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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Lobby
Lobby
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
490 Saw Mill Rd, West Haven, CT, 06516
  • Place, Veterans Memorial Dog Park
    ‪6 min walk‬
  • Place, PEZ Visitor Center
    ‪3 min drive‬
  • Place, Savin Rock Conference Center
    ‪4 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(78 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(71 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

West Haven

When you stay at Best Western Executive Hotel Of New Haven - West Haven in West Haven, you'll be in the business district, within a 5-minute drive of PEZ Visitor Center and University of New Haven. .This hotel is 3.6 mi (5.7 km) from Yale University and 3.7 mi (6 km) from Yale-New Haven Hospital.

What's nearby

  • Veterans Memorial Dog Park - 6 min walk - 0.6 km
  • PEZ Visitor Center - 3 min drive - 3.2 km
  • Savin Rock Conference Center - 4 min drive - 3.9 km
  • Yale University - 7 min drive - 6.4 km
  • Yale-New Haven Hospital - 7 min drive - 6.4 km

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 14 min drive
  • Bradley Intl. Airport (BDL) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪7 Brew Coffee - ‬2 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free parking, near PEZ Visitor Center
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Haven? This hotel has 30 square feet (3 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
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Best Western Hotel Executive
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Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 700 out of 1546 reviews
Rating 8 - Good. 404 out of 1546 reviews
Rating 6 - Okay. 226 out of 1546 reviews
Rating 4 - Poor. 104 out of 1546 reviews
Rating 2 - Terrible. 112 out of 1546 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Bryson

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie-Ann

Stayed 2 nights in Oct 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mia

Stayed 1 night in Oct 2025

10/10 Excellent

Seema

Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 2 nights in Oct 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious room with comfortable beds and clean, soft sheets and bath towels. The water pressure was acceptable, but the water temperature maxed out at “warm.” So showering was a bit unpleasant. The breakfast was outstanding and the service wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities
Our room was well appointed. The lobby was nice. There were NA beers in the vending machine and two convenience stores and a subway right outside. Very comfortable and convenient.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean . The breakfast was good and the staff was friendly
Stayed 1 night in Oct 2025

2/10 Terrible

Vincent

Very dirty, I need staff
Stayed 1 night in Oct 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very adequate. We enjoyed it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessie

Liked: Cleanliness
Disliked: Staff & service
My 3, well (2½) day stay was overall not bad untill........ On My 2 day of booking the room i was asked by the the woman with a clip board who im assuming was the head of in house keeping if i was staying for another day which i had told her yes and she asked would i be needing house keeping to go in my room which i replied no alls i need is fresh towels......
Stayed 1 night in Oct 2025

10/10 Excellent

Ofir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and efficient, easy self park, good service
Stayed 1 night in Oct 2025

8/10 Good

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Nice room on 6th floor, facing highway. Very good temperature control. Clean hotel for that level of accommodation. Breakfast was typical hotel, and nicely done.
Stayed 2 nights in Oct 2025

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, amenities
Clean, spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, brewster

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet. Bedding and towels were of good quality. Breakfast had many great options. Checkin/out was quick & easy.
Stayed 3 nights in Oct 2025

6/10 Okay

George

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Lindsay

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Breakfast was good. Good variety.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay and Wonderful Breakfast

We only stayed one night at the Best Western Executive Hotel, but it was a great experience! The room was clean, quiet, and very comfortable — we slept great. The breakfast the next morning was wonderful, and they even had someone making fresh waffles with lots of toppings, which was a nice touch. A perfect stop for travelers looking for comfort and great service!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night with my son as we traveled to Connecticut to see Monster Jam. The lobby is clean and welcoming as soon as we entered. Check in was super fast and efficent. Parking was easy and the lot was well lit and felt safe. The room was clean, spacious and the beds were really comfortable. Breakfast was a good selection of food and staff kept the area clean and full. Overall a great hotel for a quick night away. I would definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Rooms are outdated but surprisingly clean. Neighborhood is sketchy but well lit parking lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Mahmut

Travelled with family
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Oct 2025

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2025