old and worn out, the bathroom in particular doesn't seem to have been updated in the last 20 years and the fan was extraordinarily loud. The service was extremely friendly. Breakfast was very crowded and the staff seemed to struggle to keep fresh food coming in the very small breakfast area. Everything was very clean, it just felt like the building needs some updates and repairs.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Staff was super friendly and helpful. Breakfast was decent.
Stayed 5 nights in Jul 2025

10/10 Excellent

Edward

Stayed 4 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is minutes from everything you need for a weekend stay and there were quite a few things locally to do in your down time
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price

The hotel was clean, service was very friendly, and the rooms were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff, bathroom a bit dated. Overall good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Kinston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought this was a first class hotel. Easy check in, staff helpful, and good breakfast. Would definitely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

DUSTIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well staffed. Will stay here again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Emma

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

This was a highly disappointing stay. I read reviews before booking and this is the first time I felt the reviews misled me. The hotel is very old and dated. When we walked into the lobby to check-in we were immediately hit with an old bowling alley smell - presumably cigarette smoke and pet odor. Fixtures in our room were rusty, the shower was poorly patched in various places, neighbors in nearby rooms were noisy. Would absolutely not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were PHENOMENAL!! I was traveling with my dad that has limited mobility and was nervous about him showering. I called and Holly made notes to make sure there would be a shower bench in the shower. I also asked if we could have a room on the first floor closest to the front. When I arrived, not only was there a shower bench, but they had installed handlebars too!! We were also given the first room on the first floor. They truly made our stay as comfortable as possible!! If you’re traveling and need accommodations, book with them! They are friendly and truly do their best to make sure you have a great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent staff to support your needs and guide you through the area!
Stayed 1 night in Jul 2025

6/10 Okay

Tom

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall the hotel was alright. The rooms were clean, a bit musty smell, very limited breakfast. My first room one of the card keys kept getting demagnetized after a few uses, and toilet clogged during last so they moved me to a new room for free. New rooms tub drain was too small and water backed up during showering causing standing water a couple inches deep covering about 40% of the tub. Staff was great though and super accommodating. I’d rate it 3.5/5 stars though.
Stayed 4 nights in Jul 2025

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Rose

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
The aluminum was clean.The people were very nice. My only complaint would be that there was no elevator. We had a very heavy bag and had to drag it up the stairs.
Stayed 3 nights in Jul 2025