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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Lobby
Free daily full breakfast
Exterior
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
490 Saw Mill Rd, West Haven, CT, 06516
  • Place, Veterans Memorial Dog Park
    ‪6 min walk‬
  • Place, PEZ Visitor Center
    ‪3 min drive‬
  • Place, Savin Rock Conference Center
    ‪4 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(80 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(72 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

West Haven

When you stay at Best Western Executive Hotel Of New Haven - West Haven in West Haven, you'll be in the business district, within a 5-minute drive of PEZ Visitor Center and University of New Haven. .This hotel is 3.6 mi (5.7 km) from Yale University and 3.7 mi (6 km) from Yale-New Haven Hospital.

What's nearby

  • Veterans Memorial Dog Park - 6 min walk - 0.6 km
  • PEZ Visitor Center - 3 min drive - 2.9 km
  • Savin Rock Conference Center - 4 min drive - 3.9 km
  • Yale University - 7 min drive - 6.7 km
  • Yale-New Haven Hospital - 7 min drive - 6.7 km

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 14 min drive
  • Bradley Intl. Airport (BDL) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪7 Brew Coffee - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Best Western Executive Hotel Of New Haven - West Haven

Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Haven? This hotel has 30 square feet (3 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
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West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 717 out of 1569 reviews
Rating 8 - Good. 408 out of 1569 reviews
Rating 6 - Okay. 226 out of 1569 reviews
Rating 4 - Poor. 102 out of 1569 reviews
Rating 2 - Terrible. 116 out of 1569 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Dawn

Stayed 2 nights in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Peaceful rest
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Dec 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. The whole hotel was clean. A little snow in the parking lot, but certainly safe.
Stayed 1 night in Dec 2025

10/10 Excellent

Ady Frite

Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not maintained well.
Stayed 1 night in Dec 2025

10/10 Excellent

Rynell

Stayed 1 night in Dec 2025

4/10 Poor

Marjorie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff wasn’t polite and welcoming. There was no greeting when I checked in. All I got was can I get your ID. That’s very rude
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

8/10 Good

Philip J, Sydney

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Catarina

Stayed 1 night in Dec 2025

8/10 Good

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

10/10 Excellent

Bridget

Stayed 1 night in Dec 2025

8/10 Good

Cameron

Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2025

10/10 Excellent

Malik

Stayed 1 night in Dec 2025

10/10 Excellent

Wilner

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

MICHELLE

Stayed 1 night in Oct 2025

8/10 Good

German

Liked: Cleanliness
The people who made the food were very courteous, but the front desk people were not very courteous.
Stayed 3 nights in Nov 2025

8/10 Good

Catherine

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

6/10 Okay

Bruno

Travelled with partner
Room didn't smell good.
Stayed 2 nights in Nov 2025